I had some photos taken of my dog and me here in May. The service was great--friendly and…read moreprofessional. Although we ran into several issues with shipping the prints and I didn't receive them until September (most of the issues were out of their control), they stayed in touch with me and kept me updated throughout the process. Communication was 10/10. I will definitely be using them again in the future.

Ok so. I drove a ways I was totally in a panic couldn't finde my make up my kid lost one earing a…read moretree blacked the road I was 30 mins late and sweating like a pig. He was so polite and was like lets relax. I myself am a photographer so im already over thinking this. He did breakdowns with few snaps but the ones he got were good ( I am known to b snap happy) I have issues with my post baby body everything just isn't were it was. But the photos were amazing. Simple. I thought id need all these backgrounds and props. AND this was for my daughters first birthday and he captured her WILD personality and her stunning beauty in every shot. It was really expensive....like in los Angeles its not always that expensive. But im really we went with such beautiful professional studio for our first family photo and to document her first year!! I will say, I run the same editing uploaded system and I know how easy and how free it is for him to put every raw image on a cD for me......I mean I do understand he dose not want any unfinished work out of the studio and so every photo must b perfected and editing is time so I should have to pay for the time. So I respect that hustle. But yea amazing and I havent even sean the done photos lol

Hours posted on site aren't kept/are different than what are on the door. Drag to drive to town to…read morefind them not open. Some sort of notification for packages arrival would be great. That may be more a Purolator issue.

I'm a jeweller & small business owner & had a client in Brooklyn that needed a set of rings for a…read moreceremony fast. I was happy to find an option for 2 day delivery & was willing to pay $100 for the quick delivery. Unfortunately, the person that shipped my package neglected to put my last name on the package so it's now being held at the border. I've been unable to reach anyone at Purolator or the Nelson Box Office since they are closed on the weekends. I'm extremely disappointed. Filling out the senders name seems pretty basic & spending $100 on shipping for a small business like mine is A LOT to spend for a package that will now be sitting at the border over the weekend. My client will not receive the rings for their ceremony in time which reflects very poorly on me. I'm sure it was a simple mistake but this mistake was very costly for me & has pretty severe consequences for my client. Extremely disappointed to say the least. But there's really no recourse at this point. I will definitely think twice before using their services again. Such a shame.