Dr. Ciampi is an excellent doctor & I credit him with being one of the doctors responsible for…read moresaving my husband's life. He spends a lot of time explaining everything in an easy to understand manner & offers practical advice on living a healthier life without being "preachy". His bedside manner is warm, friendly, & caring. His credentials are impeccable & he has been wonderful at working closely with the myriad other doctors involved in my husband's care. I give Dr. Ciampi the highest possible recommendation.

This doctor violated my HIPPA rights. He spoke to a stranger basically about my medical issue…read morewithout my consent. Also, never delved deeper into medical issue just assumed that i was lying. Do not recommend! Do not trust him!! Awful doc

I went to Dr Robert Kennon recently for a total knee replacement. Dr. Kennon and his staff are…read morehighly professional yet compassionate. I cannot tell you how patient everyone was with me from Kelly Hernandez, the lead surgical assistant to Donna, the x-ray technician all the way to Dr. Kennon himself. Mike, his PA was also highly competent. Everyone was proficient in their area and also extremely kind when answering what I'm sure were my silly questions. Dr. Kennon went out of his way to explain what would happen on the day of surgery and even called me the night before surgery. The surgery itself was highly successful. I feel 10 years younger with my new knee. I would recommend Dr. Kennon without caveat. He and his staff are truly a rare find.

I had my first hip replacement in August 2025 and my second in November 2025…read more I cannot say enough positive things about Dr. Robert Kennon and his team. From my very first consultation through my hip replacement surgery and recovery, Dr. Kennon demonstrated exceptional skill, professionalism, and compassion. He took the time to explain every step of the process, clearly answered all of my questions with patience, and made me feel confident and cared for. Both surgeries went very smoothly, and my recovery has been remarkable--I'm walking more comfortably and regaining mobility. Dr. Kennon's expertise and warm, reassuring manner made a difficult experience much easier. I am deeply grateful for his dedication and for the outstanding care I received from him, his staff, and the care givers at Mid-State Medical Center in Meriden. The hospital staff was amazing! If you are considering hip replacement surgery, I strongly recommend Dr. Kennon.

dr moy is excellent however the office staff , not so much, no compassion especially when i call in…read moretears in a friday and tell the first girl the whole story regarding possible uti then she says hold on, then another girl named sandy comes in and says sorry we can't help you and we are not licensed to send over prescriptions to another state because at the time i was in sc ... mind you, in pain and terrible discomfort... sandy didn't care not even a little bit !! i asked if i can have the dr call me and she said no!!! well this is not very impressive and it's too bad because these girls are the ones you deal with first and the ones that give you that lasting , first impression! terrible and it really upsets me because i love dr moy... she said oh you have to go to a walk in we can't help you!! worthless ...

Like a lot of doctors offices, dr Moy is great!! But like most offices dealing with them is a…read morenightmare! Ridiculous hold times listening to horrible noise. Pleasant folks answer the phone but apparently don't do anything with what they hear. Nurses don't get messages and don't call back, prescriptions don't get called in, reports aren't sent to primary docs. Everything is computer driven, time consuming and very inefficient. Massive numbers of employees but very little gets done in a timely error free manor. Almost all doctors offices except the smaller solo practices work this way as they are managed by business entities who have no clue how to manage. So yes Dr Moy and no yo his pile of fo nothing bureaucrats.

Dr. Kennon is a competent compassionate surgeon. He gave me a new hip with no difficulty, answered…read moreall questions along the way and took time to explain what to expect. A true gentleman, he made the entire process smooth and successful. Best surgeon ever.

Dr. Robert Kennon is a fabulous orthopedic surgeon! His technical skills and warm personality make…read morea winning combination. Dr. Kennon performed 2 total knee replacements on me within 1 year and my results are great. Dr. Kennon utilizes a carefully planned, effective pain control regimen and is meticulous in his efforts to prevent complications like infections and blood clots post surgery. He came highly recommended to me and I recommend him without reservation as well! Mary K. Totten I

Very unprofessional never answered their phone. Don't care about their customers would not…read morerecommend for a primary care doctor.

