Our primary care doctor for years. Highly recommend her. Great professionalism, warmth, quick…read moreresponse, attentiveness. Extremely pleased with her care. Bill Trinkle----

EDIT: they told me to contact patient services.... I have, but they have done nothing. The number…read morethey shared is just a swtich board. Complete BS. They don't care at all. She is a fine person, but I am so disappointed in her failure to refer me to an adequate specialist. I have suffered with endocrine related issues for years that have wreaked havoc on my life in so many ways. Two years ago I begged for her to write me a referral to endocrinology, and I even had a letter from a separate medical doctor who was advocating on my behalf. She said that endocrinology couldn't help me and I was devestated. Well, now it's two years later and I have gotten a lot worse. I have new symptoms too, which drove me back to the doctor (a different PCP - not Dr Freeman) who actually ran some tests on me and found some issues related to my thyroid and sent me an urgent referral to endocrinology. I'm hoping I can get my issues sorted out soon, but I've already lost so much. I've continued to deteriorate, which has cost me -- financially, physically, and emotionally. It has damaged my reputation at work and my relationships with friends - I'm now seen as the flakey person who is unreliable because of my health. I've spent so much money on treatments that haven't worked, and have tried over the counter supplements, out-of-network doctors, ANYTHING to try to get relief, to no avail. I've also had to take so many days off work that it has maxed out my PTO, so I have to go without pay if I need to take anytime off for additional sickness or appointments. And I am still sick -- suffering different symptoms every day, and waking up in the middle of the night because of them. I've had a lot of dark thoughts and feel hopeless. I'm disappointed that Dr. Freeman couldn't refer me two years ago and I think my life would be different right now if she had done so. I hope that this experience will change her attitude going forward. Not every patient is lying about their symptoms or faking it.

I have been coming here for almost a decade. Never any issues. The staff is friendly, helpful and…read moreknowledgeable! At my most recent visit 3/2026, Jesse did my intake stuff & a follow up survey about mental health he was so polite and engaging. I had my physical done by NP Brittany Nielsen. She was wonderful. The appointment was smooth and comforting. She addressed each of my questions patiently and listened attentively. Great experiences. 10/10 would recommend.

As a patient of this practice of over 17 years and the person who left an original yelp review over…read more2 decades ago that has seen an extremely disturbing trend evolve and if I simply looked the other way I WOULD BE DOING AN INJUSTICE TO MANKIND! Today, I'm going to simply state an experience that ANY PROSPECTIVE CUSTOMER WOULE WANT TO KNOW ABOUT and for legal purposes I'm going to keep it brief as I've been informed by counsel to not communicate about anything IF YOU ARE CONTEMPLATING BECOM8NG A PATIENT HERE I FEEL ITS MY DUTY TO LET YOU KNOW THERE WILL BE A TIME LIKE RIGHT NOW WHERE THIS OFFIVE IS RUN BY A COMPUTER,(for lack of verbiage)! Yes, you are joining the AI version of a doctor. I attempted to get ahold of Dr Patrick Lau a few days ago and on the site until I saw the note under the portal that says "DOCTOR IS OUT OF OFFICE UNTIL JUNE 23rd(this is at least his 9 vacation this year, so if you want this doctor-GET USED TO THAT INSTANT REPLY! THERE ARE MULTIPLE TIMES WHERE I FELT LIKE I WAS HAVING CONVERSATIONS VIA THE SUTTER POTTAL(My Health- one of a few platforms the use) WITH MORE THAN ONE PERSON.They have taken technology and manipulated it in the fullest. I JUST HOPE THEY ARENT USING THIS SAME CONCEPT WITH MEDICARE, MEDICAID AND ALL OF TGE INSURERS. Aside from the fact that they do "After Viist Summeries" for medication reviews(or in other words pushing a button to okay a refill and charge my Medicare $225), I have no real evidence but let's just say, INSURANCE AND MEDICARE FRAUD would not surprise me at all! I mean, it would be extremely simple to do with their set up and one could rake in tens of millions easily. If I could only sink that low, but I digress as I'm here to review a business and not be a dark web forum on how to scam the US Govt and INSURANCE COMPANIES WORLD WIDE!. If I were looking for a new PCP I would look somewhere else. However, if I were looking for advice on how scam and get rich fast, this might be a good place to learn from.

