Knowledgeable and interested in helping us solve our problem. Came when he said he would. My…read morehusband was getting an unbelievable number of bug bites but we couldn't find the source. David and his partner looked thoroughly and also couldn't see anything but agreed it seemed suspicious for fleas or bedbugs. No high pressure sales here, but offered a spray treatment that might help if this was the problem. We were willing to try and it worked. The next day, David even called to say after he left he could feel the bugs in his truck and that made him even more sure it was fleas. Very happy to have some relief!!

Eric was great! He answered all my questions and ran to the store to get the traps I needed when he…read moredidn't have them on his truck.

Used them once and canceled several years ago. Now there is…read morea person going around lying to neighbors saying I have their service and have been with them for years. Fortunately, my neighbors consulted with me and found out it was a lie. Some would've probably used them but since they're caught in lies, they lost potential business. They have NO right using my name or home to try to score service.

Terrible experience. Beware this company!…read more It starts with aggressive sales pitch. Then you'll never hear from them again. They will come late, text you irrationally for services, and treat sporadically. They will leave used traps all over your house and maybe replace some. When you cancel, they will charge you $200. It just hurts. Do not buy into this!

They are always punctual and do an efficient job. Thank God I don't need to worry about bugs…read moreanymore!

Unfortunately, we had a very bad experience with this company and would not recommend them. They…read moreprovided an ineffective bed bug treatment and failed to mention that follow-up treatment was required. Unprofessional service with no accountability or communication when we tried to reach out.

The young man who came to my home was extremely courteous and efficient. I plan to continue to use…read morethem going forward and would recommend the company to anyone who asks me for a pest control company.

I have been using Lucas for years! From rodent problems to bees and stink bugs they are the best!…read moreTheir employees are extremely professional and friendly. Trustworthy and honest! I appreciate them and wouldn't use anyone else! And their prices are great!

I'm giving 2 stars because the guy who came to our house for many years was professional and…read moredoesn't deserve what I'm about to say. I called today to discontinue our service. It is expensive and inflation has really destroyed our retirement income. We still had bugs after years of constant treatments but not near as bad as it used to be. We did have to begin to treat ourselves because they just weren't stopping the ants and I was tired of sharing my bed and bathroom with them. OK, we can do better ourselves so I called to cancel the service in a good mood. The girl on the phone was my problem. I asked to cancel and she informed me we couldn't stop the next service, there was a 30 day clause and... I saw red! So my voice raised and said "you got to be kidding me!? I don't want your service, no ORKIN truck in my drive, ok? She kept on arguing with me. What's to argue? Stop my service and though I don't agree with a 30 day policy, let the chips fall where they may. I'll deal with that when the time comes, NO MORE ORKIN at my house, got it!? This went on until I was screaming and she accused me of cursing. I did not curse, not a single word. She even said I believe you but... believe me? I don't care what you think of me, just cancel my service! That just fired me off to say. NO MORE ORKIN EVER, GOT IT? and I hung up. I went from Orkin is ok, not great but ok to don't ever curse my driveway with an Orkin truck ever in super sonic speed. They have an office problem. Steer clear unless you like having false accusations raged at you because frankly you can't afford their service anymore and it wasn't really worth what you paid for it for many years anyway. Hey we just liked the service guy, he had a family and we were happy to help keep him employed even if we could have done better.

Whatever you do if you hire these guys - follow them around closely to make sure they actually…read moretreat your house that you are paying them to treat vs parking in your driveway for 30 minutes and then driving away.

Contacted them and showed a picture of the 2 bugs that were thought were bed bugs. They instantly…read moreinformed us they were ticks that had likely dropped off our dog because of her flea treatment. We had gone on a walk in the woods the previous day. They could have come and done and inspection or pushed for an expensive treatment regimen, but they were very honest and saved us a ton of money (and the stress of forever worrying about a reinfestation). You cannot put too high a value on an honest business person who is willing to give up business because it is unnecessary. If ever we suspect any infestation in the future this is the place we will call, 100%!!

Sonny is the expert! We were confident in his inspection…read morefinding that we didn't have bed bugs, very thorough - flipped the couch, recliner, and box spring over. Will follow his preventative advice since family was treated recently. Quoted treatment, had we needed it, at 950+ tax but felt confident if we ever do need his services that he we would be in very capable hands and that he would follow through until we were all clear!