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    Nera's Tailoring and Alteration

    4.0 (8 reviews)
    Open 9:00 am - 6:00 pm

    Services - Nera's Tailoring and Alteration

    Clothing alterations

    Clothing mending and repair

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    Murrysville Cleaners - Faded spot on cleaned sham

    Murrysville Cleaners

    (22 reviews)

    $$$

    I've used Murrysville Cleaners three times already this holiday season getting my suit and costume…read morecleaned between Christmas shows. They are just elite at their business. From no nonsense drop offs, clear instructions and timing on the printed receipts, text reminders when your items are ready, and hours that work for even the busiest of seasons - they make getting items cleaned and pressed simple! I've needed tight turnarounds and top notch service.. and they have still exceeded my expectations. Plus... it is extremely reasonable pricing too.

    I had been using Murrsyville Cleaners for almost 26 years, and I had not had significant problems…read more I moved to having my cleaning picked up when I lived in Murrysville and when I moved to Oakmont they said I could continue having it picked up at my new home. I had no problems with them picking up my dry cleaning in Oakmont. Their dry cleaning was adequate - not exceptional but adequate. I would have continued to use them. Then, the management changed. I called to have my cleaning picked up and got an earful about how awful the last manager was (who had left), something I didn't need to hear. My dry cleaning was no longer picked up at my Oakmont home on a consistent basis. Sometimes the clothes were on my porch (rain, shine, snow) the entire day. They would apologize but then said I had to have them pick up my dry cleaning up least twice a month or they would no longer pick it up at all. So, I attempted to comply with this. Still, they would miss picking up the dry cleaning about 60% of the time. This almost NEVER happened with the previous manager that they said was so awful. I complained, and the woman who replaced the previous manager was nasty to me (she has NO understanding of customer service). I stopped using them. The owner called and asked me to give them another chance. I told the new manager of my conversation with the owner and this made her really mad - and it became increasingly more frequent that they did NOT pick up my dry cleaning even though they promised they would. The last straw was her arguing with me that the driver told her the laundry wasn't on the porch, when it was, and she believed him and not me. She essentially called me a liar. I'm done. Beware.

    Topaz Thimble - Uneven seams on sleeves

    Topaz Thimble

    (6 reviews)

    I was waiting until I won the credit card dispute to submit my review and share my experience with…read moreTopaz Thimble. To any bride considering Topaz Thimble for alterations, I encourage you to read this full review before handing over your gown to Kati. There are many seamstresses who provide better quality work and customer service. I paid Kati $500 to take my wedding dress and create a top that "looked" like what we discussed, but which had serious construction, quality and fit issues. I am now paying another seamstress to remediate all of the work that Kati called her "best work ever". I took my dress to be altered into a peplum style top. At the initial appointment, the dress was put on a mannequin and we discussed the changes to be made. I asked if I should try it on, but Kati stated it wasn't necessary. I thought it was strange that she didn't want to take measurements given we discussed that my wedding was 5 years and 2 kids ago. In hindsight, this was the first red flag. When I arrived for the final fitting, Kati's assistant answered the door and let me know that Kati was finishing up a few things. I waited for about 20 minutes while I could hear the sewing machine frantically whirring in the back. If more time was needed to finish the gown, I would have rather delayed the fitting than rush the work. This was the second red flag. Kati brought out the dress and it appeared as we had discussed. The only time that Kati touched the garment during my fitting was to help me snap and unsnap it. There was no "fitting", "checking" or "fussing" to make sure it was perfect. I paid and left the studio with the top. At home I tried it on again and took a closer look over the whole piece. The sleeves were not staying up because they did not have enough room in the shoulders. The buttons on the sleeve cuffs did not lay nicely as the material was bunching and they were attached unevenly. A seam on the peplum skirt had the horsehair trim raw, jagged and sticking out. Most concerning, the seams and construction throughout were uneven and messy. I emailed Kati regarding this issues and we scheduled a date to come back. My gut however was telling me to get a second opinion. I am not an avid sewer, however I have completed multiple sewing projects, and the quality of work was nothing that I would expect from a professional seamstress. I took the top to a second bridal seamstress with over 25 years of experience. The seamstress identified a plethora of areas where the work was either not completed correctly or was poorly executed. Ultimately she felt it came down to inexperience and rushed work. I feel taken advantage of knowing that Kati let me walk out of her studio with a garment that had blatant craftsmanship issues, and I do wonder how many brides leave Topaz Thimble with poor quality alterations to their gowns. In summary, the following issues were noted: - Seams throughout are messy and incorrectly executed - Sleeves and peplum skirt were incorrectly constructed - Thread color used did not match the rest of the dress - All horsehair seam edges were left raw and unfinished - Appliques were incorrectly connected and causing bunching - Time and effort were not taken to construct proper seams between the sleeve and the strap, as well as between the bodice and the peplum skirt, resulting in bunched and uneven seams. After meeting with the other seamstress, I emailed Kati explaining that I did not feel comfortable returning to Topaz Thimble to have the work corrected. I requested a refund to help cover the cost of the remediation work. In her response, Kati refused to acknowledge the issues identified and refused to provide any type of refund. Kati stated that I was not a sewing expert and stopped responding to any follow up from my side. I submitted a dispute to my credit card company citing "unsatisfactory quality for services rendered" and included all correspondence. After reviewing the case, the bank sided with me and refunded my money. I feel this speaks to the credibility of the review. Overall, when choosing someone to work on one of the most important garments in your life, I recommend you choose someone who has an immense amount of experience and attention to detail. Find someone who will not cut corners, and most importantly, someone who is kind and customer focused. You will not find this with Topaz Thimble.

