What a great place to stay near O'hare airport!!!…read more We had a super early morning flight out of O'hare so we stayed here the night before. We took the blue line to Rosemont and walked here (not a great walk, but doable). The hotel was perfect. They people working here were so kind and friendly and helpful. The staff is really what makes this place so great! They are really above and beyond! There's plenty to eat near the hotel, easy walking distance. The indoor pool is a decent size and was an ok temperature. Rooms were clean and comfortable with comfortable beds. Free breakfast in the morning was good. The airport shuttle was super easy! We will absolutely return next time we have an early morning flight!

The stay went well until check out...don't know who pissed in the overnight managers Cheerios but…read moreshe was completely unprofessional and rude. Definitely not reflective of, supposedly, Hiltons standards.

I recently stayed at the The Rose Hotel Chicago O'Hare while attending a business meeting, and I…read morewas genuinely impressed from start to finish. Dining: We dined at Thorn Restaurant & Lounge, located in the hotel lobby, and everything was exceptional. The food was absolutely delicious, the service was impeccable, and the cocktail menu did not disappoint. I highly recommend the Not So Old Fashioned -- definitely order it smoked! During our business meeting, we ordered breakfast, and I was blown away by the portion sizes. That breakfast burrito with the oven-roasted potatoes could honestly keep you full all day! Accommodations: The rooms are stunning. The décor throughout the property is modern, stylish, and thoughtfully designed. My bed was incredibly comfortable, and the large shower provided the perfect way to unwind after a long day. I also appreciated the charming old-school Frigidaire in the room -- such a fun touch! Service: From the front desk staff to the restaurant team, everyone was warm, friendly, and accommodating. The hotel even checked in with me via text throughout my stay, and when I requested extra pillows, they arrived promptly. This was my first time staying at this property, but it definitely won't be my last. I'm already looking forward to my next visit! #YelpEliteSquad

I had a terrific one-night stay due to my flight cancellation. The hotel is very well-maintained…read moreand clean. It's very close to the airport. The room service was excellent. They have a pretty good menu. I enjoyed the Faroe Island Salmon, those amazing house-battered wings, and the raspberry cheesecake. I'd definitely stay here again. This was the only hotel that was not booked and where I was able to obtain an immediate reservation overnight.

I had a small issue with my room and Brandon in Maintenance went above and beyond to resolve my…read moreissue with genuine kindness and care! He turned a stressful situation into a positive experience, and I'm truly grateful for his outstanding service. The food is lovely at the restaurant downstairs. And overall I had an amazing experience. I will definitely be back!

I recently stayed at the Embassy Suites for a convention. Ammodations were great. Room service did…read morea good job of tidying the room for us even though we are a bit messy. They brought up towels on a regular basis. They had a breakfast buffet in the mmorning filled weith eggs, bacon, sausage, fruit, cereals, decent baked goods, nothing to scream about but the food was decent. The evening rreception was a wonderful treat. its not a meal but snacks such as vegetabloes, cheese, snack mix, chips and salsa and great area on the second floor to socialize with others. Offered wine during the evening reception.Of course, they had someone upsale you on their hilton rewards and packages but the staff was courtesous and friendly. Public areas clean. I would deifnitely stay at an embassy suite if I had to. They had a bus sbhuttle to ansd from the airport, 10-15 minute ride from the airport. I was staying with two other friendsd. Each of us had a bed in a two bed suite and I took the couchb in the living roomThey had an extra set of sheets kin the closet for me. I wished they had black out curtains for the front doors of the cuite as the light frommthe lobby shined through the door 24 hours and it made it hard to sleep. I would highly recommend anyone in the CHicago area to come stay at this hotel. There are pools which other found to be cold. Yjere is even a restaurant on rhe first floor, which made imt easy to grab a bite when the rain cloud made it hard to go out to eat

Came to Chicago O'Hare for a conference. A quick 10 min Uber from O'Hare which was nice, dropped…read moreoff and entered on the ground floor. It's not super obvious but you go up the escalators/stairs to check in on the second floor. Check in went fairly quickly and there's water in the check in area. Assigned a room on the 10th floor and glass elevators moved quickly. Hotel rooms all face inside; similar to a Embassy Suites. The room was clean and spacious but the toilet has a foot flush pedal which was a little weird. Hotel is also undergoing some renovations so perhaps it will be different in the upcoming year. This was a nice conference venue but not too much else. It's pretty far from downtown (1+ hour in traffic, 25 min without). There isn't a ton of casual seating space like I've seen in other Hyatts but there is some general spaces and coffee shop market with tables. Didn't spend much time in the bar area but it's pretty central and seemed like it was pretty active there every night.

I stayed at this hotel for five nights while attending school, and unfortunately, my experience was…read moredisappointing. During my stay, the building experienced a water outage that lasted an entire day. This meant there was no running water in my room, making it impossible to shower, use the restroom normally, or prepare for class. At the time, I was also dealing with personal health needs that made the lack of running water especially difficult from a basic hygiene standpoint. Not having access to water during that situation was extremely stressful and uncomfortable, particularly while trying to stay focused on my academic responsibilities. I had to reach out to management to address the issue and request a room change. While they did move me to another room, the situation was not handled proactively, and no assistance with moving my belongings was offered until I asked. In a hospitality setting, I expected more support during a disruption like this. After my stay, Candace from the hotel reached out and added 8,000 World of Hyatt points to my account, which I do appreciate. However, I replied to provide additional context on how significantly the outage impacted my stay and never received a response to my final email, sent on February 13, 2026. The lack of follow-up communication after that point was disappointing, and it adds to my experience with this company. I've had positive experiences with Hyatt properties in the past, which is why this stay stood out negatively. I hope the hotel improves both guest support during unexpected issues and communication afterward when guests raise concerns.

most accommodating staff super friendly and clean! but PLEASE!!!!! get new washers and dryers for…read moreguest use!

