This is tough because I've had nice discussions and overall good results relating to my health with…read morenurse practitioners and the doctors here. They support holistic approaches and truly focus on treating underlying conditions and not just symptoms but they are impossible to get a hold of to get prescriptions refilled. The office number says they don't accept prescription refill requests over the phone but if they answer then they "do" only for them to not send the prescription to the pharmacy for weeks. You have to hound them over and over for days, get an appointment and remind the doctor three or four times in order to get my simple blood pressure medications and insulin refilled. The care is good even though the office is dreary, dull and outdated but the prescription refill process is a catastrophe.

Awful. He tried to get me to schedule a new appt for a mistake his office had made. When I…read morebalked at having to pay for a second appt for their mistake .. he relayed a message to one of his tatted up front desk workers to either pay for a second appt of leave. What a nasty guy. Left and never went back.

I was fortunate enough to have met Ashley a few years ago at my local urgent care. We just…read moreinstantly clicked on a patient/doc basis. Ashley immediately makes you feel comfortable from the time moment she walks into the room. Ashley listens better than any other doctor/nurse practitioner I have ever met and always delivers a meticulously planned, tailored treatment plan according to my lifestyle & current situation. She genuinely cares about both your immediate and long-term health and well being. That's why ever since that day I first met Ashley, she has been my primary care physician. Lastly, aside from Ms. Cremisio, the entire staff here at the Ferry Farm practice, is top-notch.

I'd follow this team anywhere. The staff are so easy to talk to and I feel cared for always.read more

Dr. Ferguson is without question, the best doctor I have ever been to. I moved and now drive 3…read morehours to get there but I do it happily because he's that good. He does not just write prescriptions to treat symptoms, he invests a lot of his time to figuring out how to make you well again. Be prepared for long wait times because he does this with all his patients. A doctor with his level of experience are usually burned out and don't seem to care about patients anymore but he is a diamond in the rough.

The front end staff is incompetent. I showed up for a scheduled appointment that they canceled on…read moremy without notice. They could not follow simple requests such as location of where my lab order should go. So many issues that I would not trust them with your health. I found a new provider due to the many scheduling and medical malpractice.

Since the best doctor this practice has (Dr. Nancy Wang), will be leaving the end of September…read more2017, so will I. Dr. Wang is a compassionate doctor that actually cares for her patients and ensures they receive the best possible care. She's very thorough in what she does and if there's a medical issue she can't handle, she directs you to the one who can. She makes sure I follow-up with all of my other physicians and get appropriate tests as needed. No better family physician anywhere. I was very disappointed in hearing of her leaving and will follow her wherever she goes. Commonwealth, you are losing a fantastic doctor. Sad day for you. Five stars for Dr. Wang and her nurse, Robin. Ruth Banks

They do not refill perscriptions unless you see them every couple of months. They will not work…read morewith you on this even if you are in desperate need of your medication, and you have no way of visiting the doctor. The care and compassion for patients left once nurse practitioner Julie left. I big shame. They need to close down and start over again. (UPDATE:) I received a certified letter in the mail from the office manager. She stated that they were withdrawing further care and treatment effective immediately, due to my negative review. They also stated that I am expected to pay my balance within 30 days or they will send it to collections because they are removing my payment plan. Wow, this is completely laughable. Do yourself a favor and find a real practice that will show you care and concern. Not one that will refuse you service because of an opinion. Lucky for me I am relatively healthy, but I would hate to see someone with advanced medical problems get a letter like this. There are many kind, compassionate doctors out there. This practice is beyond help.

