2/27/26 Hubby was looking for a knife sheath to protect his new chef knife.... And me lol. It is…read moresharp AF I looked through the rolling pins, needed one for making dumplings but all they had was a plastic-like roller. I'd much prefer a wooden one. Additionally, I wanted to also look into getting a better whisk, but I think I will make the wood what I have. And I knew I was gonna need a digital scale to help me through my sourdough journey now that I was gifted two sourdough starters--one from Italy and one from France (one of my clients was very giving & thoughtful). The price is range from $40-$85., whoa! Amazon has them for about $30. I will have to think about this.. Met Gonzo, yes, that's how he spelled it, a delightful & enlightened staff member who was very helpful with recommending which would be best. We could've had a whole conversation for a half a day! LoL. In the end, I decided to think about it before purchasing one (turns out later, best decision I made all day) My glass measuring cup is in storage & I find it cumbersome so I bought a lighter version (2 cup). Happy with my purchase. Hubby bought his item separately & let me roam the aisles. Highly recommend this store. Gonzo was instrumental in making me feel welcomed & appreciated to be shopping here, hence the 5 star. As I mentioned many times in the past, I greatly value customer service. It's what keeps me as a return customer

Listen to this…read more.. Chef Toys wants to charge a 30% restocking fee if a product has to be opened and taken out of the box. But if they sell you an item that THEY took out of the box and have had on display, they want you to pay full price while claiming the item is still "new." We placed an order over the weekend for about $4,000 and were told it would be ready to pick up by Monday. I got there around 12, and the order wasn't ready. Not a big deal--we waited. Then we found out that one of the items included in our order was the display fridge. We told them we wanted a brand-new fridge in a box. The employee kept stating that they "just took it out of the box," but in reality, that fridge has been sitting there on display for a long time. We asked for either a boxed fridge or a refund. The employee did not hesitate to state, "I will meet you at the front and give you your refund," without even trying to offer another alternative or find a solution. There were no customer service skills from the employees or Buster, the manager. The situation escalated pretty quickly, and Buster very rudely kept telling me to stop talking instead of trying to handle the situation professionally and understand why we were upset. We have been doing business with Chef Toys for a very long time, but today they lost a customer because of Buster and the way this situation was handled. I do want to acknowledge and thank the Director of Sales. He understood the situation and very calmly tried to find a solution. Unfortunately, by that point, it was already too late. He showed the professionalism and customer service that we should have received from the beginning. He should be hired as the manager instead.

Subject: Ongoing Quality Issue with La Chapalita Tortillas…read moreHello, I am a loyal customer and business owner of Birriería Castellanos Taquizas Events, and I have been purchasing products from your store for over 4 years. I regularly buy La Chapalita tortillas from your location at 1265 N Kraemer Blvd, Anaheim. I'm reaching out because over the past 4 weeks, I've noticed a consistent decline in the quality of these tortillas. They are coming out hard and stiff, not soft and flexible like they used to be. When heated, they no longer have the same texture, which directly affects the quality of the tacos we serve to our customers. This is a serious concern for my business, as my customers have already started noticing the difference. I've continued buying from your store hoping the issue would improve, but unfortunately, it has remained the same. I would like to know: If you are aware of this issue If there has been any change in product handling, storage, or supplier batches And most importantly, if this problem will be resolved soon I value your store and prefer to continue buying from you, but I need consistency and quality to maintain my business standards. Thank you for your time, and I look forward to your response. Sincerely, Javier Birriería Castellanos Taquizas Events

If you're in the catering business or the Food business and If our a small business, this is a…read moregreat place to do some of your shopping. This place has all your needs covered and what you're looking for at a great price. Has great customer service, fair prices, and is always clean and ready to serve. I've been going here for years and I recommend this place to anybody who is a small business Food and Catering Company. You do need a membership for this company.

Great company and great service. I'm not very please with some of the warehouse workers like…read more(HUGO) .. his very mean person with others. Bosses should considered be more aware of how they treat others harrassing bullying or humiliation towrdsbeach others. I don't like that hugo person.. he should have more respect in treating others.. thank you

Great company! They had everything in stock. I was able to get hand sanitizer, antibacterial spray…read more& soap, wipes, even 2 new frying pans! So simple! I went online ordered & paid then within the hour my order was ready for curbside pick up! Very helpful staff. Clean facility. Very organized. I would recommend this company to anyone. Check them now!