My favorite MD. My family of 8 all go to her for care. I've been seeing her for 7 years and she's…read morehelped me through lots of thing. Strongly recommend this one.

It's hard to find a good doctor these days, but she is great! Spends lots of time with each…read morepatient, and asks lots of questions. I've been going to the Sutter Group on Del Paso Road since they opened, and they never make me wait, and everyone there is friendly and helpful. This is the first time I've had a doctor I truly feel good about in many years. My husband sees Dr. Burke at the same place and he likes her a lot, too.

Came here for 9:20 AM appointment to see my doc, waited 10 min past my appointment then I had to…read moreask front desk what's the hold up, they went to find out and then tells me the doc is 25 minutes behind! The clinic opens at 8AM, so surely they would know by 9AM if doc is running behind or not ! Front desk should have known by now if the back and front office communicates with each other !! Then tell patient as they check in that doc is running behind so when I checked in 10 minutes before my appointment time, that I should expect some type of wait! They expect patients to be mindful of the provider's time yet they are not mindful of patient's time. Very poor service and communication.

TERRIBLE EXPERIENCE! DOESN'T EVEN DESERVE ONE STAR! Didn't catch their names, but the two black…read morefemale receptionists were EXTREMELY RUDE. I asked for help with MyPortal, but apparently closing down was more important than taking a few seconds to explain how to use the app. I was shown the door and leave highly dissatisfied. 0/10 (would recommend new receptionists)

My experience, 1. I want to thank Your Medical Director Dr…read moreP. Yabes for figuring out that I had pneumonia and sending me back to the hospital that I should not have left. 2. Case Manager Reymond E. has been outstanding getting everything completed in a timely manner. Every time I have a question or a concern, he has been there and has fixed it. 3. I cannot remember everyone's name on the second floor. This is about the day and night shifts every Nurse, PCT, all support staff at nurses' station and housekeeping. They are friendly, kind, will do everything that you need with a smile (even if they are not assigned to you or your floor). The staff is very professional you should be very pleased that they are working for a great company. If I ever have to go to rehab, I will defiantly come back here. 4. Dani M. has the best PT, OT and staff. I have been in quite a few rehab centers (in/outpatient) and by all means you have the best. She is doing an outstanding job. I saw the sign outside her door (come on in and chat which I did) when I was walking by with Hannah and Dani was great. 5. Edward S. definitely knows what he is doing. He evaluated me and did an outstanding job. He also listened to my concerns and came up with a plan of attack. His knowledge of the muscles and nerves helped me a lot to get where I need to be. The stuff he has given me helped me more than the OT person I had when I had my stroke. He also has the respect of everyone on the therapy floor, if they have any questions, I have seen them go the Edward and he will an something and they go back to their patient. Edward needs to be in a management position. 6. Hannah G. physical therapy knowledge is above all PT persons I have had the privilege of working with. She has a great sense of humor. I had a problem when exercising, I would hold my breath. She kept saying to me breathe, breathe, those words are stuck in my brain and will never go away and I watching you. She is the only one that made me rest in between tasks the proper amount of time required. I have seen her work with other patients, and you can tell she really cares about them and all patients. She even gave me exercise to complete at home. She is a great asset to your rehab facility you can not ever let her leave. 7. Having to stay a few extra days was what I needed thanks to Edward and Hannah I have continued the exercise that they have taught me. 8. My only negative thing I have is you TV channels, they don't match what your channel lineup has. I can only watch channels 2-34. Channels 35-52 did not work. 9. You have an outstanding facility, what would make even better is after I left inpatient care, is to come back as an outpatient to contain with PT/OT care.