Although I still think Dr. Hudson is fantastic and my cataract surgery was successful, here is some…read moregenuine advice, based on my experience: 1) Arrive on time for your appt but be prepared to wait at least 30 minutes, up to 45-60 minutes. My experience: 30-60 minute wait times for all 8 of my appts. 2) Read your portal appt notes to make sure you and the doctor have the same understanding of what transpired at your appt. My experience: A staff member put care instructions in my chart notes that she never discussed with me and I only found out by looking at the notes in the portal. After calling the office repeatedly, requesting a phone call from her to explain, she finally did. 3) Read and understand the schedule and dosage of your eyedrops for pre and post surgery right when they are handed to you. My experience: The instructions, schedule, and dosage went seamlessly with my 1st eye surgery. However, for my 2nd, I was handed instructions with different schedules and dosages. I didn't realize this for a few days and by then I was out of the country. I made a command decision to follow the same schedule and dosage as I had done with my first eye. I reported this to a technician at a follow-up appt and was told the office manager would call me about this and some of my questions/frustrations...I never got a call. Additionally, the surgeon later told me the surgical center also hands out eyedrops instructions but patients should follow the ones they receive from SEIHT. I only got one set AND it was from SEIHT AND I was never told I might receive a separate set of instructions from the surgery center. 4) Don't buy lots of reading glasses until your eyes are completely healed after cataract surgery and a doctor tells you what reading glass strength you need. My experience: One tech told me I would need the +2.50 diopters; at a later appt another one told me I needed +2.75 (after I'd already purchased multiple pairs of the +2.50). 5) Make sure you know how many appts you will need through the whole process and what is supposed to be accomplished at each one. My experience: I went to what I thought was my last appt where we discussed the surgery, my unhappiness about near-vision loss, and my need for near-vision correction options. However, I was told I needed another appt so I believed that was going to be my "final post op" appt where I would be presented with near-vision correction options. Not so. I was set up with the surgeon who performed my surgery only to rehash everything from the last appt. This could have been handled in a phone call. 6) The most important thing: BEFORE you select a specific type of cataract surgery, make sure ALL of the options, whether they are performed by these surgeons at this practice or not, whether they are covered by insurance or not, are explained to you in a clear, concise manner AND MAKE SURE you hear and understand the PROBABLE outcomes of each. My experience: I met with a tech for the eye exam and cataract surgery discussion. She immediately marked me as a standard IOL patient when I stated I only wanted what was covered by insurance BUT I did want to know the cost, etc. of the other options (thinking I might reconsider if it was affordable). By the time we finished the exam and consult, we never did discuss the other options and I was being ushered out to schedule an appt with the surgeon. I was later told by another tech ALL techs are supposed to fully explain ALL cataract services offered (whether or not you only want insurance-covered surgery) so you understand exactly what your options are. Anyway, when I met with the surgeon, I didn't know any better and didn't feel I had the luxury of time to further explore other options so I was on the standard IOL train. Reading back in my portal appt notes I see there were brief mentions of other surgeries in the Instructions Section (I was told at my last appt that section is basically standard verbiage that is inserted and the part to pay attention to (i.e., make sure you read and understand) is the section titled Assessment. So...my unhappiness with the outcome was not the cataract fix or Dr. Hudson, and I take some responsibility for things (which is why I am taking the time to write this review so you will have the benefit of my experience) but I feel I received conflicting projected outcomes regarding my sight and I guess I didn't hear I would totally lose my near vision capabilities, I just read it in the appt notes after the fact. Instructions Excerpts: "hope that the patient would have better distance and near vision after cataract surgery; still might need glasses for some activities; improved vision at distance and near (although this may still require glasses); may still need glasses for their best vision after surgery." Assessment Excerpts: "will required full time glasses for all distances after cataract surgery with the standard IOL...will lose near vision capabilities without readers after cataract surgery."

I visited SIEHT in Fredericksburg, VA, and unfortunately, my experience was very disappointing. The…read morefront desk staff seemed unorganized and unsure of what they were doing. Before my appointment, I confirmed with my insurance that my glaucoma screening was covered. However, when I arrived, I was told it was not covered and was required to pay out of pocket. When my insurance contacted them, they incorrectly stated that I had not provided my insurance card, which was not true. In addition, I have been trying to obtain a medical clearance for the past two weeks. I have called the office multiple times, but no one has returned my calls or provided any updates.

