this place is falling apart. it needs a lot of maintenance issues, toilets broken and plumbing…read moreissues. I don't recommend anyone going to this f****d up place. the rooms are small, and uncomfortable bedding

They are so dysfunctional in their process to run the place. Some of the officers treat you like a…read morehuman being but then there are others that are disrespectful and treat you like a piece of crap. The Warden is good but there is to much dysfunction with the programs that the inmates are suppose to take but when you try to get enrolled they tell you can't. Moldy vegetables in meals

Been here for 3 hours still haven't seen anyone. They all seem to be "working" on their computers…read morewhile 3 people are helping a room full of people . I've witnessed the women here be so rude , yelling at people trying to get their benefits or things in order. The whole office just looks at them as they yell their business out . Some of the men here seem way more compassionate and respectful. It's outright degrading these people. Specially the woman at station 5 and 8 are the ones who I heard just being completely mean. Seems like the guy at 18 is very nice and sweet and helpful from what I've witnessed the 3 hours here.

Of I could do zero stars I would. Seems like Wealfare services is getting lazy and not doing there…read morejob. All these workers there should be no reason someone have to wait for almost 2 hrs on hold.

Amazing and beautiful building!!! Plenty of easy accessible parking and staff from entrance to…read moreservice windows were so friendly kind patient and extremely helpful!!! Highly recommended!!

Enjoyed a day full of family,food and music. Here for the jazz festival I gently enjoyed the…read moreheadliners. The check in was simple parking abundant and set up convenient.

A friend staying in Sam's Town had a medical emergency. I had gone to her room to assist and we…read morejointly made decision to have hotel call for medical assistance. Four or five young fire/paramedics arrived within minutes from the Clark County Fire Department. I wish I knew who these wonderful men were to thank them personally. They were so professional and caring to my dear friend, as well as to me. I immediately knew she was in good hands. In this time of global pandemic it's even more special that they rushed in like action heroes, taking appropriate caution but not making it obvious, and showing such compassion and care for their patient. KUDOS CCFD

It's a great county when you have the city of Las Vegas inside of it. Whats not to like, great…read moreweather, great people, and great architecture.

Not going to lie, visiting one's Social Security office can be a bit of a hair raising experience…read more Lots of people, security at the door, tense, confusing, paperwork ridden, exhausting. It is what it is. Toshima at the front when I first walk in made my two visits to the SS here on Buffalo a 4-star experience. Having to go twice on behalf of a family member and sorting out their mountainous pile of medical paperwork to properly file SSDI for them, I am already overwhelmed before I even walk thru the door. But when I do, Toshima is at the first window kind of hollering at folks walking in and asking "do you have an appointment?" He is a super nice guy, you can just tell, despite him hollering at you thru the plastic partition from behind his desk. He is quick to help and offer advice without attitude or tone. Clearly there is a lot of reason for an employee at an SS office to be short tempered or at the end of their rope, but Toshima is real, measured, human. In the sea of confusion surrounding all that I was addressing, Toshima was clearly knowledgeable, experienced, trying to move my process along and doing what he can to make sure I have everything in order that they requested, thus why I was there to begin with. He interacted with me in a way that made the SS office seem "human" if that makes sense. He does not want you to waste your time or their time. He might be a unicorn in the whole experience, but again, he is worthy of making my experience a 4-star event. So yeah, my first Yelp review of a Social Security office and hopefully my last, but Toshima warrants a shout out in exceeding my expectations that were super low prior to walking in.

