Spineless and illegal billing practices. They upcode and overbill your insurance company while…read moreyou're not looking. Report them to the Oregon DOJ.

New patient who drove 45 min for appt only to not be able to find the door. Suite 130 had a sign to…read morego west entrance and walked all around for it to not be there. Called, sat on hold and someone so nicely came to find me only for me to walk around the whole building again in the rain to be told I missed my appt only being 10 min late. Site couldn't do anything for me basically and didn't care to try and make it better.

They supplied durable medical equipment, it broke after 3 weeks, and they refused to provide a…read morereplacement. I would have to set a new appointment and pay for a new one. I retract my previous recommendation to only use if you're desperate. Avoid at all costs.

Worse customer service ever…read more I had an appointment at 10:30 for over a month, on my way to the clinic from the other side of town I received a notification that my appointment was canceled when I was just arriving early to my appointment. The person in reception told me I was wrong and there was nothing she could do. My appointment was setup by her initially and she said 10:30 and I wrote it down in front of her 6 weeks before. Worse customer service. Won't return here. I was no more than 15 minutes late if it was at 9:30. I drove over an hour and I explained this to the receptionist. Nothing matters to this person. What a lack of empathy and willingness to serve the community. I would suggest this person finds a better more suitable job. And by the way my appointment was at 10:30

I had never heard of express care until my obgyn team recommended them after I had gotten muffled…read morehearing in one ear. Express care is less expensive than an urgent care and was just a copay on my insurance. I was told that they deal with less urgent matters and are comprised primarily of physician assistants and nurse practitioners as opposed to doctors. They do not have a lab and do not do UTI testing here (you must go to a stand alone clinic- not an express care inside a Walgreens). I believe my PA's name was Kyle. He and the medical assistant were so friendly and nice! They were able to flush my ear out and I was able to finally hear again! The only downside to the clinic is that it is a little small, so small that you might miss it. It is located to the right of the pharmacy. There is a tiny waiting area of about 4-5 chairs outside two exam rooms. I was just glad there is an alternative to urgent care where you have to sit in a waiting area full of sick people. Here you can schedule your exam ahead of time online and get in and out a lot quicker!

Our daughter was having UTI symptoms so we got online and scheduled a 7:40PM appt. yesterday. My…read morehusband and daughter arrived at the clinic at 7:30. Patients and providers were going in and out of the two rooms, but no one acknowledged my family. At 7:50, and still without being greeted, my husband checked with the pharmacy and was told they are not affiliated with the clinic, but that someone should see them shortly. A little after 8PM my husband finally was able to talk to the provider who told him that their appt. system was down, and now that it was after 8PM they were closed and we'd need to reschedule her appt. What? Even if the system was down, it was obvious that they'd been sitting in the waiting area for over 30 mins. Disappointed and frustrated.

I owe so much gratitude and appreciation to the team at NW Integrative Medicine. This clinic is the…read morefirst place I have ever felt FULLY SEEN in the medical world. Not only will they work with you on general issues, they are so thoughtful, patient and kind that they'll take the time to get to the bottom of specific issues, too. Doctor Pickworth is the best doctor I've ever had the privilege of seeing. She is authentically compassionate, understanding and takes time to help you fully understand, think through solutions, and truly work with you, where you're at. I was able to address an issue under her care almost immediately after having worked (and failed) for years under the care of another doctor. So grateful that I found this clinic. All of the staff are so wonderful and cheery, and like I said, Pickworth is the best. Seriously, haven't ever thought I could be excited about doctor's appointments, but here we are. Thank you to the team at NW Integrative. Y'all ROCK.

Dr. Meaghan is just incredible and I can't say enough about her! I would highly recommend her (and…read moreI constantly refer people to her). She is amazing with chronic health conditions that have left other doctors puzzled. She is kind, emphatic and very knowledgeable. She takes her time to explain everything and works with me. She doesn't discount my fears, doesn't talk down to me, and truly cares. And her body work is pure magic! I am so grateful that I found her!

