The worst experience of trying to buy a vehicle in my lifetime no transparency whatsoever!! seem…read morevery, very shady. Would not recommend this Place to anyone. If you decide to go here do not deal with Cory the sales manager! This guy is in way over his head!

Horrible experience. Unethical and untrustworthy…read more This email was also copied to Cory (Sales Manager) who I was working with. Mr. Daniels and Mr. Snyder, Last weekend, I drove 3 hours to test drive a 2019 Corvette Grand Sport Convertible listed for sale at your Marysville location. I met with Cory. We had pre-negotiated the price at $58,000 plus tax. I offered to put a down payment to hold it, and he said they don't do that. He assured me it would not be sold to anyone else. When I drove the car, there were a few things that made it not perfect, and Cory offered to sell it to me at $57,500. On a second test drive, the check engine light came on. He checked the code and found that it was throwing a thermostat error. He was to call me on Monday to let me know when it was fixed and to finalize the deal, and he said that they would drive the car to me. He didn't call me or return my call on Monday. I got ahold of him on Tuesday, and he told me the battery was bad, and they would replace it. He was to call me back the next day once the battery was installed, and the mechanic confirmed that it fixed the problem so we could finalize the deal. No call back. I reached out to him several times. Finally got ahold of him on Friday (yesterday), and I asked if he would take $61k out the door ($57,500 plus Indiana tax at 7% = $61,525, so rounded down by $525). He said that he would call me back. I called and texted him an hour later, and he wouldn't return my call. Today after multiple calls and texts, he finally replied saying that he decided to reject that price and we would discuss more on Monday. I responded that I don't want to lose the car over $500 and I'll pay the price he offered. I also offered to come get the car instead of dropping it off at my house if that was an issue. Again, no response. I checked your website tonight and noticed that the car is no longer shown as available. At no time did Cory suggest or inform me that if I didn't take his offer, it would be sold to someone else. At no time were we at a stalemate in negotiations. We were actively negotiating within a few hundred dollars. If it is sold to someone else, I'm sure you'll agree that this is horrible business and no way to treat a potential client, who was negotiating in good faith, and who spent an entire day of travel (6 hours plus an hours or so at the dealership) only to have the deal pulled without notice. At a minimum, if the car is still available and will be sold to me, communication through this process was/is lacking. Please let me know if the car is indeed sold or if your dealership is honoring our negotiation and agreed upon price. Response from General Manager, Marc Snyder: Good morning Jeff Thank you for your email. I do appreciate you reaching out and apologize for the poor experience. The Corvette you were discussing with Cory did sell. It was sold shortly after you made your counter offer of an additional $500 off. I do apologize for the poor experience but we do not hold cars until we have a commitment from the buyer at an agreed upon price from both parties. I would be glad to discuss this further as well see if we can find you an even more desirable Vette. Please reach out to me Monday at your convenience at the phone number below.

I was shopping around Columbus looking for another vehicle, and while the local dealerships were…read moreokay, my experience at Honda Marysville stood out from the rest. Not only did I get one of the best overall deals I found in Ohio, but I also ended up purchasing the vehicle that perfectly fit my needs. I especially want to recognize Daric Erwin, my sales associate. He was extremely kind, professional, and took the time to address all of my questions and concerns throughout the process. He made the experience easy and enjoyable from start to finish. I absolutely loved doing business with Daric and the team at Honda Marysville, and I'll definitely continue doing business with them in the future. Highly recommend checking them out if you're looking for a vehicle.

It is a shame that this dealership represents Honda. I had…read moreto call them half a dozen times to get my windshield replacement scheduled. They always told me they would call back and never did. I just had to take my business elsewhere.

Bought a car and they've been pretty flexible and welcoming. Felt a little rushed into purchasing a…read morevehicle but the good outweighs the bad.

***ATTENTION*** if u plan on buying a car through north main, just know they are super unreliable…read more ive had a vehicle from them for the past 3 year, every time I try to get ahold of them, they never answer. from My experience I've had to go completely out of my way to go into the actual dealership itself to get any answers or help. If you have other dealerships in mind to buy from. I highly suggest anyone over North Main motors

Called 5 times to confirm an appointment and they never responded or answered me back. Ive since…read morecrossed them off my list. BooM DONE!!

