Would not use this company. Bought tons of chemicals from them. Spent thousands with them. Inquired…read morewith them about opening/closing and doing weekly service on our pool, and they stated no because it was installed by another company. Manager at store in Sinking Spring location told us that if we bought a large component (new heater) from them and they installed it, that they would then service us. Tried to buy a $10,000 heater from them and they told us that they could not sell it to us and install it because we were not a customer. How can a company stay in business without offering services that they advertise that they do?

We've needed 9 repairs on our 4 yr old hot tub. The problems began less than 1 month after…read moreinstallation and the last one was completed less than a week ago. After two employees failed to contact Jacuzzi on our behalf as promised and knowing there's not a lot of time left on our warranty I escalated our concerns to the VP and this was his reply: It is my understanding that we have been out on a few occasions to service your hot tub, and we have done so every time under Warranty and at no charge to you. If you feel this spa is a "lemon", this is something that needs to be dealt with directly by you with Jacuzzi themselves. If we go to them and tell them a client wants a new hot tub, even though there have been a few warranty issues on a 4-year old tub, but there is currently nothing wrong with the hot tub, we will get no response. I am unsure why you have felt it best to threaten us with lawyers even though we have performed warranty service and there is no current problem with your hot tub. Nonetheless, we have done everything we can to make you happy, but this appears to have been unsuccessful. Due to the fact that we have been threatened with lawyers even though we have done nothing wrong, I feel it is best to sever ties, and we subsequently will no longer service your hot tub. If you have future warranty and/or service related issues, I would recommend contacting Jacuzzi to get a name of a local authorized service company. If we do in fact get a letter from your lawyer, I will forward this to our lawyer to have it taken care of. I am confident that we will prevail because I fail to see why such drastic measures could even be warranted or on what basis we would even be sued for. Please know that this will be my last correspondence, so any future emails and/or contact from you will go unanswered. Any future communication from you will get directed to our lawyer, should that sadly become necessary. Adam Fronheiser Vice President Office (610) 383-0461

nothing but problems Paid for closing service purchased new…read morecover and pillow..in sept in December pillow deflated and cover is not quite right..wont come fix it unless i pay $130 just to look at it..i paid for this already..i have to pay you to fix your what wasn't done right..does this sound right. unbelievable..This has to be the most shady business practice i ever seen

Always friendly and accommodating. Very knowledgeable and helpful with all of our pool and hot tub…read moreneeds.

Wonderful experience with Honey SPAS. I thought my hot tub developed a leak but it turned out to…read morebe a loose joint but they still checked everything out and made sure my spa was in top shape. After the work was done I got a phone call from the operations manager and a few weeks later a personalized card. This kind of attention to customer service is what keeps my business. I recommend this company and give them 5 stars. I very seldom write reviews but felt this company warranted recognition.

Went in to see what they had. Sat in the owners office and he wouldn't give us any straight…read moreanswers....when we said thanks and got up to leave he was combative.... So weird.

Aaron responded promptly and quickly diagnosed and sourced repair parts for my Hot Springs spa. He…read morepresents significant experience/expertise across many types of spas. A welcome find and repair or service resource since my selling Hot Springs dealer is not providing ant service.

From the owner: Family owned and operated. We will provide personal care and attention to your hot tub for both…read moremaintenance and service. Our experienced and certified staff can diagnose any electrical problems including issues with your heater, fuses, pumps, control panel and circuit board and more. In addition, we can fully diagnose and repair any plumbing problems from major freeze damage to a slow trip or leaking seal a Jacuzzi certified technician will ensure that your spa is in excellent condition so that you can relax and enjoy your spa! Col 3:23

Pablo was prompt, organized, professional, personable, and very efficient…read more He was reasonably price, and he went above and beyond to ensure that our pool looked great and worked well - even though that meant working through a period of rain. He was a pleasure to work with, and we highly recommend him!

We just got a pool installed by Pablo and his crew. They were professional and very nice to work…read morewith. I would highly recommend!

If you've never installed a pool previously, you better find someone who has so that you can ask…read moreevery question in the book because they offered up absolutely no proactive information or planning for our project. I am trying to like these people as they install our inground pool, but they seem to want every step of the way to be a surprise and half finished. Communication would have gone a long, long way but they completely and utterly lacked in informing us of what to expect, when to expect it, and made clear attempts at excuses for things that could have been straightforward communication and I would have understood. The subcontractors they used were very nice and seemed to do a decent job. My impression is that Goodall failed at project planning to complete the job efficiently, and communication was at best reactive to our constant probes of questions to figure out what was going to go on at our home with this large project. It made it very difficult to plan our own parts of the project (ie landscaping, etc) and wasted a lot (a couple thousand dollars) of our money with wasted materials and I can't even tell you how much of our time has been wasted that could have been prevented if they provided a clear plan, design, and information. I will update this review when we're all said and done to hopefully a better rating with full details.

Great company, and more importantly, great people. Awesome multigenerational family owned business…read morethat doesn't just sell pools and spas, but you can tell they also really cares about their customers. Highly recommend!

was looking for wood stove and piping for a wood fireplace chimney. plan to move stove when new…read moreconstruction completed. they declined to even do an estimate! said we needed a "Level 2" inspection. told em wanted a metal pipe placed via the fireplace chimney. trrrible customer service. poor sales. won't even see the site. Went to competition and installed (stove and metal exhaust) without any hassles. Surprised they are still in business.

We bought an American Fyre table from Bowman's. We ordered it because we wanted a certain color and…read moreeven though we never saw the fire table in Bowman's store we were confident that the color would match the samples that Bowman allowed us to borrow for a few days. We were not disappointed. Dorothy was a great salesperson and answered all of our questions. Delivery and setting in place in our outdoor patio went smoothly-I am thankful Bowman sent 2 strong men to lift this heavy table. I have no regrets on this purchase.

I had my gas fireplace cleaned for the first time thank god I did…read more The gentleman who came and cleaned did a Miraculous Job and also schooled me on some of the maintenance . Service was extremely golden Will use this company a lot more often

From the owner: We are a Veteran owned family business and give 10% off all our services and sales for all Military…read moreand First Responders. We love to help and educate our customers on how to take care and maintain their pools with the least amount of hassle as possible and as budget friendly as possible. We offer free water testing for pools & spas with a professional analysis and print out. We sell, install, clean, maintain and repair above ground and in-ground pools and liners, filter systems, pumps & motors, and anything else needed for your pool or spa. We also do indoor/outdoor home renovations and remodeling, HVAC, and sell, install, and clean wood, pellet, & gas stoves, fireplaces, chimneys, & log sets. We also provide handyman services and so much more!