This place is great! Although they don't supply food, they've got everything for all your…read morerestaurant equipement repair needs! Quick service and friendly people! And the best part, is that you don't need a membership like other corporate places the next town over, which is great! Thanks Alex

Not worth the drive if they aren't willing to change the website for their closing time. They close…read moreat 5:00 P.M. not 6:00 P.M. showed up and the door was locked. Nothing worse than a misleading store.

Ordered a double oven for our school. The staff at Mike's was responsive answering all my…read morequestions and concerns. They followed up after shipment was made. The unit arrived in NC in 5 days. It was exactly as advertised. The unit is exactly what we needed. I highly recommend Mike's Restaurant Supply.

Just got an awesome ice machine delivered through them. It went 600 miles with no damage. They…read morereally know how to pack their products and I got the best price by calling them directly. They were very friendly and professional and prompt about sending out the ice machine.

The customer service was exceptional. Jeremy went over and beyond …read more I was adding more cabinets to my kitchen and looked everywhere for matching knobs . I must have visited over 10 different hardware stores . No one had them . Then I found Rok . They have the greatest selection of hardware and they had the exact same knobs I needed . I was very happy. This will be my store to go to for my future remodels .

We were referred to ROK by our contractor for kitchen and bathroom cabinets. We visited the…read moreshowroom and worked with a consultant to build a layout for both spaces. ROK then required someone from their shop come out and measure to ensure the design would fit and some changes were made. We then proceeded to place an order for the cabinets. Up to this point everything was fine. We had been given the impression that the cabinets would come as modular components that our contractor then would install. We were quite surprised then to receive unassembled cabinets in flat boxes (think ikea). This despite the website (see photo) advertising free delivery and assembly. When we asked the customer service representative Courtney she informed us assembly was not standard but that it was available for an additional fee. Additionally, when our contractor went to pick up the order it was brought out on a pallet and dropped at his truck and when he asked for loading assistance he was refused. We have been trying to reach someone at the business for the last 5 days to try and reach an accommodation . We have left messages for Courtney and Sean but they will not return our calls. Overall a bad experience and I can' even review the cabinets yet.

Great customer service! Nice prices! I have shopped here many times. I always find things on sale:…read moreclothes, towels, kitchen small appliances, pop up canopy, food items, cleaning supplies, bathroom products, and even little presents.

Cost "Less" doesn't always mean lower prices anymore. I recently found an item being sold here for…read moreabout $200 more than at Costco. Another thing to keep in mind is that they do not offer refunds--only exchanges or store credit. When the store first opened, I was able to find some great deals regularly. Unfortunately, that doesn't seem to be the case anymore. These days, finding a good bargain is hit or miss, so it's definitely worth comparing prices before making a purchase...especially since there are no refunds.

Walked into this place and walked right out! Everything in the place is used and dirty as hell. I…read moreunderstand that your selling used kitchen supply but to leave all the grease and grime on everything is gross.

From the owner: Oasis Kitchen Supply specializes in used commercial restaurant equipment. We sell everything and…read moreanything used in restaurant businesses. Located right next to Restaurant Depot we are your one stop shop for commercial restaurant equipment. We also buy used restaurant equipment from different and trades for equipment.

Not sure why you would sell shooter cups in 10 and not a full dozen. Yeah i should've counted them…read morebut anywhere else ive gone has ALWAYS given them by the dozen. I drive out almost 45 minutes just to come here and i think this was my last time. Disappointing and not a lot of variety. We treat makers usually always sell things by the dozen so you'd think they would have that.

This place is ALWAYS closed they're closing times are so shifty online it will say a specific time…read morebut then they will close and put up a sign on the door about how they closed earlier. Literally the worst!!!!!!! Do better.

How wonderful it was to be able to find a Home Goods store with everything I needed at such low…read moreprices! I honestly feel this HG has one of the BEST selections and for some reason, with the lowest prices! I expected to pay over $160 at the register but was pleasantly surprised all my items only came out to be $85!!!!! Both the interior and exterior probably need some renovation, and from reading some of these reviews, their customer service evidently needs some improvements, however, I feel like I have found my favorite HG locations. Cake stand for $7.99? Spice jar for $4.99? Appetizer dishes at $9.99/4? Their infamous giant reusable shopping bags of designs I haven't seen elsewhere for $0.99? All of these and other items are now in my back trunk. :) Today was truly a great day!

I love coming here and browsing. They have a wide variety of home decor options and selections to…read morechoose from. The prices are usually reasonable and the service department is great if you can't find what you are looking for. I would recommend stopping by if you are in the area.