I am a Veteran and chose Fredericksburg Primary Care Clinic through the Community Care service…read more All Veterans, PLEASE DO NOT MAKE THE SAME MISTAKE! Instead, choose a modern, professional, full-service doctor practice like Mary Washington Hospital Primary Care 540-741-9300 12101 Carol Lane STE 101 Fredericksburg VA 22407. The difference is Night and Day!! MW has modern technology and facilities, MW Doctors are continually being trained in the latest medical treatments and technologies. They offer Veterans way more modern diagnostics with modernized treatments. of interest to Veterans, MW has perfected the VA Community Care Optum processes. Because they are modern they offer online check-in, and use the My Chart app, which makes life SO MUCH EASIER!! No comparison on the level of Veteran care between the two!!! Fredericksburg Primary Care is a 1960s practice with no modernization that does not even staff enough people to answer phone calls. So, if you need to reschedule an appointment, you must physically drive to the office and walk in to do so. MW has an app for that and for all medical interactions. Fredericksburg Primary Care is an antiquated doctors' practice in a run-down old facility that should not even be cleared for a medical practice. Dog kennels are more modern. I have witnessed the hard-working, understaffed front office employees being treated horribly by the lead office administrator and the nurse practitioner, Sandra. The doctor's office is cramped, at least 50 years old, and basic. The administrative area and reception mingle, so one can see how old and broken down the equipment is. Think about how much money that doctor makes and still has broken-down old office equipment. His priorities are very clear, and they are not his facility, staff, or Veterans. They do not organize or plan for daily medical support services, especially the VA's administrative procedures, although they take on VA patients and get paid well for doing so. They also do not answer their phones because, as I quote, the office manager's response: "They ring so much, and we just do not have time to answer them." Because they do not have administrative processes for interacting with VA's Community Care Optum and do not answer their phones, every lab and x-ray consult requires multiple physical visits to request re-faxing the Request for Service forms. The RFS must be refaxed so many times because the untrained staff does not fill out the form correctly, and it is hit and miss if they use the correct fax number. In addition, they do not understand how to bill Optum for visits, so the Vet receives the bill every time. That forces the Vet to spend time on the phone calling Optum so they can pay the bill. This antiquated, disorganized practice should not be allowed in the Community Care network, and I am working hard to remove them.

Best Internal Medicine doctor in the area, in my opinion. Super smart and thorough. A lot of…read moredoctors and nurses I know go to him because he's so good He recommended getting a calcium score CT, which was out of pocket, not covered by insurance. This screening test found cancer early before I had symptoms. For this, I'm grateful.

Great place and doctors. I like being there because it is close to home, and I can also get my…read moreblood work there.

Horrible customer service, haven't seen worse front desk ladies in years. They are horrible, mean,…read morenot understanding, and plain rude. They have been rude through the phone with an attitude without even having started the conversation and even worse in person. Grown woman with an attitude of a 6yr old. Also have had others have the same experience recently. I never have an issue with anyone anywhere I go and I did not budge back at them at all, I waited to write this review in hopes management would take control of such mean people. Jennifer along with another blonde at the check out desk were HORRIBLE.

I was a patient at True You Health and Wellness from 2024 to 2025. Billing was unclear, with…read moreduplicate invoices and vague membership terms. Most communication came from administrative staff rather than the physician, and responses were delayed or dismissive. The care I received offered little medical guidance beyond reading lab results and refilling prescriptions--any progress I made was through my own efforts. The situation escalated when I received a hostile and unprofessional message from Executive Director Tina Hoff after a routine inquiry. I ended my care immediately, but my termination letter was ignored and my prescriptions were cancelled without notice.

From the owner: We believe that each one of us was created to be truly amazing! We were each made to live a…read morehealthy, vibrant, energetic and full life. Unfortunately there are many things that get in the way. Unnatural and premature aging, illness, injury, stress, poor nutrition, lifestyle choices, exposure to toxins, are just some of the many things that inhibit us from living the lives we were meant to live. At True You, we are here to partner with you in identifying and overcoming your obstacles. At True You we are committed to helping you live your best life!