Needed to Trade my 2017 Ford Escape with 18,000 miles…read more Contacted the Sales Manager, Jody and explained what I needed to do. He verified my needs and made a couple of Suggestions. Went to the Dealer and checked out the options Jody Recommended. My trade-in was worth more than other places and Bluebook. Working with the Finance Manager Jason, the rate and terms were fantastic. Test drove the Vehicle that I had selected a second time and made an appointment to purchase it. The purchase part in the finance office was easy. No forcing of aftermarket items that I did not need. Then Nick the Sales Consultant went over the features of the Vehicle again, to make sure I understood them. He even paired my phone and made sure the Ford Pass feature worked. The whole experience reminded me of previous purchases when Saturn was around. I Say! I Say! I Say! Bob Chapman Ford

Worst dealership I've ever dealt with. Will not be buying another car from them. I missed work…read morebecause of an 8 hour detail I was ensured would be less than an hour after buying a vehicle. I didn't want a detail but the salesman insisted it was required for all new vehicles to leave the lot. Fast forward to my first oil change. Walk into the front door(same door I dropped it off at for the detail) I'm told to go around the side to the double glass doors. That's fine. I go to the side of the building through the double glass doors and I'm met by an extremely rude employee telling me I walked past the service bay. A single roll up door. No double glass doors. They direct me and I walk in to drop off my keys and I'm told by another rude employee I need to wait to drop off my keys and he will NOT take them. Not a single person waiting around. Okay I've never had to wait for a drop off but whatever. It takes 20 minutes for someone to direct me into the service area where the only thing I have to do is give my name and hand the keys in! It took me over a half hour to DROP OFF my car for an oil change. Worst dealership experience I've ever had.

Great car buying experience. Wouldn't go anywhere else for my next purchase. Usually, I have a lot…read moreof anxiety buying a car, but they made it very smooth and easy.

Ryan and his guys were great. Older Chevy Cruze started misfiring and then ran rough then REALLY…read moreran rough and warning lights came on. Guys at NP did a total engine tune up with new plugs, wires, ignition coils, and some other things. Car's running great again and all in, parts and labor, $650 which I thought was very reasonable. Guys know their stuff, no upselling, just took pride in fixing our vehicle at a fair price. NP's my go-to shop for stuff I can't do or wanna do myself.

Had upper ball joints replaced with front end alignment. Drove truck and didn't feel right they…read moresaid it was aligned. Drive it and 6 months later front new tire is ruined. Had another place just look at and front is tight just not properly aligned

20 Dodge Ram 2500 diesel. DEF problem. Service was OK, parts department was pitiful. Needed a…read morereplacement DEF Injector. We live in NE TN and truck broke down near Columbus. Rented a vehicle to get home. Parts Dept. didn't stock part and said it was backordered and no idea when it would be available. I found a dealer in TN that had the part and agreed to UPS it to Marysville. Repair completed OK. Why do I have to track down a part, pay for it and have it shipped? Isn't that the function of a Parts Dept.? Parts Dept. #2 Again in OH from home in TN. Aug.3 took truck in for front end shimmy. Advised needed 4 new shocks. Parts again not in stock and had to special order and pay in advance. Was told 6 days for delivery. Aug. 12 and never heard anything. Called and was told they received 2 of the 4 shocks but had no idea where the other 2 were and would have to do a "deep dive" to find them. Why do I have to call for them to investigate? Aug. 14 was told they would have them on Aug. 17. Time to move on and take our Airstream on the road. Gave up on Coughlin and traded in truck for a new one at Kehl Chevrolet (highly recommended). Aug. 20 still no word so stopped at dealership and was told they now had 3 shocks but no idea where the 4th was or when it would arrive. Told them I had traded in truck and no longer needed the shocks. I offered to pay a reasonable re-stocking fee but was turned down flat,. "They're yours, we can't use them" which seems strange since they are obviously in demand since they can't get them. They now expect me to hang around OH and wait for the mysterious 4th shock. BUYER BEWARE!

Bought a low mileage 2022 SUV just 3 months ago. Since then the turn signals have stopped working,…read morethe front cameras and detectors do not work, and the battery has completely died. Although some of this could be a coincidence, knowingly selling a vehicle with a dead battery is extremely disappointing. To already have this many issues on a car that cost as much as it did is why it gets 1 star.

Does anyone know what happened to the scent that made your car smell good during the wash? It…read moresmells like stale water now. Bring back the scent, it is one of the reasons I pay so much for there service.

I treated my girlfriend to a badly needed car wash. Although it looked like you could give the…read moreinterior a good cleaning, we were just there to remove the plentiful bug juice that accumulates in the country. I bought the top level wash and I was very happy with it. I recommend this place.