Popped in after shopping around in the plaza on a Sunday and they were able to take me and my friend in right away. We were both very pleased with our experience! We both received pedicures. The chairs are very comfortable and the massagers really helped my back. Their nail painting skills are fantastic! The place is clean and quiet. I think I found my new go to nail salon! read more

I am very happy and satisfy with the great work ... Very reasonable prices and a awesome service.. So farmers and my daughter are very happy with the results. I feel like a new woman with my new look.. read more

So far after about 5 visits, it has been good experience. Pricing is what attracted me. Its moderate to compare with other places and lashes do hold up for over 1 month. read more

Came here for the first time and i had a great experience! Great pricing and magnificent employees! I will definitely be coming back!

The worst service I have ever received. I came in for a gel manicure and as I was watching her do my nails, I knew it was a poor job. The polish was on my cuticles, I knew it would peel right away based on the number of coats needed. Even during my manicure, they had to switch manicurists because the first one was not doing well. I was unhappy that I wasted two hours to get this poorly done manicure. The worst part of this story comes when I complained that my nails looked bad. They offered a gift certificate for me to come back to get them done again. Why would I want to come back and waste another two hours? I told her I did not want a gift certificate, but my money back. Mind you, she was not apologetic at all about the poor service. And then she said they can not give my money back because they provided a service. And then she said she would remove the manicure to give my money back. I told her I did not have time for that, and she threatened to call the police. Since she was so petty, I stayed another 20 minutes to get the polish removed. Worst service I have ever received. Was appalled that this is how they do business. read more

Very good customer service. We had three pedis and two manicures. We are very pleased with their service and the massage chairs OH MY plus they have a cute Hello Kitty chair if you decide to bring your daughter for pampering too. I will be back read more

So, I been looking for a go to Nail place for more than a month now. One was way too busy and the other was not my thing. The tech was too rough and they kind of stared at me like i did not belong. Sooo. Neo is close to my house. I felt comfortable and welcome right away. I am BIG on customer service, and the Lady's there have been nice and welcoming. Emily did not nails and she did a great job. Next appointment has been scheduled. I am not a fan for running to different places all the time. I found my spot. read more

This is by far my favorite place. I'm very particular about my nails and nobody gets rude or nasty with me about it. They stay genuinely polite, they remember you when you come back and make a point to say hello which is a lovely personal touch. There's no 45 minute wait, the quality of the job they do is fantastic. I do dip powder manicures, and they allowed me the freedom to mix colors when they don't have the color I'm looking for and they don't give me an attitude about it which is also rare to find. This is my go to spot, and it took a long time to find one! read more

I found this little hidden Gem and it's just amazing, small, but amazing. I got my eyelash extensions done here and everything was great until the lady kept pinching my eyelids every time I got them done. There's also a language barrier which is a bit frustrating because she doesn't understand what I'm saying and just says yes to everything. It was great, but it gets tiring getting pinched with tweezers all the time :( read more

After doing extreme research in trying to find a nail salon that was open (due to covid-19), I was extremely disappointed with this nail salon. Not only were the employees rude, this place was disgusting, and definitely not following guidelines from the CDC about sanitizing and social distancing. This salon was filthy and my expectations were too high for this place after reading many reviews. The prices are decent (with them trying to lure customers back in), but definitely not worth going to with covid still out there. To top it off, my nail lady, Tina, was very rude, understood no English when I asked her a question, she'd wait for another employee to translate. My nails came out horrible, and so did my eyebrows. There was nail polish all over my finger and toes, she was cutting extra skin that didn't need to be cut off, the materials weren't clean. She left so much hair on my eyebrows and was trying to charge me extra when I asked to remove some more hair. I had to ask her to get clean supplies to use on me/lay on and she gave me attitude. The nail polishes are really old, they were dried out. I was lucky enough to find one that was in good condition. I'm pretty sure I got a fungal infection on my toes/fingers from one of the brushes. This nail salon was a disgrace. No wonder they're not approved by the BBB. read more

I have been here before, but todays visit was terrible. Gentleman doing my pedicure barely left my feet in water bath for 5 minutes. Had a manicure too, shape of nails is not what i asked for and some of them our even crooked. During painting my toenails he got up to seat another customer and did not put a second coat of polish on my left toes. He had the top clear coat on before i could say something. I wont be returning. I plan on going in, asking for manager/owner to see if they will fix it. If not, headed back to my favorite nail salon. 50.00 mani/pedi that looks like ***t. read more

Terrible experience! Went to get my lashes done they switched technicians at least 2 times, it took an hour and a half and they did not listen to what I wanted so the lashes were much shorter than what I asked for. Then got a pedicure and manicure, the technician was very rough despite me telling her she was hurting me and actually cut several of my toes. The manicure was the worst I have ever had even with me asking her to fix mistakes, the filing was terrible, the shellac was all over my fingers, my cuticles looked worst than when I went in. I will never go back!!! read more

The best eyelash extensions I've ever had! Hong is amazing! I love that I can get my nails and pedicure done at the same time!