Sacramento rehab sent my dad to an ER to sit for 24 hours as an out so they didn't have to care for…read morehim anymore. Because of infections that happened during my dad's stay they sent him away so they wouldn't have to be responsible for him. This facility doesn't want to care for or help patients that may require extra support and more tailored therapies. The nursing staff acts in a way that is unbecoming of the nursing profession. They have laughed at, made fun of, and rolled their eyes when asked for help with my dad. I came in multiple times to find my dad sitting in his own filth in tears that nobody would help him. Sitting in wheelchairs that were too short so his legs were jammed into his chest, left there unable to move in excruciating pain. Having nurses laugh at patients, drag their feet to offer hands on care, and leaving patients filthy and unable to move directly violates ethics standards set out by the Nursing Practice Act. Professional conduct should uphold patients dignity and show compassion not demean people who have gone through life changing health issues. The therapist for the most part are kind and caring. Though there are a few who have no business working with people in this type of environment (I'm looking at you Jeff). The rehabilitation aspect is the only thing I trust this facility with which is why my dad had a family member there nearly 24:7. My sister stayed over night three nights a week. The one star is for them and nobody else! Case managers are not communicative and unavailable the majority of the time. Perhaps other people have better reviews and experiences because they are not seeing the type of care their loved ones are getting. all I can tell you is be present and do not trust that these people are properly caring for those you love. If your loved one had a stroke and can't speak clearly, walk, or take care of themselves do not leave them alone here. A shiny new facility is a great distraction for the patient neglect that is happening when you aren't looking.

I would give zero starts If possible. They never answer the phone, every-time I call it makes me…read moreleave a message, it seems like they don't have staff members at the administration desk. And they don't respond to messages in a timely manner, I've waited for months for my appointment which is video appointment but they never sent out a link or information to join the appointment. Then 20 minutes before my appointment they call me to tell me I have to change provider name in the insurance before they see me. Even though they scheduled me with a different provider since the one named on my card was out on leave. There's absolutely no respect for patients who waited forever to be seen. Terrible service I don't recommend getting care here.

Had a great experience on all appointments. Dr Iqbal is very compassionate and expert in what he…read moredoes. He helped me recover through my migraines and directed me to a Neurologist for further care. He makes effective recommendations.

One of the most caring doctors I've ever met. He has been my main doctors for years 6-7 years…read more Always give plenty of time to address any issues that may come up. Dr. Ortega to me is the prime example of what a doctor should be. Caring considerate and trying to solve any long term problems the right way, instead of putting a bandaid on any issue. The office experience is great and easy, check in down stairs take the elevator or stairs to the second floor and you won't wait more than a few minutes to see him after check in. The quality of care and attention I've received in the last few years couldn't have been better.

From the owner: This provider is part of Sutter Health, dedicated to creating a more personalized healthcare…read moreexperience.

I saw Dr. Roberts at Dignity Express Care because my primary is on a LOA. She is the first doctor…read moreto actually address my life long blood test symptoms. She referred me to a specialist and explained things in simple terms. A breath of fresh air.

She's been my doctor since she started with Mercy. She definitely cares about her patients health…read moreand make sure any issues are addressed and extra testing is done because in her words " I want to make sure nothing is missed"

I was referred for an ENT and audiology appointment in April and it's now December and just got my…read moreat least third cancellation but I think it's been four cancellations. I'm patient but I've never been cancelled this many times. Going to try somewhere else. The new appointment was going to be April.

The doctors consistently provide excellent care here…read more However, billing is handled externally via UC Davis, and after One of my last visits, I was alarmed to find my bill had been sent to collections. No one from UC Davis contacted me ahead of time to ask why I hadn't paid my bill. Apparently, according to them, my bill had been sent back to them after they mailed it to me. So they immediately handed it off to collections. This was in about a 2 week period after my visit. When I spoke to the people over the phone regarding the billing discrepancy, they treated me like I had made some sort of mistake with my address, despite having no previous problems. I was worried sick it would hurt my credit. Fortunately, the collection was soft so it didn't report. Still, I see it as a completely unnecessary step they took to escalate the situation, when all they needed to do was give me a phone call or send me an email. Again, this issue doesn't reflect on the staff at this particular location, but to the greater UC Davis medical group entity. This is corporate medicine In family doctor packaging.

The best dr me and my son see her shes very thorough if I need a test she gets its done I dont…read morewalk out wishing I said more or needed more information shes clear she explains information and makes sure we get what we need

Still the best doctor ever. I will resume my efforts to…read moreprevent further harm/risk via more standard, but entirely ineffective even after more than two months, routes. Of course I don't mean harm or risk by Dr. Veloz. Again, still the best doctor ever.