Coming here for a sleep test was awesome. Being away from home, not sleeping in your own bed, and being hooked up to wires never sounds fun, but the customer service made it worthwhile. I felt like they cared. They explained everything they were doing thoroughly and it felt like I've been going here for years. As in many things, I believe customer service is the most important thing, and I truly felt that last night. read more

12/30/24- Conveniently located ( two miles away)... Very busy office- Office is very small - one couch (that seats three) and one comfy sofa chair- Ring the buzzer and wait until the technician lets you in. Paul the technician- knowledgeable- professional- acknowledges both customer and spouse- assistant was also helpful. The DH recently switched pulmonary providers so it's best to get a new baseline and have it documented. Honestly, I am very grateful and have a deep appreciation for the specialized medical field- It has been like night and day when the DH was diagnosed with sleep apnea and treated properly. Thanks for the great service you provide and to know how many lives you are extending.. read more

Nevada Sleep Diagnostics - Medical Centers Near Me - Reno, Nevada

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Nice facility. I made an appointment to get an overnight O2 monitor. Paul made it easy to explain its use and reviewed my CPAP data. He is knowledgable and took care to make sure I understood how to use the device. My only comment is that the hours on the door show that they are open from 8:00 PM to 6:00 AM. I think this is backwards, as I and several others had appointments around 8:30-9:00 AM. read more

Nevada Sleep Diagnostics - Medical Centers Near Me - Reno, Nevada

My NP recommended that I go to a sleep therapist because I am a terrible sleeper. I have issues with staying asleep and always wake up in the morning feeling like I've been doing battle all night long. I have to take a multitude of supplements in order to fall asleep and then have poor sleep quality all night. Dr. Gentry seemed very dismissive and unsympathetic to my concerns, stating she takes a lot of the same supplements I do. She basically told me to just read a book that she recommended and dismissively said I could schedule a follow up appointment if I wanted to. Considering that it cost me $130 for her to tell me to buy a $13 book on Amazon, I went ahead and canceled the follow up. I'm reading the book and it's fine, I guess. So just skip the visit with her and read the book instead: Quiet Your Mind and Get to Sleep:... https://www.amazon.com/dp/1572246278?ref=ppx_pop_mob_ap_share read more

Process was a little tricky to navigate over the phone but once scheduled I picked up sleep monitor and started recording the sleep study at home. Staff was friendly and provided knowledgeable answers. I'm very thankful for them! read more

best technician I've ever had. I felt i was never able to sleep before at tests. This time the rooms and tech were great and I slept GREAT. read more

It seems they must get a lot of really stupid people because I did often end communications feeling like they think I'm a total idiot. Not much surprise as the average IQ about town is like what? 5? But overall everything pretty much went as expected. Device is pretty easy to use and the instructions are so clear you'd be a moron NOT to get them right. I was a wee bit taken aback when I went to drop the device off on 12/14 and found that the office was "closed" on that day. So why the mad dash to return before noon? I had to rush and hurry to drop off the device before noon and put it through a deposit slot in the door - which was probably told to me 5-9 times. Is this really a problem? I don't think anyone was touching the devices until the next day the place is open. Not a big deal, just an observation. But overall, a good experience, we got the sleep study done and now await the results. read more

They provide you with a comfortable bedroom encouraging you to "feel at home". It's suggested you adjust the temperature, lighting, etc to your liking. The bed itself seems very high quality making your night stay easier. . Paul was professional explaining everything step by step. If you're nervous you'll be at rest before bedtime I'd highly recommend this facility! The only negative I have is the amount of time it takes to receive your results, especially since Paul reads them ‍. read more

I have never had a worse experience with any clinic anywhere. Not one single staff member was decent to work with. My husband and I went together. Had the same exact insurance yet they screwed his up completely. He ended up with a balance we didn't know about because they had our Incorrect mailing address even though we'd given it to them correctly more than once. We ended up going to collections over this. Every single staff member was rude and extremely difficult to work with. I wouldn't recommend this place to anyone!!! read more

Ingred is the absolute best at Reno office!! She went above and beyond to accommodate my mom.

Amazing customer service. Was do professional and knowledgeable. I recommend this office to everyone.