A third one-star rating with nothing good to say! The best I have to say is DEFUND THEM due to…read moregross incompetence, very poor customer service, in my experiences with them. The Bottom Line Upfront (BLUF) is that this office consistently demonstrates significant incompetence and urgently needs to overhaul its customer service, particularly in communications and process improvement. More specifically; 1. They don't answer the phone and it's a frustrating joke to try and call them. 2. They don't return phone calls either except once in my experience of calling them more times than I counted - on the order of 50 times. 3. They make demands while holding your money hostage in their letters of what you "Must Do" to get your own money! 4. There is zero-point zero customer service - just an attitude of what you "must do" to meet their process/requirements to get the money they have collected from you for 48 years. 5. Everything is your fault for not being an expert at their process. The latest insult is demanding what I must do by April 25th, 2026, in returning their forms SSA 827 and SSA 8240. See attached pictures of SSA instructions of what I "Must Do" dated March 25, 2026. These forms were completed on April 5th (see attached pictures with my SSN redacted (glad I kept copies-knowing this would happen with this office. These forms were mailed back on April 6th from the main post office off Sunset to expediate delivery. Then 8 days later I get a notice saying they did not receive my forms! Then they sent the same notice to lawyer's office. Then my lawyer's office sent me a notice that I need to submit the forms - LOL!!! So, I am submitting the forms here for the public to see I submitted on time. And of course, I submitted to my attorney's office before the deadline. Will the SSA step into their power and admit they did not check their mail or inboxes, or is it the post office's failure to deliver the mail or my fault for paying into a grossly incompetent system for 48 years? IMO, the SSA is just a government insurance fraud/ government jobs program cloaked as a human services support system. So, what now SSA? Who is at fault here and how does this get owned? Perhaps, I "Must do" something per all your letters. Sincerely, my hope, rather my great hope, is that your office greatly improve. For the future generations - I would recommend you never pay one penny into this SSA Government jobs program and their buildings. The SSA is a fine example of another Government program that tell the people funding them what the rules are and then dictate what you pay and how much you get, when you get it and what you "must do" to get it (that statement is in their every letter and sometimes multiple times), and what your bennies are! Let the people invest their own money, their way- let them own their money and invest same. DEFUND THE SSA. In a word, my experience with the SSA has been an "aweful".

It's truly humbling to come across a staff member who genuinely cares and goes the extra mile to…read moremake sure you don't leave without being helped--unless there's absolutely nothing more they can do. I was assisting a client with obtaining her benefits that had been sent to the Treasury, and after visiting multiple Social Security offices, we kept being told we were at the wrong location or that documents hadn't been received. It was a frustrating process, to say the least. Finally, we met someone who truly paid attention and recognized that my client needed help. He did everything he could to make sure she received her money, and that meant a lot. A big thank you to the gentleman at table 1 who helped her on 5/1 around 3:00 pm. Your kindness and dedication did not go unnoticed.

Rude not very helpful' and don't answer phones to get information I drove 30 minutes they asked if…read moreI could go back the same day which would mean I would have to spend two hours in a car with a toddler before I had to go to work for a mistake that they made in the first place

My Global Entry interview experience at Harry Reid International Airport was very smooth and…read morehelpful. For anyone going: head to Terminal 3, park on the left side, and go inside. Take the elevator to the second floor, then walk all the way to the left side of the building. You'll see a door covered with signs like "Do Not Disturb," "Do Not Open," and "Do Not Knock" -- that's the right place! Once you're there and waiting, an officer will come out and collect your passport. The staff were super friendly, and the whole process was easy and efficient. I was expecting to wait forever, but not at all!

First off, it is a bit difficult to find. Enter Terminal 3 from the parking garage, turn left, go…read moreto the top floor, walk to the end of the building. It is a door just past the Lost & Found alcove. DO NOT KNOCK ON THE DOOR. There are signs posted saying not to knock, or try to open the door. The seat where they interview customers is just inside the door, and it interrupts the process. A BP officer will come out and get you for your appointment. The process was pretty quick, some questions, photo and fingerprints. Overall, not too painful, other than the 2.5 month wait for an appointment.

This place is kind of difficult tO find but once you do, you'll find yourself in the grant sawyer…read morebuilding. Follow the signs, take a hallway, you're there. CASH AND CHECK ONLY! Don't make the mistake like I do every year and juSt bring your card. There is a gas station (Sinclair) across the street if you need the ATM. The waiting for an attendant to help me with my agent packet didn't take long this year aT all. I probably waitWd around 7 minutes. The process for my marijuana agent card was painless. Each category was $75 each! The guy helping me was so nice, I forgot his name but he was great. It was on Wednesday 01/22/2020 and he wore a red short-sleeved button up!