Jennifer is not a good provider. She does not provide good patient care when addressing issues…read morebeyond a general exam. She provides advice that you would get at a natural medical office. Save your time and money, go elsewhere.

This place is super chill. I love it for that. It's easy to get an appointment. I've had good luck…read morewith the NP I see--she listens and takes you seriously. They are never pushy, get your consent for any labs ordered, and don't go crazy and order things that aren't unnecessary. My pocketbook likes them. And it feels like a judgment-free zone. The MA's in the past have been great, but not too keen on the gal who took me in today. Nowhere is perfect but this place is comfortable enough.

I have gone here for so many different things. I've seen Dr. Dewitt for food sensitivity testing,…read moreDr Leslie for my PCP, Dr Seth for ultrasounds when I was pregnant and other issues, my daughter has seen Dr Seth for ultrasound, my husband uses Dr Seth for his PCP. Great providers who really care, are extremely knowledgeable and holistically focused which are in alignment with my views. Dr Dewitt also does tongue tie releases and I've seen great results with the babies she works on. They really go above and beyond. Love that they have virtual or in person appointments and love that it doesn't feel like a hospital setting at all, it's very cozy and warm

I had an incredible experience working with everyone at Canyon Medical. I met with Leslie and Karen…read moreand can't say enough good things about them both! I felt heard and supported throughout my entire pregnancy. Karen talked me through my concerns of having a big baby and going over my due date. She gave me tips to get my baby in a good position for delivery, and I feel they really helped as my labor was only 3.5 hours total from start to finish. I felt so calm once I got to the birth center and had Karen and 2 of her assistants help me have the birth of my dreams. I especially loved the time shortly after my baby was born where we were left alone in the room and able to bond with our new baby without being constantly interrupted. The birthing suite was so homey and we have had no problems with billing whatsoever. (They actually over estimated my cost with insurance and I got a partial refund!) Canyon was the perfect place for us.

They were very compassionate and understanding. I appreciated them setting me up with the right…read morereferral's and appointments post visit.

TERRIBLE experience; I was 5 min late to my appointment to get a tetanus shot and they wouldn't see…read moreme. Go anywhere else.

Horrible billing practices. STAY AWAY…read more Dropped in for urgent care for my son in November and was told they are out of network with UHC. Wasn't a concern as we have OON Urgent care coverage via our employer (which I showed to the person checking me in) so we proceeded. What they aren't transparent about is that they don't bill for Urgent Care, they bill it as an office visit. Why didn't the front desk mention they weren't an urgent care clinic?! When you call billing they stone wall you saying they aren't urgent care, they are primary care. No one believes Zoom Care is primary care, it is not how they brand themselves either. Never mind the PDF billing receipts says "Zoom Care Urgent Care" at the top. If you ask to speak to a supervisor, they aren't able to take calls. If you ask to have someone call you, they don't make calls. If you ask how billing issues are typically disputed, they say you call them (i.e. they will stonewall you). Mejla, my billing rep, was ROUGH on the call - very dismissive, interrupted, and was giving an attitude once I expressed the slightest frustration with the situation. Girl, go work for an ethical company, I'm sure you will be happier. Further, the consumer scheduling experience via the website doesn't indicate it's not urgent care, nor does it indicate their billing practices. In an urgent situation you are supposed to schedule and then navigate to another part of their website to read their billing practices.

This location is always my go-to for last minute emergency issues. They are always so pleasant, the…read moredoctor are always so kind and considerate, and the nursing staff are always so helpful. I always feel seen and heard visiting this location. I never feel rushed and if anything I feel comfortable and at ease. I've gone in from everything from a cold, to cuts, to all allergic reactions and they're always so quick to help. It's great as well because they have an in-house pharmacy for some prescriptions so it's nice not having to travel to an additional pharmacy to pick things up if you do get prescribed something. I've also done a CT here as well when I was experiencing vertigo and it was the most seamless experience.