This was our first time staying in Rome and the location of this hotel was perfect, very central to everything we wanted to do/see. They called us a driver to pick us up from the hotel. We stayed on the second floor and they had a lift. Juliet took great care of us during our stay. She also placed our breakfast order every evening to be ready for the next day, delicious croissants, yogurts, jams and biscuits. The rooms themselves were very clean and big, comfortable beds and linens. The water in the shower however never got hot and water pressure was barley anything. Also the noise from the street was unreal. I never sleep with earplugs but they're a must if you are staying here. Overall the good outweighs the negatives and I would probably stay here again. read more