Got back to me very soon after my phone call to set up my appointment, the tech was very…read moreknowledgeable and gave me a lot of information on what I should expect after they left. Took care of the problem the first time. Very reasonable prices and friendly staff.

Fast response and appt set up. Came out did inspection. covered and sealed holes. set traps. came…read moreback a week later. And 7 of 10 traps were full. He reset traps and will come back to review. And it did not cost me $3000 to do. Which is what the Big company wanted to charge me. After being with them for years. I'm happy I did not have to pay that large amount and go fast results. Thanks Derek !

NEO is the new pest control contractor for our company. Fast service, safe applications for homes…read morewith children and pets, reasonable fees. Rob Farrow, Green Bough Homes, inc.

From the owner: Whether you have bed bugs or roaches, you'll be happy you hired the exterminator at NEO Pest…read moreControl to get the job done. We've been providing top-notch pest control services and personalized customer care for many years in Ohio. We offer personal service using the highest quality products at reasonable prices. We do not provide service for animals other than rodents, such as mice, rats, moles, voles, chipmunks and skunks. We provide service for all insects, the most prevalent in this area being spiders, stink bugs, ants and carpenter ants, mosquitoes, bees and carpenter bees, fleas, ticks and bed bugs. Please provide a quote request via phone, text or email. Include a description of your pest control needs and the best time to receive a reply from us. We believe in personal service provided locally and serve within a 25-mile radius of Painesville, OH.

Knowledgeable and interested in helping us solve our problem. Came when he said he would. My…read morehusband was getting an unbelievable number of bug bites but we couldn't find the source. David and his partner looked thoroughly and also couldn't see anything but agreed it seemed suspicious for fleas or bedbugs. No high pressure sales here, but offered a spray treatment that might help if this was the problem. We were willing to try and it worked. The next day, David even called to say after he left he could feel the bugs in his truck and that made him even more sure it was fleas. Very happy to have some relief!!

Eric was great! He answered all my questions and ran to the store to get the traps I needed when he…read moredidn't have them on his truck.

The young man who came to my home was extremely courteous and efficient. I plan to continue to use…read morethem going forward and would recommend the company to anyone who asks me for a pest control company.

I have been using Lucas for years! From rodent problems to bees and stink bugs they are the best!…read moreTheir employees are extremely professional and friendly. Trustworthy and honest! I appreciate them and wouldn't use anyone else! And their prices are great!

Good friends suggested that I go with Avenger Pest Control for our extermination needs because,…read more"Neil is the man." Sadly, I found that not to be true. Weeks ago I schedule an appointment with "the office" for Neil to come out and inspect my home and my daughter's house to give me an estimate. In setting up this appointment it was stated to me that the 9-11AM appointment window was created in order for there to be plenty of time for Neil to inspect both properties. ("Let's set it for two hours so there will be plenty of time," said "the office" with the assurance this will all work.) Today, after 10AM came and no Neil, I contacted "the office" to make sure Neil was still coming. I was told he was on three other calls, but would call before arriving. About 15 minutes later I received a text from Neil informing me that I was not even on his schedule for the day (which was odd because just the day before I received an automated text from Avenger reminding me of the appointment), but he could meet with me sometime between 11AM and noon. (So if I had not called, I would never had heard from anyone from Avenger.) Unhappy, I sent back a text complaining to Neil. Apparently, one does not complain to Neil, even in a courteous manner. When I texted Neil back letting him know about the appointment that "the office" had set up with me weeks ago and that I found "this to be a very disappointing start to a process that could lead to long term contract," Neil's response was "okay" and that he was not coming out and to call the office if I needed further assistance. Further assistance would not be coming as I soon received an email from "the office" telling me to find another exterminator. I assume a company like Avenger can get away with this type of behavior because they are already fully booked and really don't need my business. In those cases, public relationships don't really matter. I suspect that other companies with lots of business often act in the same manner with total disregard to a person's time and feelings, but I expected more from someone referred to by friends as "the man." Thus my poor rating.

We moved into a house with an absolutely terrible ant infestation that started in the spring. We…read morecalled Avengers and they were able to quickly send out a technician for an initial inspection and treatment. The technician was helpful and informative. He explained all of the treatments he was doing and suggested we get the subscription service. He was not pushy in any way, but explained to us very realistically that because of the severity of our ant problem one treatment would not cover it. We subscribed and were so glad we did. it took several reservices to get rid of the ants and every time we called for another service, the technicians and office staff were helpful and prompt. The services have been well worth the very reasonable price. I cannot say enough about how excellent our experience with Avenger Pest Control has been!

I've used Bugs Bennett Pest Control for over (20) years. Dave is a good guy. He services our condo…read moreevery (3) months to get rid of any insects that have entered the interior of our home. He also does a thorough spraying on the exterior of the home. He's been great at eliminating mouse infestation. He's much more affordable than the corporate owned pest control companies. Dave also doesn't charge for service calls in between quarterly visits. I highly recommend this business.