    Katie did such a great job altering my wedding dress. She does a good job explaining all the…read morechanges she is going to make. It was a very seamless process, and I felt very comfortable working with her!

    Thornton's Sewing Machine Repair Service

    Thornton's Sewing Machine Repair Service

    (2 reviews)

    Thornton Company sewing in Monroeville is under new management. Brand new HusqvarnaViking, Pfaff,…read moreBabylock, HandiQuilter, Elna, EverSewn and Singer Sewing/Serger/Embroidery machines are ready to go. Also an ever changing variety of freshly serviced previously loved machines are for sale. 1on1 by appointments as well as group classes are available. Service also has some new faces and they are ready to give your machine its 'spa day', in most cases in less than a week! (parts ordered do require a longer wait)

    0 RATING!!!!!! I…read morefirst called on the phone to inquire about price to repair my older model Kenmore sewing machine because the motor was struggling. I also asked how long the repair would take and was told 1 week. I was told that it would cost $80 to repair and provide basic maintenance (oiling, check operation of machine). I dropped off the machine, but now I was told that the ETA would be approximately 2 weeks. Near the end of 2 weeks, I called to check the status of repair and was told they were a bit backed up and the service repair technician would look over the next week. To sum it up, I had to keep calling to check the status of the repair. For each call that I made, I was given ANOTHER EXCUSE! Finally, I advised them that it has been close to a month and I was losing money because I do repairs on the side. She informed me that she would have the technician pull my machine for observation. Two days later, I was contacted to advise that my machine was ready for pickup, but my zig-zag function would not work due to a broken gear part that could not be found. Did the technician ever search for the available part? I then questioned if the $80 (already paid in advance) should be lowered because the machine WAS NOT IN full operation mode (can't zig zag). I agreed that a fee should be paid to the service technician for his time, but why $80? At that time, the woman told me that she would provide a store credit in the amount of $40, valid for 90 days. I advised that there was nothing that I could purchase in this amount, could you just reimburse me? She advised that she would speak with her accountant to ask if $40 could be reimbursed. I didn't receive an update on this request, so I decided to stop by the store. The woman NOW SAYS that the $40 couldn't be reimbursed and tried to sell me refurbished sewing machines ranging in price from $500-$1200 ($40 could be applied to this purchase). Every time I spoke with this lady, her story changed and she ALWAYS provided an excuse as to why Thornton Sewing Repair wasn't providing the service that they promised. I NOW DON'T TRUST ANYTHING THAT YOU TELL ME, so I DEFINITELY WOULDNT' GIVE YOU $500-$1200 FOR ANYTHING IN YOUR STORE. You have proven to be very untrustworthy! I will never make the mistake of PAYING UP FRONT FOR ANYTHING! I NEVER do business in this manner, why I chose this time, I don't know! Be very careful doing business with Thornton Sewing Repair Company.

    Nera's Tailoring and Alteration - sewingalterations - Updated May 2026

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