I loved Sue who did my mani/pedi. She's a very interesting woman who has great stories of her brave and adventurous life! Huong, the owner, applied my lash extensions and is very skilled. The studio is transforming with updates and I can't wait to see the new decor completed. read more

Went to Neo Nails due to a horrific job on my eyelash extensions at another salon. Needless to say Hong was fantastic and made sure to gently (well as much as possible) to remove the crappy extensions. When she was done fixing the mess she gave me the best eyelash extensions I have ever had! Needless to say I already have my second appointment booked. Additionally, their salon is very clean and while I was waiting to be taken back for my appointment the quality of care I seen the tech's performing on the mani/pedi's was great. They took their time and made sure the client's were getting exactly what they wanted. read more

Love this place!! Clean and friendly. They have great customer service and friendly care. Most impressive, a manicure/pedicure that lasts and won't chip or wear off. I live in littleton but come to Aurora for Top Ten Nails!!! read more

I asked if they could do a specific design and they said yes after they did my pedicure they said they don't do designs only one color the lady actually took her hand and smacked mine and said no no you listen we charge 5 dollar for each toe to be designed but we don't do design haha how do you charge for something you don't do? On top of that they do a rush job while getting a pedicure she places a pillow on top of my stomach with the machine to dry the shellac on my nails mind you I'm 5 months pregnant not ok. As it's 9 o'clock in the morning on a Tuesday with no customers why are you rushing? I'll give 5 stars for my eyelashes they came out great However I won't be back read more

Wish I could give zero stars. It wouldn't surprise me if the health dept shut this place down. It looks old and outdated inside. The person who did my manicure tried to use dirty tools and cut my cuticles so that they bled. She did a miserable job with my shellac that overlapped my bleeding skin and started to peel as I was leaving the parking lot. I gave myself a day and then went and had redone some place that knows what they are doing. read more

I really felt like I was getting special treatment while getting a mani/pedi! Extremely happy with their service. Really glad to have found a nail salon that I will frequent for years to come. read more

Neo Lashes & Nails did great on my eyelash extensions! I wish I lived closer, I would go there all the time to get my lashes done. I got some glue in my eyes a few times which hurt, but the prices were very fair (about $90 after tip for a full set) and my lashes lasted over 2 months! The lashes looked very real/natural, and I felt like these lashes not only looked better but also lasted longer than at other nail salons I've gone to to get my eyelashes done. Highly HIGHLY recommend. read more

Horrible service. I waited an hour and a half, other people got to go ahead of me. I walked out, it was ridiculous. They should have more than 2 people on staff. read more

I had my lashes done by Hong on Saturday and they are amazing! She did such a great job, they look so natural and I love them and will definitely be back! read more

Just went in for my first time and I fell in love with this place! They are so friendly and try their best to make you happy. I can get pretty picky with my nails and the woman who was doing mine for me, asked so many questions and kept checking in with me to make sure I was happy with what she was doing. I'm so happy with the nails I'm leaving with! Definitely going to keep coming back! read more

Absolute worst service ever! Had my eyelashes done and all my eyelashes fell out within a week including my own eyelashes!!! Extremely rude and disrespectful and VERY UNSANITARY!! Don't ever have tonia work on you, as she did this to me and wouldn't do anything to resolve the issue, just yelled at me in front of customers. read more

I made an appointment received confirmation drove 45 minutes and was stood up. The woman inside the place said she did not know where the person my appt was with was. Then said she will be here in 15 then said she wasn't coming. BAD first impression will never return. read more

I left with two fingers bleeding. Enough said. Also- the woman who does the eyelash extensions does a terrible shellac manicure.

**Don't believe the recent bad posting about this business**! I am a guy who has learned to enjoy the pampering of an occasional manicure & pedicure. I was in this shop on July 1st and had my usual great service from there. I was two chairs away from this very rude & obnoxious customer! It seemed to everyone there that she was making a scene on purpose and the staff seemed to be doing everything they could to try to make her happy. It was obvious that she just wanted a free manicure, and even tried to walk out. She only stopped when they threatened to call the police! I wish they WOULD have! She shouted that she was going to "ruin them" on Social Media and that is why I came here today to see if she made good on her threat. I can't speak for everyone who's used this place but I've always been treated great. read more

If I could give zero stars, I would. Unfortunately, the first two experiences here were wonderful. It was only the most recent experience that warranted such a bad review. Shellac was put on way too thick (clearly, by a new technician, as she was being closely supervised by another), and it chipped within the first 24 hours. For all my shellac sisters out there, you know those chips from too thick of polish are HUGE, get caught on anything, and look terrible. Not to mention, is terrible for your nail underneath. I called to ask what their policy was on chip repair, and the employee told me she didn't know and her boss wouldn't be back until next week to answer the question. Absolutely not worth the $40. Way too many other choices within a half mile to even think twice about going to this establishment. read more

Love my lashes by Hong! I have gone to her for about 6 months now and am always satisfied with how they look. The reason for only 4 stars instead of 5 is because they are not always consistent with being on time. They've double booked my appointment on two occasions (one time I waited, the other time I rescheduled) and I've had to wait on a few occasions 15-30 min after my appointment time. But if you're flexible with your time, Hong is super sweet and always does a great job! read more

I have been going to Top Ten Nails for years. The owner is so nice and she does my nails. I get acrylic and then a gel color on top. My nails always look fantastic. If she is not there, then someone else does my nails and they always do a great job too! I also get a pedicure every time and my pedicure lasts so long because I get gel on my toe nails too. I would recommend going there to anyone! read more

affordable and the techs know what they're doing! this was my first time here and i'm so happy