The actual appointment is rather quick considering what they charge you for. Most of your time is spent just filling out paperwork that could have been done online. After a 3-4 minute demo of how to use the equipment you are sent on your way. The technician seemed a little grumpy and not interested in answering questions. But the thing that bothered me the most about the whole experience was their lack of professional protocol. When they called my insurance to get approval for the sleep study, they failed to find out if the approval was for one night or two nights. Because they assumed it was for two nights and the insurance only covers one they want me to pay for their blunder on the details. If you have the option to go to a more professional company I would definitely recommend it. read more

My sleep doctor sent me there for an at-home sleep study. No complaints. That process went smoothly and the study was successful. Results were that I have severe sleep apnea. My sleep doctor then wrote me a prescription for a CPAP machine and sent it to Nevada Sleep Diagnostics (NSD). Since they are in network for my insurance AND they issue CPAP machines, I thought I would have my machine in no time. Boy was I wrong. I received a letter from NSD two weeks later stating that they would not be providing me with a CPAP machine and they had forwarded my prescription to a company called Nationwide Medical out of Calabasas, CA. Why would they refer me to a company with no office in Reno when there are other CPAP providers in-network that do have a local office? Makes no sense, EXCEPT that perhaps they did not want to send business to local competitors. When I contacted Nevada Sleep Diagnostics for a reason as to why they were declining me a CPAP machine, no response. I even contacted my insurance, Blue Cross, to complain that one of their providers was denying me service. NSD didn't return their phone calls, either. If you are thinking about using this company, proceed with caution. They just might screw you over too. read more

Much easier to have test done at home. I doubt if I would have been able to sleep in a hospital setting.

Just had my first sleep study done and am very pleased with how accommodating, Alan (My technician) was and made me very comfortable and was exceptional at explaining what was going on as he was doing it. Ryan in the office that did all my booking was great as well. I had heard many horror stories about sleep centers and am very pleased that I don't have another story to add. I HIGHLY RECOMMEND NEVADA SLEEP DIAGNOSTICS!!! read more

I was required to have an assessment with this office prior to insurance authorization for a foot injury - I was skeptical, and wrong. The appointment was no insurance rubber-stamp. I had a wonderful visit with Dr. Pritchard. She is compassionate, thoughtful, and frankly I had a beautiful afternoon, coming away with insights extending far beyond the visit scope. As someone in the medical field, I was impressed and with the office in general and this provider in particular. Thank you! read more

This was my first time at a sleep test facility. I was informed of everything that was being conducted as well as wires connected to me before my sleep test.I was very pleased with the way everything was explained to me from the time I arrived to my departure.. Thank you read more

I did the home sleep study, having taken 3 in clinic studies before, this one was a breeze. First day given compete instructions on the use of the equipment. Two nights sleep study, and then return of the equipment which was the size of a pack of smokes strapped around your chest. read more

Alan and Ingrid made this a pleasant experience. They are both very professional and showed concern for my comfort. I had been there a year ago, with different techs and it wasn't nearly as nice as this visit. The beds are very comfortable and the rooms and bathroom is very clean. I also need to mention Chris, who set up my appointment was very nice and helpful. It was obvious positive changes were made over last year. Overall they all made a not so fun procedure as pleasant as possible. read more

It was clean. The Tec was nice and the bedroom was quite and dark so i can sleep. I came in at 8:00 got showed to my room. Answered the question got my gown on and my PJ's on went to get my wires on and got situated for bed. He got me up at 5:15 got the wires taken off and got dressed then answered the question then left. My ride came to pick me up. read more

I came in at 10 pm, was given a comfortable bedroom, changed into my pj's, got hooked up with electronics, and went to bed. Woke up at 5:30, electrodes were taken off, and off I went. This place was clean, peaceful, and Paul (Tech/Therapist), was very respectful, informative, and professional. Best place for you Sleep Study in Reno/Sparks! read more

The sleep study went as expected. The person on duty was very friendly and knowledgeable about the machine. I look forward to the results in two weeks. read more

As other people have already said; great place. great staff. very clean. I have used a CPAP for years and I highly recommend NV sleep to anyone who needs a sleep assessment done or sleep problems. One thing I liked is that this facility has QUEEN SIZE BEDS!! ~Not those cheap, plastic hospital beds that some other places have. I was VERY surprised at how comfortable it was. The tech I had was amazing and explained everything down to the letter; he knew more than my doctor. HIGHLY RECOMMENDED!! read more

The tech, Alan was awesome. The beds are nice. It was peaceful. For being a sleep study, I slept really great. They don't have wifi though.

