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    NEO Wildlife Removal

    5.0 (1 review)
    Open Open 24 hours

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    Response time

    1 hour

    Response rate

    50%

    Services - NEO Wildlife Removal

    Pest inspection

    Pest preventative services

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    3 years ago

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    Avenger Pest Control

    Avenger Pest Control

    3.7
    (3 reviews)

    Good friends suggested that I go with Avenger Pest Control for our extermination needs because,…read more"Neil is the man." Sadly, I found that not to be true. Weeks ago I schedule an appointment with "the office" for Neil to come out and inspect my home and my daughter's house to give me an estimate. In setting up this appointment it was stated to me that the 9-11AM appointment window was created in order for there to be plenty of time for Neil to inspect both properties. ("Let's set it for two hours so there will be plenty of time," said "the office" with the assurance this will all work.) Today, after 10AM came and no Neil, I contacted "the office" to make sure Neil was still coming. I was told he was on three other calls, but would call before arriving. About 15 minutes later I received a text from Neil informing me that I was not even on his schedule for the day (which was odd because just the day before I received an automated text from Avenger reminding me of the appointment), but he could meet with me sometime between 11AM and noon. (So if I had not called, I would never had heard from anyone from Avenger.) Unhappy, I sent back a text complaining to Neil. Apparently, one does not complain to Neil, even in a courteous manner. When I texted Neil back letting him know about the appointment that "the office" had set up with me weeks ago and that I found "this to be a very disappointing start to a process that could lead to long term contract," Neil's response was "okay" and that he was not coming out and to call the office if I needed further assistance. Further assistance would not be coming as I soon received an email from "the office" telling me to find another exterminator. I assume a company like Avenger can get away with this type of behavior because they are already fully booked and really don't need my business. In those cases, public relationships don't really matter. I suspect that other companies with lots of business often act in the same manner with total disregard to a person's time and feelings, but I expected more from someone referred to by friends as "the man." Thus my poor rating.

    We moved into a house with an absolutely terrible ant infestation that started in the spring. We…read morecalled Avengers and they were able to quickly send out a technician for an initial inspection and treatment. The technician was helpful and informative. He explained all of the treatments he was doing and suggested we get the subscription service. He was not pushy in any way, but explained to us very realistically that because of the severity of our ant problem one treatment would not cover it. We subscribed and were so glad we did. it took several reservices to get rid of the ants and every time we called for another service, the technicians and office staff were helpful and prompt. The services have been well worth the very reasonable price. I cannot say enough about how excellent our experience with Avenger Pest Control has been!

    Patton Pest Control

    Patton Pest Control

    4.2
    (5 reviews)

    Company used to be fantastic. However, after paying $117 quarterly for more than 10 plus years the…read moreprice went up reasonably to about $127 quarterly. Then I contacted them and asked to pre-pay annually making it easier to not write so many checks every year. Get an invoice for $400.31 which we pay blazing fast as we always do. A month later, we get ANOTHER invoice for ALMOST $900 advising this would be the balance for remainder of year. Patton did NOT perform ANY services the first half of the year. We always must call them to remind the company that we paid for their services and we always have to call & ask them to actually come out and perform the work. They came ONLY ONE time and I really thought that the $400.31 was high for the balance of the year considering they ONLY came ONE TIME. I called them and the young lady was less than pleasant stating OH! our prices went up. Up from $500 a year to $1,200 a year? more than twice as much without even discussing any of this with us. A customer for more than 15 years. This company has absolutely, inconsiderately & uncaringly decided to just rape & pillage a very long standing customer. Not by raising their prices but the way they have done it. My advice is for customers that need pest control, is to shop around for pricing to make sure they are getting a fair shake. I submit that this is ridiculous. They came only ONE time, in early June and they were here only 1/2 hour. It figures we still have bugs EVERYWHERE. Our advice & suggestion is for customers to check alternative company's pricing before approving PATTON Pest Control. Signed by VERY NOT HAPPY customer.

    Great service and knowledgeable tech. Had a mouse problem and they sent Tig out to do the job…read more Very happy with service and the follow up. Said if I continued to have a problem - just give them a call. So far no problems. He was very thorough with searching for their whereabouts and setting bait stations. Also reinforced my steel wool with copper mesh to insure mice couldn't get into the holes under the sinks. Would highly recommend Patton to anyone.

    Orkin

    Orkin

    1.8
    (19 reviews)

    I'm giving 2 stars because the guy who came to our house for many years was professional and…read moredoesn't deserve what I'm about to say. I called today to discontinue our service. It is expensive and inflation has really destroyed our retirement income. We still had bugs after years of constant treatments but not near as bad as it used to be. We did have to begin to treat ourselves because they just weren't stopping the ants and I was tired of sharing my bed and bathroom with them. OK, we can do better ourselves so I called to cancel the service in a good mood. The girl on the phone was my problem. I asked to cancel and she informed me we couldn't stop the next service, there was a 30 day clause and... I saw red! So my voice raised and said "you got to be kidding me!? I don't want your service, no ORKIN truck in my drive, ok? She kept on arguing with me. What's to argue? Stop my service and though I don't agree with a 30 day policy, let the chips fall where they may. I'll deal with that when the time comes, NO MORE ORKIN at my house, got it!? This went on until I was screaming and she accused me of cursing. I did not curse, not a single word. She even said I believe you but... believe me? I don't care what you think of me, just cancel my service! That just fired me off to say. NO MORE ORKIN EVER, GOT IT? and I hung up. I went from Orkin is ok, not great but ok to don't ever curse my driveway with an Orkin truck ever in super sonic speed. They have an office problem. Steer clear unless you like having false accusations raged at you because frankly you can't afford their service anymore and it wasn't really worth what you paid for it for many years anyway. Hey we just liked the service guy, he had a family and we were happy to help keep him employed even if we could have done better.

    Although we used Orkin in the past and were happy with the service, this year they have fallen very…read moreshort. There is no communication between the office and their field reps. If the office tells me something is going to be done by the field reps, it may or may not happen. Likewise, if the field reps tell me that the office will set up an appointment or follow up, that rarely turns out to be the case. I urge you to try a more reliable company.

    NEO Wildlife Removal - pest_control - Updated August 2026

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