This funeral home is extremely unprofessional. I paid for a stone to be specially made , I received…read moreno communication from them when it was completed. They originally told me a few weeks once the received payment in full from me . I was informed it may take 1-3 months because the photo to be applied takes time . This was all on February 24 ,2023 I return on 05/06/2023 to find the stone completed but as a standard cover . The photo of my love one is not on it as well as no one available to offer an explanation on the matter . I have all the text conversation between someone from there group and myself. I want a full refund the anniversary of my love one passed and the upcoming birthday is next month with family flying in after a year to pay respects and the stone is not to what our family paid for nor expected

Don't trust these people. I payed for a stone in July 2020 and still haven't received it or even an…read moreestimated finishing time. I have hounded them for an ETA for over 3 months. I was told it would be completed in three months and it took GIGI 5 months just to send me a printed sketch which had my mothers name spelled wrong. Which I corrected over 3 times, clearly nobody can read at this place. She told me this pathetic paper would be sent to me two weeks after my payment...5 MONTHS FOR SOMETHING DONE INCORRECT and the stone wasn't even started, I had to approve this paper first. I have called and texted her non stop. I have no problem taking them to court for breach of contract and fraud since a 3 month job has taken almost a year and I still haven't received a response on an ETA for this stone. I will trash this name until I get answers for my mother to rest. If your family member passed and you and your grieving family want a smooth process stay as FAR AWAY FROM HERE AS POSSIBLE.

It's sad to say as my mother was brought to this funeral home, her final wishes was not honored. I…read moreunderstand that Helena, thought she was honoring the wishes of my mother saying that she was going to have a meeting with the entire family, which she failed to do so by not including me in the decisions for my mother. I told her the funeral colors are pink, white and gold, and she said the casket flowers would be just that and it wasn't. Which is a lie to me. It is such a GREAT disappointment when having conversations with her saying that she honoring the wishes of the family and asking me questions about certain things, for a week, and still choose to do something completely different from a aunt who have already burried her mother and a younger sister who doesn't have any money. She is not event the oldest sibling. This was our opportunity to bury our mother and honor her wishes in the best way we can and I feel like I was robbed of trying to do so. I understand that she may be a busy woman, but the importance of putting a service together is to have that conversation with all parties of the family involved to come to a final decision. The result of that, my name is incorrect in the Obituary, my mother did not have a husband and a husband is listed. The hair my mother was styled in was dry and flaky, the press on nails were done but her hands still was ashy. She was supposed to be in a white dress, but she was in a COPPER/GOLD dress...ugh...And a few other things.This Obituary is the last piece of paper that friends and family have to remember my mothers life and the information is incorrect. I'll be forever scared by the horrors of how things was handled with our mom. I pray that this can be a lesson for her with future families to do better!

My family just used this company in our time of sorrow. They were not professional at all!!! Never…read moreAgain

My father passed away and my wife and I researched all of the mortuaries in the area. St Forts came…read moreup as highly rated, and we are so happy we picked them to handle my father's cremation, memorial service, and reception. Trenise helped us in the weeks leading up to the memorial to ensure everything was planned and went smoothly. We arrived the morning of the memorial and David helped us bring in everything we needed for the reception. The staff was all courteous, helpful, and comforting. I am so grateful for their help in this difficult time.

This location is unassuming when you arrive in the small parking lot. Upon entering you go down a…read moresmall corridor and are greeted in to a large, beautiful, grandiose vestibule/gathering area. It is tastefully decorated. It has a high ceiling. There are several large, comfortable couches and chairs for seatings. There is a small station for coffee. The restrooms are off to the left, down a small hallway. There are two large doors that open to the chapel. There is plenty of cushioned wooden pew seating. A large window facing the front of the room has beautiful lighting. It also includes a small water fountain of sorts. There is a medium sized room next tk the chapel for a medium sized gathering. The staff is courteous and professional.

I have never experienced such cold, unprofessional and unsupportive staff/ funeral home…read moreestablishment ever!!! We recently hired them for one of our beloved family member, and the experience was horrible in every way!!!