This place is terrible. I did a sleep study with them in late 2021, and have had nothing but problems. Everything was difficult - I went to an empty office with one impatient tech that rushed me through the home test instruction, the DME company they "contract" with that didnt have any bi-pap or c-pap machines in stock for 4 months, and now I'm having issues with the settings on the machine and there is zero support from this company. They are there only to serve themselves and collect a check from your insurance, nothing more. They care not for your health at all. I would give zero stars if possible. Do yourself a favor and go elsewhere. read more

My stay was just fine. Employees were very kind & considered. My only issue was that no protective PPE 's (mainly mask) weren't wore. And they most certainly should be. Thanks read more

I went to their office to pick up my equipment to use for my sleep study. When I called for directions the girl was very specific how to get there and I was very glad because there are two sections that have the exact same numbers. It was no problem for me because she told me exactly where the building was. I was taken in by a lovely technician who showed me how to use the equipment at home. I was able to put the Telemetry on for two nights and bring it back to them on the third day. All went well and I hope I get a good report from the doctor. read more

I did a sleep study last night and it all went fantastic very professional happy with all the services I received and if I had to do it again I would highly recommend and would use them again thanks for being awesome. read more

OK so I just got back from the second stay here to figure out the machine to be used. Alan was here once again to take care of business. He was just as gentle and warm as the first time. I said it before, he is very good at his job. This time I was wired up just like the last time. The difference was I was also connected to the breathing machine. I discovered something about myself tonight that I never considered before. I am a wimp. I did not last the whole session leaving at two am. Now so many folks really find great relief using this device. I found it to be one of the most horrible things I have ever volunteered for. I used the mask that covers the mouth and nose. I felt like I was fighting to breathe, like I was being smothered. It actually panicked me. I am not one to panic. I knew I was not going to be able to continue and certainly not use this each night. So I stopped the session. Alan was very nice and did not make me feel the fool. He gave me the option to take a bit to relax and try again. He also said I am welcome back if ever I feel I can continue on. I just wanted to get out of there and catch my breath, I was belching huge amounts of air on my ride home. This should have been an easy thing to do, Alan sure makes it so. But I just could not take it. So if you ever do this use these folks because they do well and I suspect you will be ok. Oh and one other thing. Something they do not have control over. I believe it is a realty office attached to one side of the building. They have cleaners come in to clean. What they do is make so much noise it sounds like they are tearing the building down. I know it woke the other folks sleeping. I was awake doing my panic thing but if I had been asleep it would have wakened me too. read more

I am new to Yelp and this is my first review. That being said, I created this profile specifically for writing this review. I have had OSA for many years now and have had many sleep tests done in the past. I have to say that Nevada Sleep was simply outstanding; plain and simple. Upon first arrival, the building appeared well maintained and well lit. The site itself was comfortable and looked very well taken care of. The floors were clean, the bathrooms spotless, and the rooms were suffiently large. I would also mention that the beds used by this place were Queen size beds. Other places use hospital beds, but not here. Comfort all the way! I did have some trouble with the appointment people on the phone and I had one lady that was rather rude to me. I also had a little difficulty finding the building. The place is located in a "medical plaza" and every building looks the same. If you can scope it out BEOFRE you go, that would be smart. As for my results, they were fast and done within a few days. I was surprised by how fast they actually were. The doctor had my results and adjusted my machine within days. Simply awesome! And I got all new equipment. Lastly, the sleep tech was very friendly and is one of the funniest people I have ever met; he put me at ease right away and made everything go smoothly. I even laughed a few times. He was extremely knowedgable on all things sleep and explained every thing he was doing, even though I had done many tests before. I can truly say he loves his job. I would return here just so that I can have him again. I give this place a 5-star for the tech alone! PROS: Clean place, nice rooms, well maintained, fast results, and the most knowledgable sleep tech I have ever met. CONS: Hard to find building, trouble with lady on phone, rude on phone read more

Fast, friendly, and easy! I finished at my doctor's office and had my test 3 days later. The staff was nice on the phone and helped me set everything up. The sleep tech explained everything to me and made it a pleasant experience. I couldn't be more happy. A+++++ read more