I took Uber twice on my stay in Baton Rouge, LA during the first week of June 2016. I gotta say…read morethat it's one of the best innovation since the invention of the iPhone! Thankful for Uber for being the alternative to taxis. One of the reasons why I love Uber is the timeliness of arrival and the friendliness of the driver. Even at 3:00am in the morning, there was an uber driver willing and able to pick me up and drive me to the BTR airport for a 5:30am flight out to ATL. The first instance of using uber in Baton Rouge was upon arrival at the airport on a random Wednesday June 1, 2016. Some cities do not allow airport pickups from the terminal / baggage claim itself, but apparently Baton Rouge allows this and uber drivers are there not advertising themselves that they're there. I found that out when my driver pointed that out to me. I assumed the no airport pick up rule and walked about 1/2 mile away from the airport terminal to schedule an Uber pick up. The ease of scheduling the pick up was flawless and you just need to point the pin to your location, put your destination in, and request the ride. Can't be any simpler than that! The ride from the airport for the first Uber ride to my destination, a car rental place on Airline Highway, Baton Rouge, was fast and nice. The driver didn't have to make any detours. The driver was interesting and fun. He was funny and it seemed like he loved life while driving full time for uber at the present time. Uber can be found anywhere they drive, although you may want to check their website before flying to that destination, since I had come across previous places in Canada where they're not there and I didn't know. Everything is through the Uber app, which can be found online through your device's online App Store. You plug your credit card in the settings and you'll get immediately charged for the ride. It's pretty simple. I usually use uber when car rental prices are usually freaking higher than what I normally pay, so booking an off airport rental car agency was the next best thing then using uber to facilitate the move from airport to destination. Not sure what rates that they use, but there's an ride estimator / approximate tool on the uber app that will let you know how much you ride will cost - relatively speaking. Compared to a taxi, this is probably one of the best modes of transportations you can go with that's fast and convenient, without breaking the bank. While car rentals and the public transit can be usually better in their own respects, Uber and other ride sharing services are great for those who are on the go but don't want to spend extra for traditional taxi services. The other Uber ride used in my time here in Baton Rouge is that of the 3am Uber ride to the airport from my hotel. So so glad that Uber is there 24 hours a day. The lady who picked me up was nice and had to ask for my name first before getting in. It's a safety precaution that's always needed just in case something we're to go down at 3am in the morning. The second ride was pleasant and positive. Enjoyed this ride and thankful for those uber drivers who are available at those hours. For what it's worth, uber is a great service to the community at large. While traditional taxi companies are complaining, it's a good way for private individuals to make extra money by doing ride share programs with their own vehicles. Often times, taxi cabs are kind of nasty, but riding with uber drivers are always nice. Drivers that I've encountered are friendly and have a nice outlook on life. 5 stars for sure. They keep Baton Rouge on the go! Support local! A++

This driver, Naquita, was not friendly. She did not speak and when I spoke to her she answered…read morewith one word answers. I was leaving that day from Louisiana to take a greyhound bus to Chattanooga Tennessee. When I realized I left my purse in her Uber I did everything I could to get it back before I got on that bus, but I couldn't get in touch with her. She basically stole my purse. I offered to send her money to ship it to me, but she refused. At one point she told me she was going to throw my purse away! Customer Service was absolutely no help at all. I had all of my important documents in my wallet.. Drivers license, Social Security card, and credit cards, Everything I needed. I also had other stuff in my purse. I really wanted to Get back. I was very disappointed in Uber and especially in the Uber driver.

Texted with her less than an hour before our scheduled picked up and she responded but then she…read morenever showed up. Tried calling three times, it would ring once and then go to voicemail, left a message. Never heard back. Really left us in a bad spot as we were counting on the ride. If I could give 0 stars I would, just completely unprofessional.