I am deeply grateful to Gregg L Mason entire staff for the compassion, care, and professionalism…read moreshown during one of the most painful times of our lives. Mr. Mario and the entire staff handled my daughter's funeral with such dignity, respect, and love. Every detail was thoughtfully taken care of, allowing our family the space to grieve and honor her life. We will never forget the kindness they showed us.

Will be doing my 3rd funeral here. It's a good price and it's straight and to the point.read more

Never again will I allow my family to spend money or subject themselves to bad business practices…read morefrom this company. What an embarrassment that my uncle's burial paperwork was not completed nor paid to the cemetery. We had the church service nearby, hundreds made a procession through the rain to the cemetery, and to be turned back around because they didn't have a plot nor tomb ready for us. The cemetery didn't get paid by the funeral home and they wanted their money. We took everyone back to their office and had a VERY unprofessional conversation with the manager and owner(s). They expected us to pay again because someone in their office didn't document payment properly and didn't reserve a spot for my uncles body. Shouldn't someone have called or at least tell us at the church? It was pouring down rain and we had my parents along with many other elderly family members dangerously wading through water in their parking lot. Some had been sitting for hours and needed to use the restrooms and I ordered refreshments to hold us over (additional unexpected expenses). My father was the last living sibling of my uncle and all we wanted was to give my uncle a good farewell. Hours later we were able to get things worked out but it was not a pretty scene. I've complained with the BBB and governing bodies, however, people need to know what kind of business practices they're up against. There are many other classy and decent funeral homes in the area such St. Forts Funeral Home.

I highly recommend Sunshine Cremation Services. We are far away from Florida, but in our time of…read moreneed and not knowing what to expect, Lily had a calming effect on me and with straightforward common sense took care of all necessary arrangements. She is a kind and compassionate woman, and very professional. Lily treated me with respect and kindness and did her job in a dignified way. I can't thank her enough. I also found that it was affordable. They will not take advantage of a sorrowful situation and will choose the best options for you. Everything was taken care of in a timely manner. I also thank Bailey for her assistance; she is a kind and compassionate woman and very concerned to give her assistance.

I have to say that sunshine did such a great job to help myself and my husband when his mother…read morepassed away at 3:00 am on memorial Day. They took care of everything and was extremely helpful. Nobody ever wants to be in this situation but this business is exactly what you're looking for. I would highly recommend Sunshine cremation if you could make any arrangements in advance or even if you needed last minute like we did.

I Want To Thank Pastor Ernest Jean, The Emmanuel Funeral Home And Staff For Their Services. They…read moreWere Professional In Every Aspect And Compassionate Until The Very End. Pastor Ernest Jean Handled My Husband Wilbins Frederick's Viewing And Church Services, And When I Say He Did An Exceptional Job, I Truly Mean It. From The Escort Service, To The Billboard, To The Doves Release, To The Horse And Carriage, Everything Was Beautifully Done. Thank You Again Pastor Ernest Jean For Making This Process As Smooth As Possible For The Frederick Family. I Know It Was Not Easy Due To The Many Challenges Along The Way, But You And Your Staff Made Everything Come Together, And We Are Forever Grateful. I Pray That God Continues To Lead And Bless You As You Continue Helping And Serving The Community.

Never again will I allow my family to spend money or subject themselves to bad business practices…read morefrom this company. What an embarrassment that my uncle's burial paperwork was not completed nor paid to the cemetery. We had the church service nearby, hundreds made a procession through the rain to the cemetery, and to be turned back around because they didn't have a plot nor tomb ready for us. The cemetery didn't get paid by the funeral home and they wanted their money. We took everyone back to their office and had a VERY unprofessional conversation with the manager and owner(s). They expected us to pay again because someone in their office didn't document payment properly and didn't reserve a spot for my uncles body. Shouldn't someone have called or at least tell us at the church? It was pouring down rain and we had my parents along with many other elderly family members dangerously wading through water in their parking lot. Some had been sitting for hours and needed to use the restrooms and I ordered refreshments to hold us over (additional unexpected expenses). My father was the last living sibling of my uncle and all we wanted was to give my uncle a good farewell. Hours later we were able to get things worked out but it was not a pretty scene. I've complained with the BBB and governing bodies, however, people need to know what kind of business practices they're up against. There are many other classy and decent funeral homes in the area such St. Forts Funeral Home.