They denied my autistic boyfriend counseling services on the basis of his disability, even though…read morethey accept his insurance. I don't know if that's illegal but it's definitely immoral. They were just about to book him an appointment (over the phone) when they asked for his reason for treatment and when he disclosed his disability, they said they won't accept him.

Some of the therapist are great surely, but the way they run the business is terrible. They dropped…read moreme as a client via text message. They did it because I mentioned I was looking into applying for disability. I had not applied and even provided them with verification. They were not even professional enough to give me a phone call. Disappointing on so many levels. Potentially damaging to someone going through mental health struggles. Shame on you.

This lady is kind and inclusive. She always knows exactly what to say to make me feel better and…read morelike a normal person.

I suffer from depression anxiety and ptsd. I am not now nor never been suicidal. I entered the…read moreprogram to help me understand things that happened to me in the past were not my fault. I expected kind caring people. Instead the moment I walked into the door they took my things, they made me undress to be sure I didn't have weapons or drugs and they checked EVERYWHERE it was humiliating . We were told when to sleep and eat. When you try to ask a question the answer was NO before they even knew what the question was about. I had a roommate that slept all day due to detoxing and watched tv all night. They were going to give me ear plugs and mask so that I would not be disturbed. Phone calls are allowed on Tuesday Thursday and Saturday. I was having an emotional moment on Wednesday night and was allowed to call my husband. The call lasted 3 minutes. Because of this call my Thursday call was taken away. I felt like and was treated like I was there as a punishment. The pictures on the website are inaccurate. The ping pong table you see can only be used during smoking time. Which I don't smoke. The police had to be called because a patient went on a rampage. We were made to stay in our rooms that do not lock. I was afraid for my life. When I decided to leave they were all nice to me trying to convince me to stay. When I would not give in they I was told that my insurance would not pay for the week I was there and that no other therapist would ever take me. The. They packed my things and made me wait in the outside hall for an uber ride since they would not take me to the airport where I had to wait 41/2 hours for my flight.

I only gave this two stars because there are some staff there that you could tell Care about the…read morepeople. But this definitely is not a trauma treatment center and the staff is not trauma informed. I've never heard of a trauma treatment center allowing clients to watch violence on TV. Staff exposed personal health information to clients. Staff during group, ask the question, "Who would you get to help you hide the body?" please explain how that is trauma informed Care? This is definitely a drug and alcohol treatment center and they treat those who were there for addiction. Much better than they do those that are there for trauma. Because I actually asked if they would allow me to watch shows on TV with drugs and alcohol and was informed. "It would depend what it is". If you were seeking addiction treatment then maybe this place is for you. But if you are not seeking addiction treatment, and only seeking trauma care I definitely do not recommend this place. Sadly this country fails when it comes to mental healthcare. As this seems to be the pattern at most facilities- the claim to treat trauma, but actually treat drug and alcohol and force trauma clients to sit through drug and alcohol classes despite not having an addiction

Horrible! Paid upfront! 24 3 hour sessions later my black 19 year old son was dropped from…read moreprogram for not fitting in to groups. I'm sorry my son is young and black and does not fit your " normal' profile of being married with kids and 3rd try on recovery! They sent a letter ! To find other treatment! What a joke! They didn't send records to the new treatment facility they said he would fit better in ( it has young city people ) ? Does that mean black? ???? Please do not go here and set your self or child up for failure! This a a HUGE RACIST FACILITY!! Family owned and operated! Lisa will try her best to over talk you! Stand your ground she DOES NOT FOLLOW HIPPA or what the court requires! WASTE OF TIME AND MONEY! So sad that they Spokane Valley has let this crooked racial business to operate! If your not white over 4O they don't want to help you!

My experience at breakthrough was absolutely awful. it costs a fortune and groups only consist of…read morewatching movies, completing worksheets, etc. There is little to no therapeutic value to the groups the counselors care very little about the patients, often letting them "slip through the cracks" those are their own words they used to describe events that happened. The counselors have very little knowledge on the subjects they attempt to teach, as some of them aren't even in recovery themselves. Do not waste your money or time here, the care you will receive is less than satisfactory. In this industry lives are at stake and breakthrough does not seem to take their patients seriously. If you are serious about finding help for recovering from addiction, this is not the place to go.

This doctor is going to be turned in. With holding medicine that a patient is in need.read more

If I could give them NEGATIVE STARS I would!!! They NEVER call your meds in and even if you call…read moreevery day and they say they will call it in right away!!! They DON'T. they tell you not to abruptly stop your medication yet they will not call your medication in and you're forced to go without! I would NEVER recommend them to anyone!!! Anywhere else is better!!!

"Flick Connection" far exceeded my expectations at the time. Kind, careful, considerate care EVERY…read moresession is what you will find here. Tommy (Flick) treated me for symptoms related C-PTSD using traditional talk therapy as well as EMDR. I not only got the results I was looking for, but found answers to questions I didn't know I had at the time. We need a 6th star!

Tommy has provided stability and guidance during a times of change in my life when I have felt lost…read moreand alone. I truly did not think it was possible for an individual to be completely non-judgmental but that person is Tommy Flick. He is honest and sincere, listens and teaches, and can be pretty funny as well. When I first started working with Tommy, I would always ask him things like "what do I do about this?" or "What should I do in this situations?" and he would never give me a direct answer. He would help me clarify and understand the situation and how I feel so I would be able to come up with a solution on my own. This is just one of the many ways Tommy has helped me grow and learn to trust in myself. Undoubtedly the best therapist in Spokane.

LOVE this place!! The staff are very welcoming and nice. They are very accommodating to…read moreschedules. I sat in for 2 sessions to ensure I felt good about this place and the therapists there are very good with the programs and VERY good with tantruming behaviors. The progress my child has made is exemplary!! Dr. Davis is very busy but extremely knowledgable in her field and very helpful. The parent training offered was so helpful in his therapy so we could continue his programs at home which advanced him so much!! We are very pleased and would recommend this place to anyone!! five stars!!*****

Unethical practices, uncleanly space, untrained staff and unprofessional management. I went with my…read morechild for an intake and was tremendously disappointed by this company. Overall would not recommend for anyone's child. Find another ABA program