We used A Storage Center during our daughter's 4 college years at Pacific Lutheran University. Jay…read moreand his team has been instrumental in helping us every year and we are very happy with them. They provide wonderful customer service and the facility is clean, safe and secured! If we ever have to need storage again, we will certainly return to the Spanaway location.

Amanda was so helpful and flexible with our storage needs. We weren't sure how large of a unit that…read morewe would need until the moving truck arrived. She kept several options available for us and it worked out perfectly. Great rates, clean and secure units. Thank you Amanda!

First the pricing is reasonable and I actually signed up for the wrong area for my requested unit,…read moreI contacted their Customer Service Department and was treated with respect and she quickly resolved all my problems by researching my area I needed, at the best price and awesome professionalism. Very nice female and I forgot her name and wish I could've let you all know who she was being I'm already so tressed over this move and I was worried that by me making this mistake it was going to be a "whole other thing" that I didn't need right now. So I'm thankful for their service, kindness and knowledge. Thank you

This place is horrible to rent from. A few months back I went to go to my unit and I was locked…read moreout, even though I paid my rent early. So I tried calling and no one at the front lobby would answer. I climbed in my car to go out so i could get to the front office to talk to someone. Lo and behold, when the gate to get out opened there was a huge ditch from the construction and no way to get out!! I called again and again and kept talking to someone at the Fife location and they said we don't see any movement in the Nalley Valley Office. I had to sit and wait for another car to come through gate and get out that way or i would have been stuck there who knows how long. No one bothered to call me and see if i was ok or to discuss it. Rosa is HORRIBLE. Communication is non-existent at this place and customer service is horrible. DO NOT RENT FROM HERE

Extremely upset that my unit increased almost double in price. I was paying $179 and after being…read morethere 5 months they increased it to $337 a month. I specifically asked them when I signed up if they would do this and they said no we only increase about $5-$10 if we do, but he assured me it wouldn't increase by a lot. This storage facility is in a bad part of town lots of homeless. I always worry of the safety of my belonging. I definitely will be moving facilities. I am a single mom and have a very strict budget. I can't afford paying almost $200 more monthly! This is just wrong, how can you be so cold hearted. This facility is nothing special either.

Great property! Clean and the staff and management is very polite & professional !…read more Good business !

Rented from this location for over 5 years. Richie was super rude and when I asked to speak to a…read moremanager or supervisor, he said he was the manager. He was very disrespectful and publically disrespectful at that. Was yelling at me in front of other storage renters. As I stated I understood him inside while we spoke, he continued to follow me outside and continued to speak loudly and abruptly. Very unprofessional, disrespectful and rude. I hope you don't continue to speak to renters like this. Due to this, I will be transferring companies and changing my storage. He is not an asset to your company for an 11 year veteran. Richie needs to be more professional as a manager.

The manager always went out of his way to help me. Very friendly very clean looks like a lot of…read morecameras for security

I cleared out my mother's storage shed a couple days ago they want you to give them a 10-day notice…read morebut I have called several times I went by the office nobody is ever there nobody returned your call very frustrating

I am so happy to write this review! I rented a 10'X10' back in 2015. I thought it would be just a…read morecouple of months......then I decided to move back to southern California in 2016. I got a transfer from work and was kind of in a hurry, so I kept it in storage and flew down here. Then when I got here, life happened...a new car, then surgery...all kinds of unexpected expenses, so fast forward to 2019 and I finally was able to get it down here to me. This place took great care of my stuff. The staff is caring and helpful in every step of the way. They helped guide my kids when they came to pick it up, offering them a dolly. I'm so happy to have my stuff back, and am soooo very grateful to the staff at Pacific Northwest Storage for taking such great care of it.

I have rented lake Spanaway storage units for several years. I am very happy with my experience…read morethere. When water began seeping into a unit during an unusually heavy rain, the staff quickly found a other unit. They are flexible and wiiiing to go out of there way to help a customer.

Great safe easy access place to store our 27 foot travel trailor. Customer service is great easy…read moreto reach and easy to pay over the phone. We have small 5x5 unit for $47 monthly. Close to home hours are accommodating and our things are secure! Can't get much better than that!

I highly recommend this local business, the owners were so gracious with helping me store my camper…read moretrailer in their lot as I passed through town during this holiday weekend. Great communication and customer service 10 out of 10 would recommend and use again. Thank you so much y'all!

From the owner: Our business specializes in providing a safe and secure parking facility for semi-truck drivers. We…read moreoffer 24-hour access, 24-hour video surveillance, and a fully fenced lot with management living onsite for added peace of mind. Onsite, we also have Aleks Truck Repair, a full-service shop ready to handle all your maintenance and repair needs, from routine service to emergency fixes.

I went in looking for somewhere to store my parents' things. The folks at the office were quick to…read moreshow me a unit and offer me some coffee/tea. In fact, the office smelled great from whatever they were brewing when i came in maybe chai? The property was clean and that is something we don't see much around here anymore. I like they have an app where you can get in and out of the gates without having to actually get out of the car. Pricing seems fair and there are some deals they offered. All in all a good idea to store here. I am super happy to take this off my list of things. Now if only actually moving was this easy

less than a year ago we rented a unit for $265.00 per month. With no advice warning granddaughter…read morewent to make the payment. Rent is now $325. Per month. When she ask why they weren't notified. She never received an answer. Her rent is supposed to be due on the fifth of every month. Because of her pay date. They put the rent through on the first date of each month constantly charging her vape payment. Within the past year, the rent on that unit is now $465. Not once have they ever received a notice that the rent was going to increase. And they have yet to change her due date to the fifth of each month. They are now in the process of moving their stuff from the unit. But little they have now left a place in Storage they'll go somewhere else. When she complains about the cost, the lady at the front desk constantly tells her then to go to a smaller unit. (No take your unit and shove it where the sun doesn't shine.)