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    25 days ago

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    Mount Sinai South Nassau - My room SNCH:  clock set wrong -walker from prev pt- closet blocked by garbage & laundry hamper for ease  of  janitorial staff -

    Mount Sinai South Nassau

    2.1(178 reviews)
    1.1 mi

    A few days ago I had the unfortunate experience of having to be rushed to the emergency room at…read morethis hospital. I have nothing but praise for the emergency room staff of doctors and nurses. I'm sorry I was in so much pain that I don't recall names but to the woman at the desk who whisked me in to the E.R. staff I want to say thank you so very much! Now to the nurses on the 2nd floor G Wing I believe I want to thank you from the bottom of my heart. Sorry if I kept you busy changing 50 bags of fluid that kept my catheter flowing. You nurses are truly dedicated, hard working and go above and beyond. Special shout out to the ones whose names I can remember and those I don't . Amanda, Litzy, Brandon, Maria, Brianna and Tom the RN that was called in when I had an episode. You guys rock. Again thank you all that took care of me when I ended up at Mt. Sinai.

    came to the emergency department because I had sudden, severe abdominal and pelvic pain that was so…read moreintense I could barely walk. I also had nausea, a headache, and other symptoms that were concerning enough that I sought emergency care. While I appreciate that blood work, urine testing, and a CT scan were performed, the way I was treated throughout my visit left me feeling dismissed and dehumanized. As my visit went on, I felt increasingly rushed. I was told that they needed my bed for another patient, and from that point forward I felt like the priority was getting me out of the room rather than making sure I understood my care or felt comfortable with the plan. I understand emergency departments are busy, but patients deserve to be treated like people, not like they're simply occupying the next bed. The communication surrounding my diagnosis was also very concerning. When I questioned it because it didn't seem to fit the symptoms I experienced, I was told it was being put down "for insurance purposes." That statement completely undermined my confidence in the explanation I was being given. I left feeling confused rather than reassured. One of the most upsetting parts of my visit was overhearing a staff member talking about me. I distinctly heard the words "she" and "weird." Whether they were referring to me or my symptoms, hearing that while I was lying in a hospital bed was deeply hurtful and unprofessional. Patients are already in a vulnerable position, and no one should leave feeling disrespected. I also felt that my questions were brushed aside instead of answered. I wasn't looking for an argument. I wanted to understand the reasoning behind my diagnosis and why my symptoms were attributed to it. Instead, I left feeling like my concerns were minimized. I work in healthcare myself, so I understand that emergency departments are busy and that staff work under tremendous pressure. I was not expecting perfection. I was expecting professionalism, respectful communication, and to be treated with dignity. Unfortunately, I did not feel that happened during this visit. I sincerely hope this feedback is taken seriously so that future patients don't leave feeling the way I did.

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    Mount Sinai South Nassau - Waited in the ER waiting room for 3+ plus hours knowing he is weak and super dehydrated.

    Waited in the ER waiting room for 3+ plus hours knowing he is weak and super dehydrated.

    Mount Sinai South Nassau - Mount Sinai South Nassau

    Mount Sinai South Nassau

    Mount Sinai South Nassau - This lady helped my mom on 11/15/25 at 9:30 am. She's great on should serve as an example for the entire hospital. Well done.   LG

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    This lady helped my mom on 11/15/25 at 9:30 am. She's great on should serve as an example for the entire hospital. Well done. LG

    Neil Kirschen - anesthesiologists - Updated July 2026

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