I am a long time customer of almost 40 years! John Patton first came out to do an inspection of the…read morehome I was buying. The first technician I had did my home for long time and ultimately moved on and has his own company now but he was my tech for a long time. I don't like a revolving door for my service techs and I have to say the ones I had over the years were long time providers. Then came a tech named JR----he was around a long time and was tremendous. He would actually watch and follow the bugs and see where they live.... I learned to do that from him so the nest could be sprayed directly and not just broadcast spraying hoping to kill them. I still imagine him crouching down and watching the bugs travel. If you find the nest you solve the problem. That has worked for me since then. Every year I get field ants crawling all over the driveway so I follow them and problem solved for the rest of the summer. JR knew I hated bugs and stressed over them, he told me once to just not look for them. It was wise advice even if at the time I ignored it, it has become wisdom over time. After JR came my current Tech, Dominick, also terrific and low stress for me. I never thought anyone could match the service JR provided but Dominick has and I could not have ever thought another tech could meet my expectations. Dominick has been reliable and ALWAYS on time in spite of juggling an extremely heavy schedule. His work ethic and pride in his work is obvious. He is organized and has a great memory for my house as to what I want done and HOW I want it handled, such as only a pinstripe in front of the garage or front steps, or what needs extra attention etc... He even notices things I did not see. He services my home like it is his own. I do not want a tech who robotically comes out and just sprays around without particular attention to the bad areas. I call it the ART of pest control----where does MY home need attention.... Dominick does that---his mind is not on cruise control, he is focused and knows the spots needing more or less coverage. I am very particular, high expectations and standards. To that point, one Amish worker of mine decades ago called me "fussy", endearingly of course...."the fussy one" he called me..... His son, now grown up remembers his father dubbing me that all these years later when I called the son to do some work...So when people meet my expectations, they get high reviews. Dominick treats the areas effectively with the proper product. With my stinging insect nests he uses the least toxic thing that will kill the nest in consideration of my concerns for what my dogs will get exposed to. Dominick always calls in the event he might get delayed on rare occasion and lets me know when he is finished and if he noticed anything while he was treating the house. He goes the extra mile every time for years now. I like how if I have a problem he will come out again and they have without fail. The office is busy but they do try over the years to help answer bug questions as the office staff is knowledgeable about them. I never feel rushed or silly for any question. Jeremy in the office the past couple years is super nice and easy to talk to. He does his best to facilitate help ASAP. All the seemingly little things make me a happy customer for 40 years. Molly has talked to me over the phone about bug problems and has come out to handle them.... once she said, "I've never seen so many ants on a driveway." She found them and took care of it and explained how I could reduce their habitat... I like a place where I feel my concerns matter and not blown off. I have learned a lot about bugs from them, mostly from my technician. They identify bugs on the spot and know what attracts them, how to make my yard and home less attractive and how to prevent them in the future. I call my techs, my "bugman" and "best friend" for 6 months of the year! They are low stress which is a plus and the price I pay is worth it and the peace of mind that we work together. Some other companies are not so flexible which would not work for me. My techs have been outstanding and like the longevity they have so I do not have to break in a new one all the time to my preferences and tweaks. Patton Pest Control is a keeper. They have been good to me for a long long time which speaks well for a company. They are flexible with me, I don't get flack, I do not get disrespect but I do get the service that makes me stay with them.

Needed two hornets nests taken care of that were in unfortunate locations. I used 2 cans of…read morecommercial spray that only lessened the activity. They came out the next day and eliminated the problem. I believe it was at a reasonable cost. I would recommend them for any pest problem.

I'm giving 2 stars because the guy who came to our house for many years was professional and…read moredoesn't deserve what I'm about to say. I called today to discontinue our service. It is expensive and inflation has really destroyed our retirement income. We still had bugs after years of constant treatments but not near as bad as it used to be. We did have to begin to treat ourselves because they just weren't stopping the ants and I was tired of sharing my bed and bathroom with them. OK, we can do better ourselves so I called to cancel the service in a good mood. The girl on the phone was my problem. I asked to cancel and she informed me we couldn't stop the next service, there was a 30 day clause and... I saw red! So my voice raised and said "you got to be kidding me!? I don't want your service, no ORKIN truck in my drive, ok? She kept on arguing with me. What's to argue? Stop my service and though I don't agree with a 30 day policy, let the chips fall where they may. I'll deal with that when the time comes, NO MORE ORKIN at my house, got it!? This went on until I was screaming and she accused me of cursing. I did not curse, not a single word. She even said I believe you but... believe me? I don't care what you think of me, just cancel my service! That just fired me off to say. NO MORE ORKIN EVER, GOT IT? and I hung up. I went from Orkin is ok, not great but ok to don't ever curse my driveway with an Orkin truck ever in super sonic speed. They have an office problem. Steer clear unless you like having false accusations raged at you because frankly you can't afford their service anymore and it wasn't really worth what you paid for it for many years anyway. Hey we just liked the service guy, he had a family and we were happy to help keep him employed even if we could have done better.

Could not be more disappointed. I have been paying for service for over EIGHT MONTHS and they have…read moreyet to successfully exterminate the fleas. I've vacuumed every other day and my dogs are on Simparica trio preventative. I have expressed my extreme frustration and how debilitating this is. They do not care. In fact, they won't even call you back after promising to. I feel like I've been scammed and I'm struggling with the pests now worse than ever. Talk about a company who doesn't care.

My mom had a scratching noise on her second floor near the window pane. We thought it was a…read moresquirrel or something of a rodent! But we called and even the receptionist had a great guess! It was yellow jackets! They were so friendly and efficient and were fast acting! Fair and worth the call! Let the pros do it! Family owned and local!!!

From the owner: We are a locally owned and operated Veteran owned business located in Medina, OH…read more All of our techs are licensed and insured.