Moved to Spokane very recently looking for a new masseuse. spa was clean which is nice. Katie did…read morean amazing job firm pressure and hit the shoulders back and hamstrings well. Even found a couple of trouble areas without my telling her. Katie's a great masseuse and price was reasonable. I will be an ongoing customer!

Tina's massages are amazing. I followed her from another massage spa and was excited to hear she…read morehad her own massage parlor. My body feels so relaxed and less tense after every massage. She is easy to communicate with, and I have not had any problem getting in last minute. Her prices are extremely reasonable!

I've had over 100 massages. And Tawny is in the top 3. Unbelievable she works out of the…read moreFairfield Inn. Seriously it was incredible.

Lynda is amazing well well worth the great price so professional and superb at what she does!! Been…read moreto a lot of places and she is the best by far

The staff at the front desk were so welcoming. And my aesthetician Amy was fabulous. My facial was…read morerelaxing and felt heavenly with the products and techniques that she used. I will be back!

I had the worst massage I've ever had at Brickhouse Spa. The massage therapist was incredibly rough…read morefrom start to finish. At one point he literally jerked my arms instead of stretching them gently, and the pressure was so excessive that I woke up bruised the next day. What made the experience even more uncomfortable was that he was making noises throughout the massage, which made it difficult to relax. I honestly wish I had ended the session early, but instead I just kept hoping it would be over. I've had many massages over the years, and this was by far the most unpleasant experience I've ever had. Unfortunately, I can't recommend the massage services based on my visit

Madeline was absolutely phenomenal! I had such a great first massage experience. I am very tense in…read moremy neck and shoulders and she made sure to focus on the knots I have, while making sure I was comfortable and relaxed. Even though she was putting in some serious work, I was relaxed enough I almost fell asleep. Very great, I will be going back!

Great place! The atmosphere is very calming and they have created a really nice space. Isabelle did…read moremy massage and she was very kind and easy to talk to! I would highly recommend both her and this business as a whole.

Tori Molloy is a horrible massage therapist, I'm not sure how they/them has even gotten this job!…read moreHorrible customer service and snarky attitude, it is flat out the only reason I will not be returning to Elements Massage! This better be taken care of.

First and foremost, this review is more regarding one specific therapist, rather than the location…read moreitself. I USUALLY have an excellent experience here. I scheduled for a two hour massage via their website the night before. I booked with April who I had booked with once previously a long time ago. I didn't care for her demeanor then either but I wrote it off as a fluke and maybe me being oversensitive. Fast forward to today... I check in over 15 minutes early and the receptionist politely relays a request from April to ask me if I would consider reducing my session to a 90 minute instead of the 2 hours that I booked. Reason why? Because she was worried that me getting a 2 hour massage would possibly encroach on the time of her client following me because of the time it takes to transition between clients. WTF?! I replied, "I'd rather not. I requested 2 hours and that's what I'd prefer to receive." The receptionist was 100% understanding and very professional about it. I then remembered my last session with April and decided, "...you know what, I'll just schedule tomorrow with someone else." which I did. The receptionist was extremely polite, professional and very apologetic. I could tell that she was mildly uncomfortable even making the request to begin with. I told her that she should definitely relay my displeasure to April because in my words, "...that sounds like a her problem not a me problem if she can't properly manage her transition time between clients." The receptionist agreed and mentioned that she already intended to let the manager know about the incident. Again, I USUALLY have a great experience at Elements...but I'm 2 for 2 with April for having a less than pleasant experience. I will continue to come to Elements in the valley, but April is definitely a never again...or ANY therapist that requests that I sacrifice time off of a scheduled session due to their own poor time management between clients. THOROUGHLY displeased with her and any other therapist who conducts themselves this way.

Lisa was very friendly and welcoming. She made me feel very comfortable. She hit all the spots. I…read morewanted a same day massage while on vacation and other places were closed or booked. I definitely will return

Great massage! No complaints at all. Nice atmosphere and temperature. Clean and well kept.read more

Great, clean office…read more The staff is great and very accommodating. I did 6 weeks for pelvic floor therapy and noticed great results.

Good patient care. Information and treatment was excellent. No long waits and very professionalread more

I was very pleasantly surprised to have loved my massage. It's hard to find a therapist that keeps…read morea good pressure throughout the entire massage and get to all the areas that I need massaged. (I only see one other therapist that is amazing, after many many other failures) Mark did an amazing job, I wish I would've found this place sooner. Ive been aching for months and could've used a deep tissue massage a while ago. Definitely go see Mark!

After putting my self care on the back burner while I finished my Masters program, I decided it is…read moretime to take care of me. Found this place on Google and decided to give it a shot. So glad I did. Mark, the masseuse really took the time to know what types of issues I was having (neck, back tension). I felt very comfortable with him and he did a great job. The pressure was even throughout the whole massage and he worked my shoulder and back muscles which were very tight. Will definitely be back and include this in my new bi-weekly to monthly self care regime.