I went in a couple days to use the bathroom and charge my phone. So while I was doing that I went…read moreto tour some of the hotel. When I went on the second floor one of the employees approached me and asked me if I needed help & asked if there was a rooftop and he said no. So he told me to go to the first floor and he will follow me. So I told him I didn't feel comfortable for him following me. So I went to to the lobby and I asked for a manager. I told him what happened. Then my things were at the front desk. So the manager was trying to apologize and I told him that didn't work. They knew exactly what they were doing! Also, they called the P.D. which wasn't called for. Now I see why they have poor ratings.

This is the perfect option when flying out of ORD in the morning. The rooms are as expected. In the…read moreking only rooms, there is enough decent furniture. I drop the rental car off at the airport and take their free shuttle to the hotel. Relax. Have dinner at Gibson's and a shuttle to the airport in the morning. Gibson's is a top steakhouse that has always cooked things perfectly and had professional service. I can't think of a better way to handle a 7am flight out of the city.

The TV sound cuts out every 15 seconds. I have told the hotel in surveys many times. Apparently…read morethey don't care

Location is the obvious selling point -- you can't beat being steps from the terminal, and for an…read moreovernight connection or early flight it does the job. Pro tip: skip the front desk and use mobile check-in. The lobby is cramped and almost always chaotic. Room service was a genuine bright spot -- fast delivery and the food actually arrived hot, which is rarer than it should be. The downsides are hard to ignore though. Hallways and furniture are worn, and the whole hotel is so dim it borders on depressing. The low lighting probably isn't accidental -- it does a decent job masking the condition of things -- but it doesn't make for a comfortable stay. Functional for what it is, but in need of a real refresh.

I came in late in the evening and left early in the morning. Location is excellent for a longer…read moretransit passenger like myself. Connected to the terminal 2, I think the walk was about 12 minutes. I didn't eat nor used any of their facilities. They have a gym, good place to stretch your legs after a long flight. Bed was comfortable and decent shower. It was a bit pricy for what it was but I guess I am paying for a prime location for travelers.

Chicago has always been known for their spacious suites and Renaissance Chicago O'hare Suites did…read morenot disappoint. The lodging was more than adequate with complimentary hotel shuttle every half hour, 5 options to snack or eat at, an indoor pool, a covered outdoor overhang to stay dry while waiting for airport transport, clean spacious rooms and a TV greeting me by name. Although this was an unexpected stay due to an inconvenient delay requiring overnight accommodations in Chicago...we appreciated how easily we were able to use the voucher our airline sent us and that the hotel staff were expecting us. Overall we were pleased with this well run organization. Thankful, because a free hotel stay will trump a horrible night in the airport any day. This is a popular hotel for airport staff and guests. Plan ahead to make sure there is room for you on the shuttle. We didn't have enough space and some people were left waiting. Travel is stressful enough, do yourself a favor and arrive 15 minutes before stated departure time.

Welcoming, cozy hotel with huge selection of meeting spaces. Conveniently located near O'Hare…read moreairport and Rosemont Outlet Mall.

Lovely hotel. Nice service. Decent food. Few good restaurants within walking distance. Good shuttle…read morefrom the airport (that you can track online). The airport noise is somewhat to be expected due to the proximity. However they really need to improve the insulation in the conference rooms. In Warhol, it's so loud with the emergency door that you can hear all the street noise and the airport noise to the extent it's hard to hear speakers even with a microphone. And in other conference rooms, you can hear the airplane noise so loudly. Investing in better insulation in those areas would improve the conference experience. And I would recommend offering ear plugs as a guest amenity just for good measure. Otherwise honestly a good experience.

If only I could've stayed longer at this hotel! We ended up here because there was a storm in…read moreChicago and our flight couldn't land and we just needed a place to sleep for a few hours from about 3 AM to 8 AM. What a gorgeous place! I loved our suite, I took a bath. My boyfriend got up before me in the morning and closed the door between our room and our little couch with another bathroom area --nice! We had breakfast downstairs and the hostess was so amazing! So friendly! when we checked in without our luggage, the gentleman gave us free toothbrushes and toothpaste. Nice! I will definitely like to come back when I have more time to enjoy all the amenities.

Spacious room clean had microwave and fridge. It was nice to have a restaurant within the hotel…read more Everyone was friendly. Plenty of towels and living room area. It was easy to go from airport to hotel and back. Shuttle was less them 5 minute wait. and pricing was reasonable. Thank you to the wonderful ataff

absolutely awful.... from arrival at the airport we waited over an hour for the shuttle. called 3…read moretimes the lady said it leaves every half hour. I asked if we had to call or sign up for the shuttle she said "NO". We'll the 2 dudes decided otherwise. We finally arrived at the hotel. The gentleman behind the desk was on the phone. when he hung up the phone he sent to the first person in line to check in. "Kill me now". finally at 11 pm we were able to check in. Our room smelled like old dirty carpet! the next morning we go down to the desk to check out and go to the airport they say we can't go because we didn't sign up... they wanted to first leave at 4 am when our flight boards at 4:20... anyone who has ever been to an airport knows that's not going to work... extremely awful stay as far away as you can pay a couple extra dollars to stay at a nicer place!!! if I could give negative stars I would!!!