The service was fast, effective at a fair price with great customer service. I will recommend my…read morefriends and family to use their services.

Brought my phone in for a power button repair. Eveything else functioned but could not download…read moreapps without the power button. Button was repaired, then the phone was fried! Was offered basically a sh*t happens, shoulder shrug kind of response. There was never a warning that that may happen when the phone was opened up. Or even an offer to refund the button repair. Stunned. Absolutely stunned at the poor service.

I don't usually rant on social media but I feel that a message about SHOPPERS DRUG MART needs to be…read moreheard and awareness brought to what a unreasonable return/exchange policy SHOPPERS DRUG MART has. I bought a curling iron from SHOPPERS DRUG MART and tried to return it a few days later as I purchased in error, the wrong size. I wanted to exchange it for the correct size. I was told by SHOPPERS DRUG MART that they have a policy that states they will not refund or exchange electronic devices. I said to them in response, where in your store is this policy posted, it sure is heck not posted at the till, nor anywhere that sort of merchandize is displayed. I continued on to say that on SHOPPERS DRUG MART website, curling irons were not on the excluded return item list, but if the item was in saleable condition, and returned within 30 days of purchase, it was fine. (which of course the box was in pristine condition and item never used). Still they would not budge. It is beyond me why a store chain as big as SHOPPERS DRUG MART would have such a policy, is it worth the $45 dollar item to have a VERY unhappy costumer one who will make a point to let everyone know about their unreasonable policy? Apparently so. I will never shop there again and feel that this message needs to shared, I urge you not to purchase electronic items from them, god help you if it is defective PS - Walmart has better prices and a super refund/return/exchange policy. Like Show more reactions