If I could give the Alliance medical group Rheumatology Middlebury office a rating of less that 1…read morethat's what it would be. I went in today 10/23/25 for my first appointment I got to the office at 8:33am after having issues finding the office which I told to the 3 receptionist (Hallie, Brianne and Laura)who immediately started being upset that I was late. My appointment was for 8:40am they then said they don't think I can be seen dispute it still being before my appointment time due to me not coming in with the paperwork filled out. I was told the paperwork would be mailed to me prior to this 1st appointment, which did not happen and I told them this as well and they act like I was lying. Laura the receptionist said she had to ask the doctor if she will still see me but she didn't think they would. She then started to go to the back office I then asked her for the contact information for corporate because this was just crazy and did not sound like a policy. So I asked for a copy of this policy. I waited until 8:55am when the office manager Latoya came out and I spoke with her telling her most of the issues along with the way I saw them treat different patients. Example- Another patient came in and didn't complete her paperwork and she was told she can see the doctor and bring the paperwork back before she leaves. I was then told to return to the waiting room until she sees if the doctor can still see me. My appointment was scheduled with Dr. Hulinska. I sat in the waiting room until 10:24 am and went to the receptionist desk twice requesting them to call the office manager Latoya to see if I can be seen. At that time Laura the receptionist asked me for my Id and insurance card (which no one did from 8:33am when I arrived) I asked if I would be seen I was told probably. I then asked for the office manager Latoya so I can know if I'll be seen before giving them my insurance card and I'd. The office manager Latoya came out at 10:33am told me they can not see me today, and rescheduled my appointment today 11/7/25 at 1:40pm and handed me a copy of the no show policy which she was trying to use to justify why I can't be seen for me appointment today. I told her this isn't correct because I didn't miss my appointment I am here. Latoya the office manger then became upset and told me I am antagonizing and confrontational due to me asking about the policy I was given. Latoya then became more upset when I said what they are doing is wrong to have me sitting all this time to then say they can't see me and give me a no show policy. Latoya then told me that maybe I should go to another office as she don't think they can't care for me there. I then said I never said that as I have not gotten out the waiting room so I asked if she is saying that she plans to cancel my rescheduled appointment on 11/7/25 at 1:40pm she said no. I then requested a copy of my current appointment that I was told by Latonya that they canceled and she went through the roof and said no she can't give that to me as it's their document as I am not a patient. I was then told by Latoya the office manager that she will have me removed from the waiting area and that she was going to cancel my rescheduled appointment, which she then did. Latonya then proceeded to call 911 at 10:33am and told them that I was a threat because I took her picture. Officers came and I told them what happened Latonya spoke to them in the back and I asked for a case number. Someone needs to look into this so call practice they are horrible, rude, unprofessional, nasty, and don't follow any kind of policy that they can't give to you in black and white. I warn everyone stay away from them they will do more harm. Please look at the reviews I wish I did before I went to the office. They have a rating of 2.5.Patients are going to the office for help and care and that isn't what you will get

Had 3;20 appointment in his Farmington location. It's after 5:00 and we haven't seen him yet. He…read moremight be very skilled but it's rude keeping patients waiting 2 hours! Dr finally came in and was very soft spoken and polite. Have a fairly good consultation with x-Ray review. He's not affiliated with any of the Hartford area hospitals which is odd - just an outpatient facility by St Francis and then a hospital in Meriden, CT. He apologized for being late and was sweet otherwise 1 star!

