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    JSE Labs

    3.9 (7 reviews)
    Closed • 8:00 am - 4:00 pm

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    Quest Diagnostics - Hours of being open vs their closed sign at 8:30 am!

    Quest Diagnostics

    2.5(18 reviews)
    0.5 mi•Southeast Portland

    I was nervous about visiting this location because of bad experiences I had with Quest 15 years ago…read morewhen I lived on the east coast. But all my concerns were unfounded, because I had a great experience. Due to omicron, they are not taking walk-ins -- it's all appointment-only now. I was able to easily book an appointment online, but for some reason the website said my insurance number was invalid even though I entered it multiple times. I was also able to get updates and reminders via text which was helpful. Before the appointment, I got a text with a link to a Covid pre-screening question. Basically I had to go to a website and verify that I didn't have any Covid symptoms. If you do have symptoms you need to check with your doctor about coming in or reschedule. Quest is located at the back of Safeway next to the pharmacy. To get there, walk through aisle 10. Once there I went to a webpage (sent via text) to verify that I was in the store. You can wait anywhere nearby (including your car), you don't actually have to be in the clinic. When they were ready, I got a text. I actually got to go in 5 minutes early so I didn't have to deal with the long wait times of past Quest visits. The phlebotomist was able to find my information quickly. She was kind and had a good sense of humor. The blood draw was quick and relatively painless. The only reason I'm not giving five stars is because of Quest's billing. In an attempt to expedite things, they try to get you to pay up front. The phlebotomist said that Quest didn't think my insurance covered the visit, even though I have Aetna which I know covers Quest visits. In fact my naturopath sent me there specifically because they do take Aetna. I was given the option to bill Aetna which I did, but I'm not sure what's going on here. Also, when I've been billed for past lab work with Quest last year it was done through a third party service and it was hard to get ahold of Quest to verify that this service really was collecting money for Quest and not orchestrating a phishing attack, Overall, it was a great visit. Great job, Quest. Keep it up!

    I drove 30 minutes with my baby and arrived at 8:30 and I walked in and there was a handmade sign…read moresaying closed until 9:30! WTH! Don't have stated hours of being open and then close after an hour of being there! Most likely not an emergency, I've just read other reviews stating similar situations. I work in healthcare and this is unacceptable.

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    Labcorp

    Labcorp

    1.0(4 reviews)
    0.1 mi•Southeast Portland

    I've been using Providence labs for blood draws for a long time. I've gone to Providence Gateway…read moresince 2003. One thing I could always say is that the phlebotomists were very good. That has changed. I can only speak for myself, but that was a bad experience. For one thing, when I go to a hospital or any medical place, I expect for them to not gossip about other patient. Today, I heard them talking about a 17 year-old. They were being sarcastic and saying how they really didn't want to ask someone that age about her cycle. You shouldn't even be talking about patients. We were the only ones in there. Then, this harsh voice called me back. I only wanted to get a thyroid test. I told her I was going to opt out of the other two tests that she mentioned, and she told me that the doctor would have to recall in everything then. I said, I was told that I could refuse, but I didn't want to take. She said that if she did that, it would erase everything from the system. That's what I said, that's what I want. Usually, phlebotomists are really nice. They're kind, because they know people are often stressed. I mentioned that I have been dehydrated, but not a word from her. She was a fairly good draw, though, because I actually don't have a bruise. So that is my one compliment, which is a big one. I'm an easy draw, but I have had a couple people messed it up. I'm not talking about in this lab, but in labs in general. Personally, I'm going to Adventist help from now on. I don't need this.

    Since they started at the hospital service has gone downhill. I have experienced them not showing…read moreup when they should have been open, inexperienced lab techs, 2hour long wait times even when I mentioned that I had been there before people that they were getting back before me and STAT orders that currently have still not been sent to my doctor-5 hrs later. I am a heart, kidney and diabetes patient whose dr ordered these stat! Sadly because the hospital chose Labcorp I now have NO choice but to use them. Just know not to expect a lot from labcorp when you go and take 2 hrs out of your day!

    JSE Labs - laboratorytesting - Updated September 2026

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