Needed a ride to the hotel and then back to my truck the next morning. I felt grateful to have…read morefound her; however she shocked me with her boisterous family in the back seat and an initial $35 fare for 7 miles. When I told her I should have stayed in my truck she then said, oh wait, I was already in town $15 round trip. I agreed and used my credit card to pay. She agreed to pick me up at 06:15. Needless to say I wasn't shocked when she didn't show up. Only gave one star cuz it made me choose

Thursday April 18,2024 called to get ride back to hotel from Wal-Mart…read more Got back told we didnt have a room anymore. Larry was a breath of fresh air for this first time visitor. Daughter found another hotel for my disabled husband and myself. My Angel Larry stayed with us until we were checked in for our last night in Laurel. Scheduled train back to New Orleans Friday April 19,2024.

Fantastic service. Super friendly, punctual and clean vehicle. Kimberly and Heather were great. We…read moreused them 3 times during our trip to Laurel.

Unreliable and Incompetent. I booked a ride several days in advance and on the day of my scheduled…read morepick up, they never showed up. When I called to inquire, I was told their driver was on another drop off out of town and the person I spoke with acted as if they didn't even know I had a scheduled pick up booked (even though this was the same person I booked the appointment with initially). If you only have one driver, why would you schedule two appointments at the same time. Or at the very least, why not call your customer and advise them of the conflict so they can make other arrangements??? What is the point of even calling and booking a scheduled time in the first place ??? Definitely would not recommend this place to anyone.

The only 'Uber' of Natchez. Fast response time, good driver, and extremely cheap for what it is!read more

Great service! Answered my phone call immediately & was able to accommodate my 0415 pick up to the…read moreairport. My driver was a sweet older man. Very appreciative of their service! They also take debit/credit card. Highly recommend.

Prompt, professional, courteous, and efficient service, from the airport to Biloxi, casinos. Called…read moreLeisa a few days later for the return trip to the airport. On time, nice. I highly recommend this person.

I had surgery at the VA and I'm not cleared to drive. A transplant doesn't do well in the…read moreridiculous heat this summer. Every 8-9 month 'summers'. Colder winters is what I love. Too old to move! Chris was a absolute joy and charged the minimum and although Uber was cheaper, but I'd choose Chris at 3 times the cost. A really decent chap. I also had the pleasure of getting Donna and 28 year veteran driver. A great professional driver and a personal touch that shows she cares for others. Parish Cab is a great operation. They picked me up fast and the rates are only $10-$15 more then Uber. Uber takes a 1/3 of the charge and how does anyone make a buck after upkeep, insurance, and fuel. So, I will always call Parish Cab first. Sorry, as a old man my ETA checks are bothersome. I only pestered the 'dispatcher' a couple of times on 1 occasion. After 3 times user Parish Cabs I won't be a pest anymore. They are always, on the way.

This place is the worst I have ever encountered. the female dispatcher is a living piece of s***…read morewho talks to you like your trash. I called them at 10:00 in the morning on a Sunday and they refuse to send a cab to me with the explanation of oh we just don't have any cabs right now. I said well it can be in a couple of hours and I said oh no sir we have no cabs for you. They can kiss my f****** ass

If I could give Laurie a negative number, I would. I had set up an appointment to have her pick up…read more3 excited girls celebrating a birthday and she never showed. I called a few days ahead to confirm and she never answered repeated calls. It was a few weeks before Mardi Gras so no other chauffeur company was available. Do not take a chance on this woman or this company.

This company SUCKS big time, VERY VERY VERY, EXTREMELY VERY unprofessional, I wouldn't recommend it…read morefor a Dog's Fight , they LIED and said that they have SUV's on their lot , they wasn't NEVER transparent during the entire conversation, as I and my team was stuck at a truck stop, so I inquired about transportation to Dallas tx , and they LIED and said they had SUV's on their website and brought me a sedan after I clearly stated that I needed an SUV, and they they stopped answering their phones, which yes it was after hours, but they runs a 24hrs limousine service, so they says on the website, but for the most part I called, called, and called, and they had turned their phones off , instead of being professional or a MAN and saying something similar to, " sorry sir but we can't accommodate you and your party at this time , " but this is the type of BS service that we had to deal with, if I could give it a rating I'll give it a NEGATIVE ZERO, they needs to be put out of business FOR GOOD, as again their services SUCKED & they were extremely unprofessional...