Before the hip surgery I was pained to walk/limp a 1/4 mile. Dr. Keggi's care (Birmingham hip…read moreresurfacing) was transformative, allowing me to return to all activities such as running and hiking that has included some challenging mountain climbs. I feel decades younger and am pain free. Aftercare in the subsequent five years has been fabulous. Dr. Keggi effectively diagnosed a hip problem that was nerve related (and nothing to do with my hip implant which continues to function perfectly). Even before Covid changed options for care delivery, Dr. Keggi and his team accommodated virtual visits (saving me a drive of 450 miles round trip), where other providers, who I considered, were rigidly expecting in-office visits. Original 2018 review: Recently had Birmingham hip resurfacing done by Dr. John Keggi at St Francis Hospital. Dr. Keggi, his office staff and all the staff, from Admission through discharge were, without exception, outstanding. In particular, they were organized, professional, polite, precise and clearly explained all the steps in the process.

Great Surgeon. Performed robotic surgery on me. It changed my life. Office staff was also wonderful.read more

Office billing and customer service is nonexistent. Gave all information at check in for…read moreappointment. One year later, was informed about outstanding bill; the office never entered the insurance information. Took 4 hours to get to a person to reenter the insurance information Nightmare to deal with. The doctor was ok; but not worth the staffing and billing issues

The woman who answers the phone is very rude. She's a miserable person who has an attitude right…read moreoff the bat. Very poor communication. I highly suggest sending her back to training for proper receptionist skills. Even when my doctor called for a referral she was rude to them. So unprofessional! Taking my business elsewhere!! Not a good first impression at all!!

Poor customer service. Sends bills via text messages. Really? Who would not think that it's a…read morescam? Doesn't return calls.

There haven't been many times throughout my life that a Doctors office have given me or my family…read moresuch wonderful treatment. We had an appointment that I missed bc I woke up late, I called to see if they would still see us unfortunately the Dr. Was tightly booked but I was able to get an appointment with the APRN (his nurse-Debi) just a few hours later she was attentive kind concerned and explained everything, that my son who's 17 is going thru bc of his ear infections. A condition he has had since birth. This is our 1st time with this Dr. And wished we had him years ago. He was given a hearing test, Ears checked through a microscope and that's how this visit was everything for me felt like it was done using a microscope. I'd also like to mention Terry the nurse she was the exact same way with my son. Concerned and patient in talking with us. I know there's not a better Dr. Specialist office out there! If you are lucky to have an appointment with them u will understand why I praise these 2 ladies the way I have.

I was pleased to know that this location was somewhere that had plenty of parking. I figured…read moregetting there would be easy, but my gps thought otherwise. It kept telling me to turn after Dollar General, but the building is before then. There's some work being done to the front of the building, if that helps. Upon entering there is valet but I didn't use it. There's a bunch of wheelchairs right at the entrance if needed. The building literally looks like a hospital in the interior. The waiting area for the first floor was nice. There's a prompter if you are unsure where you are going. My Dr was on the 2nd floor. As soon as I walked in I was greeted by both receptionist. They were very kind and did my check in fine. After checkin they told me where the restrooms and water station were located. I thought that was neat because I have anxiety and probably wouldn't have asked. My wait wasn't even 5 minutes. I was referred here for hematology due to iron deficiency. Dr Fitzgerald was amazing. She brainstormed with me to try and pinpoint possible factors to my deficiency. She gave me options for the next steps, which I loved. She had me do blood work and explained that the lab was literally right next to the waiting area. To be seen at the lab I had to ask the check out receptionist for a number. There was only one person ahead of me. I was in and out of the lab. Then I went back to check out to schedule my iron fusion. The entire visit was pleasant, all the staff were very kind.

The only reason I even gave them any stars is because their radiation oncology department is…read morefantastic. Dr. Mohtek and Cherie the nurse are wonderful. However, Dr. Medrano's office is terrible. Awful lack of communication, they don't take responsibility for when they make errors. They don't advocate for the patient, and don't take any extra effort to do anything. The last thing the Dr. Medrano's office told me before I wrote this review (regarding asking the other doctor that was familiar with my moms case" is, "That doctors office is really hard to get a hold of so I recommend hospice." Absolutely ridiculous. If you're unfortunate enough to be one of Dr. Medrano's patients, get ready to advocate for yourself or your loved one.