I have contacted this company twice in the past few years most recently last year around November…read more2025. My house was built in 2016 with a beautiful high pitched roof and has been giving me problems pretty much from day one due to what I just discovered was improper ventilation. A nice lady answered the phone both times and took my information. Of course she always asks about insurance and my reply is yes but I'm not sure if the repairs will be covered due to the deductible. Both times she said she would have someone contact me. Well no one ever called. I just want to thank yall because I called Erie out and they did a complete inspection showing me pictures backing up their findings. I purchased a brand new fiberglass roof for 45k with a 30 year warranty. The house looks better than new and I'm saving big on my insurance and utilities and most importantly I never have to worry about calling you again. Don't quite understand your methodology about who you call back but it's obviously flawed.

Everything was 5 Star! My rep Bobby could not have been nicer and more attentive. I was inundated…read moreby roofers after the September 2025 hailstorm, and Bobby was the only one I felt comfortable reaching back out to. Bobby and Reno worked well with my insurance company, and got the new roof up promptly. The crew was in and out in one day, and they cleaned up beautifully. We have had storms since then, and I have yet to find random roofing nails in my driveway. I love my beautiful new roof!

company did outstanding work. Blake DeFatta went above and beyond! would definitely hate this…read morecompany again D. Smith

Hargrove Roofing replaced my roof, but during the project a roofing nail punctured an HVAC…read morerefrigerant line in my attic. What should have been a straightforward customer-service issue ultimately turned into a lengthy legal dispute. My primary concern was not the roof installation itself, but how the risk was communicated and how the situation was handled after the damage occurred. The sales representative reviewed the proposal and project details but did not review the Terms and Conditions with me or discuss the provision stating that roofing nails may penetrate the roof decking and enter the attic. Had that specific risk been clearly discussed, I would have asked additional questions about the location of attic utilities before work began. Hargrove made a settlement offer before filing suit and maintained that position throughout the dispute. My subsequent settlement proposals were rejected, and the matter ultimately resolved on terms very close to Hargrove's original demand. As a result, a problem that began with a damaged HVAC line developed into months of litigation, attorney fees, court costs, and settlement discussions. I paid to repair the HVAC damage and then spent almost a year dealing with a dispute that ultimately consumed far more time, stress, and money than the original problem ever should have. Looking back, I believe a reasonable compromise at the outset would have been a better outcome for everyone involved. One thing I found particularly ironic was a sign displayed in Hargrove's office that read, "COMMUNICATE, COMMUNICATE, COMMUNICATE." In my experience, that message did not match what occurred. The specific risk that roofing nails could damage attic utilities was never clearly communicated before work began, and the lack of meaningful communication contributed significantly to the dispute that followed. The case has now been formally resolved and the judgment satisfied. In my view, the central issue was never the roof itself. It was the failure to clearly communicate a known risk before work began and the inability of the parties to reach a practical resolution after the damage occurred. Prospective customers should carefully read every page of the contract, including the Terms and Conditions, and ask specific questions about the risk of damage to HVAC lines, plumbing, electrical wiring, or other utilities located near the roof decking before signing. I wish I had done so. Based on my experience, I would not use Hargrove Roofing again.

Kevin does a great job and is very professional. We have used them several times, and have not had…read moreany issues with our chimney after being serviced. It is a very messy job, and we have never had a spec of dust when he leaves. He even wears booties over his shoes when working. We plan to continue using New Buck in the future for our chimney needs. Just saw that this post has me located in Dallas, but I am in Shreveport.

Excellent customer service and extremely knowledgeable. They called the night before to confirm my…read moreappointment and 30 minutes before arriving. My technician was very thorough in his inspection and discovered several potentially dangerous issues with my fireplace and chimney. He explained each issue and what it would take to repair it correctly. I highly recommend their services and encourage everyone to have their fireplace inspected regularly. I had no idea mine was in such bad shape because it looked fine to a novice. These guys know their stuff!

Excellent customer service and quality work. They completed our job in a timely manner, left our…read morehome in great shape and made sure all work was completed to our satisfaction. ​We are very pleased we chose to use their company.

We chose Watertight Roofing based on recommendations from friends and are very glad we did. They…read moredid a first-rate job, from the initial consultation and estimate to the installation. The crew was fast, did a superb job and left our yard spotless. We had our entire roof, plus the roof of a garage apartment completely redone in one day, and it looks amazing. They paid particular attention to the details, installing new turbines, vent caps, and valleys. The owner, Robert came by during and after the installation and worked with us and the insurance company to make the process smooth and painless. Can't say enough about our satisfaction with the whole experience.

i'm very please with the work that martinez did on my roof, and it look very nice.my all my…read moreneighbors say it look very nice. the guys came early that moring and was finish with my roof before i went to work.and i like the way the shingles match my brown house. when it's time for a new roof i will be calling roofing by martinez

These guys were great. We had a new home built, and they had us setup for install right on time for…read moreour timeline. We had great communication from the start, throughout the scheduling and pricing process, and even at the job site. We were short a few small things from the measurements, and instead of them just walking off the jobsite and waiting, they called me directly and let me know what they needed to get to them asap. Large part of new install is job site cleanup, which they were one of the best subs we used. No issue with anything extra lying around or any mess of materials. Would highly recommend for new roofing.

Nathan came out and inspected my roof, gave an honest assessment and was prompt an courteous. I…read morehighly recommend this company.

Contacted alpha roofing on a Saturday and they called me back the same day scheduled a time to come…read moreout and look at my roof. The next day Grant Dunlop arrived looked at my roof and we spoke on what could be done. I advised him the insurance adjuster was coming the next day Grant went the extra mile and came back with the adjuster. Insurance stated that they wouldn't cover the damage Grant then wrote a estimate and emailed it to me. I signed the estimate via document sign a week later the repairs to my roof were complete at a very reasonable price. I gave 4 stars because the office did not let me know when the roofer were coming I had to call the office to get those times. Great job Grant Dunlop I will recommend you

I highly recommend Smart Roofing. They have an A+ rating with the Better Business Bureau and I can…read moresee why. Michael Hirsch is a great person to do business with. He is very friendly, knowledgeable, and dependable. His crew shows up and hits the ground running. I saw them doing my neighbors house when we'd had a really bad hail storm and was very impressed. They let him know I was interested and the next day he showed up to discuss the work. I felt he was very honest and had him do the job. Michael filed the claim for us and handled all the negotiations along the way. He replaced our 20 year roof with a 50 year roof. They did a great job and all I had to do was endorse the check-- didn't even have to go to the bank. About all they didn't do is cook supper for us . I'm keeping his business card and recommend Smart Roofing to everyone I know.

When you try to get an inspection but receive no updates from the inspector you spoke with until…read moreyou reach back out a number of times... One follow up contact with an apology for not getting around to the inspection. Fine. Well... How about another update after that? Are you going to DO the inspection or not??? Seems it's a NO. It also seems the business doesn't really need or WANT our business. Forced to go with someone else. That's frustrating when you try to support local. I emailed, I called... Why is there a request for service/response from your company via a website when no one responds back??? Bad business practice to just ignore a potential customer for no reason. ... Been over 2 weeks now and still NOTHING.

We had a great experience using Bayou State for our new roof. They responded quickly and explained…read morethe process from start to finish. The roofing crew did excellent work and cleaned up exceptionally well. They valued our time and worked around our schedule. Would definitely recommend Bayou State.