Our contact was Mary Jackowell. And let me tell you, she was absolutely amazing. She was our 3rd…read moreagent as no one else listened to our needs and wants. We were shown 1000s of listings. Mary specified our search based in what we told her. For nearly 6 months she worked for us until we found the perfect home. She would video, give recommendations and suggestions. She took everything into consideration. She educated us, and made sure we weren't getting a raw deal. She put our interest at heart and worked her tail off. We have been so incredibly happy with our purchase and her experience. We share her name and information with anyone we come across! Ask for Mary!!!!!!!!

This business may call itself Coldwell Banker Professional Realtors (CBPR), but their performance…read moreis definitely amateurish. Bottom Line Up Front: CBPR had our house to sell for twelve months and did not despite two price reductions and a change of listing agent. Our property was so unimportant to them, that issues like a broken window and rodents went unnoticed. Communication from the office to us was nearly nonexistent. This is not the behavior of a professional realty company. My first contact with CBPR was when my wife and I bought our house in April 2008. That part of the relationship was stellar. Our agent, Kayhan Ocal, patiently showed homes, answered questions and made the closing process nearly idiot-proof. When I was transferred in early 2014, it seemed a no brainer to use him and CBPR to sell our house. First, getting a straight answer about a price recommendation out of Mr. Ocal was like trying to nail Jello to a tree. Even with all the facts and several walk throughs of our home, he demurred, telling us that it's "our decision" and such. Got it. We know that. However, he's supposed to be the expert and have a clue what the house should list for. We wanted expert advice. Expected it. And didn't get it. We finally picked a price and asked his opinion. No opinion. Did we aim too low? Too high? What? Please give us some kind of feedback! The house sat on the market for six months under his stewardship and a price reduction and didn't sell. Fine. Finally, we started getting pushy for details about what he was actually doing to sell our property. The only Jello we could nail to the tree was that he had done two or three showings. Not fine. We promptly changed agents to a younger, seemingly hungrier and more motivated agent named Ryan LaPerle. Initially, he made some promising noises and reported he even did a few showings. However, after our property was no longer his new project, communication from him nearly ceased. We were the ones that had to ask for information rather than the earlier weekly reports we had been given. Later, any communication that came from the office was through a subordinate and at least once was factually inaccurate about our property. An agent who is interested in his clients is the one who calls. The message came through loud and clear: "You and your property aren't at all important to me or the company." A word about the property. You may be thinking "I'll bet you're trying to sell a dump!" False. Our property is a well-maintained, cozy, mid-1940s Cape Cod with hardwood floors, new appliances, and big back yard in a quiet neighborhood with quick access both to Norfolk Naval Base and Little Creek. We love our house. The house should sell itself. We wouldn't have bought a dump. We're not trying to sell one. Finally, we made the decision to rent. Here, we got wise and went with a different company, Bayview Realty. After Bayview Realty did their initial inspection of our property, it turns out that the company we entrusted with selling our house didn't even do periodic walk throughs to make sure the house was still salable. On CBPR's watch, rodents had moved in and a window had gotten broken. When? How? Who knows? An agent who is making showings and interested in getting the commission off of a sale would have noticed these things and contacted the owner as soon as he or she noticed. Don't waste your time here. I'm pretty sure that just about any other company will do better.

This is my review for PCR's Pembroke Crossing Apartment Complex, the company also owns 2 others,…read moreNorth Beach, and Summer Station. The ladies that work at the welcome center are amazing. I go in there with my puppy and talk with them when they have nothing going on and I happen to be going for a walk. I've only had 2 small issues when I first moved in, and they had the maintenance man there that day and fixed both items. There's a pool for all guests, though I haven't tried it yet. It's a stone's throw away from the Towne Center, where there's all kinds of restaurants and shopping to do. It's about equal distance between all the surrounding citied as well. It's only a half hour drive to the oceanfront, Norfolk, and Portsmouth, all of which I go to weekly. They allow the first pet for a $300 deposit and $20 extra for rent. I believe it's $100 deposit and $10 extra rent for the second. Plenty of parking for everyone who lives here, and the area is kept clean frequently by hired workers.

I'm reposting my review of the North Beach Apartment Complex managed by this company to ensure no…read moreone makes the mistake of renting from Pembroke Realty. Rats, roaches, and mold are just the start of your problems with this apartment complex. Rude, incompetent staff. Perpetually burned out lights in the parking lot and hallways. Multiple break-ins to vehicles in less than six months. Not to mention overcharging for water, trash, and utilities and no visitor parking. Slum lords could get some tips from this management company. RUN in the other direction. Update: More than a year after I moved out of this awful apartment complex - I just received a call from them trying to collect imagined funds. Seriously - RUNNN from this company!

The Lucky Team is simply amazing! Betsy found our dream house and fought hard to beat out the…read moreother offers so we WON!! Alan took care of all of the numbers and ensured we had the best deal. They were so great we had them sell our other home and had multiple offers within hours and made us more money than we expected by far. Everyone on the Lucky Team is responsive, genuine and treats you like family. This exprerience was hands down the best we have had in all three home purchases and we will never use anyone else again. If you want a stress free, smooth and informative buying experience Lucky Homes Realtors is who you need!

If I could give Exit Real Estate Solutions zero rating, it would be well-deserved. As a property…read moremanagement company, they are awful. I have never experienced such shoddy treatment of tenants ever. The property I live in has been infested with MOLD and they refuse to do anything about it. Don't expect any maintenance request to EVER be responded to. They stopped mowing the lawn. There are multiple screens/storms/nonworking windows, broken rails, faulty Hvac, rodents, open crawlspace. They don't care, they seem to believe it's the tenants problem. I wouldn't trust them to be open and honest to potential buyers about the condition of their properties either. This has to be the shadiest real estate/property management company out there! What company has managers contacting tenants at late hours or showing up in the middle of the night? These people have keys and you're supposed to feel safe in their properties?

We were very pleased with exit realty they sold our house in a timely fashion when other real…read moreestate companies could not. They worked tirelessly with us to find the home we wanted, and we were very satisfied with the service they provide. Now we are calling for their services again.

DO NOT RENT ANY APARTMENT THIS COMPANY MANAGES!!!!!…read more They are scammers who prey on their tenants!!!! They filed a malicious judgement against me that I paid and still refuse to file the proper satisfaction of judgement with the Virginia Courts!!!! This company has caused harm to many others, just look up the reviews for Piper's Landing Apartments. NEVER RENT THERE!!!! Unless you want to say goodbye to your $2000 deposit and want a bad rental history even though you are an exemplary tenant.

Jim Gurnee of Crestline Realty is such an awesome person and a great 'landlord' to deal with. We…read moreenjoyed our two years at Bay Quarter Townhomes, overall. The Association changed some rules on us and we couldn't park my husband's work-van there any longer but other than that, we dealt with Crestline Realty and James Gurnee, and could not have been more pleased with their prompt response and solutions to our needs. I am sure missing them now, as we rent a home with a completely opposite and unpleasant experience. Kudos to Jim Gurnee and Crestline Realty, and the nice people we met while living at Bay Quarter!