Mary Hill is the best Travel Agent we have ever had the pleasure to use…read more She has taken care of our family for over 15 years. We have never had a problem. She is knowledgeable and willing to go out of her way to make sure all our vacations were really great. Can't recommend her enough. ps I don't understand the folks who have posted less favorable reviews. Give her a try. She's professional and has become a friend also.

CMT has taken care of all my travel needs for over 15 years now. I'm constantly amazed by how…read moreoh-so friendly and helpful all of the staff is, the screamin' deals they find me and the fantabulous destinations they've sent me to. I HIGHLY recommend Paula as an agent, whether you're taking a quick jaunt to San Diego, carousing in Napa for a long weekend or planning a cruise around Antarctica. She has also planned some amazing larger group trips for me to the UK, Kenya and Tanzania, and Egypt and Jordan that I know would have been an utter disaster had I attempted to plan myself. Her understanding of my scorching case of wanderlust has provided me with years of global enjoyment. She's my travel hero!

They have moved their office closer towards Downtown. Jennifer was amazing and set me up for…read moreinteresting places to explore in the surrounding area. I definitely recommend stopping by to get the vast amount of brochures available.

Having been born and raised in the area, it really wasn't necessary for us to stop here but it was…read morea nice rest stop to determine what we were going to do for the remainder of the day in Monterey. The lake nearby is called Lake El Estero, and is surrounded by El Estero Park. Located within the park is the famous Dennis the Menace park. El Estero Boating is located on the shore of the lake opposite Dennis the Menace Park and is where you can rent a paddle boat. What's nice is from the visitors center you can see both the paddle boat area and the Dennis the Menace Park so you can easily map out, and plan your day. With so much to see and do in Monterey I can see why at times it could be overwhelming to a person visiting the area. So this place is designed for a visitor who just doesn't know where to start. We did not go inside the building but I enjoyed the scenery behind the building. The Monterey County Visitors Bureau provides you with all the information you need about visiting the Monterey Peninsula. They have information on individual attractions, hotels, and restaurants. I heard they sometimes have coupons available too. The staff is there to provide guidance and give directions to locations throughout Monterey County. They are open daily from 10:00 am to 4:00 pm. They are closed on major Holidays such as Thanksgiving, December 25, January 1 and Easter Sunday. I can see how a family can easily spend a pleasant day at the park surrounding Lake El Estero. There were plenty of geese, seagulls, and ducks swimming around in harmony. We were only there a short while but there is a walking path that goes entirely around the lake. Along the walking path there is a unique exercise course with equipment and instructions. Plenty of benches and grass to have a little picnic. Just be aware that the birds can be a bit aggressive and I believe you are not permitted to feed them by law. There is a dog park and I believe there is also a skate park for skateboarders. Dennis the Menace park has always been a favorite with the kids with their one-of-a-kind fun playground equipment. Admission is free however the paddle boating rentals do have a fee. The last time I checked you can rent a paddle boat for a half an hour or an hour. In conclusion, if you are a visitor of the Monterey Peninsula, and are not sure where to go, this is the perfect place for you!

Joe is such a great agent. He cares for his customers and goes above and beyond to help make sure…read moreyour trip is the best! Thanks Joe, I'll be back.

Pacific Grove Travel is a hidden gem that you MUST frequent before planning for your next vacation…read more Specializing in luxury cruise experiences, they will ensure you are sailing the high seas in comfort while drinking mimosas on the balcony of your private suite. The owner of Pacific Grove Travel, Joe, is a Pacific Grove local who has decades worth of travel experience. I can personally attest to his keen eye for detail, understanding of new and emerging COVID-19 safety policies, and determination to ensure that you have the best travel experience possible. From the moment you step outside of your home to the day you return from your trip; Joe and his team will ensure you are well taken care of. Whether you want to take a week-long cruise to Alaska, float down the Nile River, travel through Europe, or take a 6-month tour around the world, Pacific Grove Travel can make your dreams a reality. I highly recommend frequenting this locally owned and locally run business if you want to have an experience of a lifetime! Don't wait! Say hello to Joe and his team today!

Love them , but had some issues with the credit I was suppose to have in both my cabins. I called…read moreand it took 3 days into the cruise to finally get my on board credit. I also asked for an extended balcony and when we arrived it was not an extended balcony and when I called they said I never requested an extended balcony. I may be wrong, but I was disappointed BUT just booked 2 more cruises with them, so they are worth it. Just go over all the important details and have them in writing, and carry them with you!

From the owner: We specialize in finding the right person for the right ship. We are a top account with the cruise…read morelines and get great discounts and upgrades. We have been doing cruises for 22 years and know the destinations very well. We love to tell you which beach to go to or which scuba or snorkel company is deserving of your time and money. We love to send you wine or champagne to your cabin. If you do not drink alcohol we will send you something else. Ask me about The Oasis of the Seas, the biggest cruise ship in the world, I will sail on her on November 22, 2009 on a travel agent preview cruise.

Amazing Perfect Travel Agent/Host for gamblers. No one's better than Gamblers Express!read more

BEST EXPERIENCE EVER! Went to Harrah's / North Kansas City Dec 8th 2017. David and Rocio took…read moreexceptional care of every detail of my trip and treated me like a VIP......... All my "fun" trips with be with the Collins team

Everything went splendidly. Dan was super; he successfully completed the Byzantine Swissair web…read morepage arranged an excellent business class, particularly because I'm 7@ and not 17. Now he's trying to find a great hotel with free breakfast. Top drawer service.

Very professional and personal service. Cost is $100/person, but worth every penny. Helped plan…read moreour trip to France and Switzerland. Had great suggestions and arranged for all travel, transfers, hotels, etc. No worries. All taken care of.

I had the unfortunate experience of visiting the Lake El Estero Visitors…read moreCenter on 11/19 and the visitor center staff member named Pam was extremely rude, condescending, and ill-tempered.

Whenever we head to Monterey we always come to the visitor center first to grab coupons and go to…read morethe restroom before we explore the city. Today, Michael who helped us was so thoughtful he saw my kids and ink stamped a post it and gave it to them, they carried it around like they won a prize. I also took a survey and received a gift of postcards. The staff here has always been welcoming and informative when I come in.