We recently had our roof replaced by Refined Roofing from Refined Home Services. We made a…read morehorrible choice. LIke many people, we rely on customer reviews and word of mouth when hiring for home projects. Despite being the most expensive option, we chose Refined Roofing after relying on other customer reviews. A huge mistake! In short, do not hire Refined Roofing because of their lack of site management, their lack of professionalism, and their deceitful behavior. We live in a neighborhood where houses are close to one another. We were concerned about the impact of our project on our neighbors and made this clear to Refined Roofing at the start. We were promised careful site management from a site supervisor, with a specific promise to tarp the area, including the neighbor's yard, to capture all debris. NO supervisor was on site during the actual execution of the project. As the photo shows, the area was INADEQUATELY tarped, debris was carelessly spewed all over our property and our neighbor's. When supervisors finally visited the site, they promised to repair the neighbor's yard. Once I paid my bill, they refused to make good on their promise. Additionally, the actual workmanship was sloppy. Among other things, they knowingly applied broken shingles to the new roof and did not apply a promised second coat of rubber in one area. Furthermore, the owners of Refined Home Services, Gino and Karen, were rude, dismissive, and dishonest when confronted with the facts. They denied that there was any debris mismanagement or damage, despite the photo proof included here. While the company replaced the broken shingles and finally cleaned up the initial mess, they refused to take responsibility for the damage they caused and left us in the uncomfortable situation they created with our neighbors. In short, Refined Roofing lacks quality of service, integrity, and decency. This company is not worth hiring ... ever.

After having hired him for extensive work, I believe that Gino Spero runs a racket business that…read morebilks homeowners by lying about labor done and materials used. He gives you a relatively high estimate (supposedly because of quality) and then farms out the labor to a cheaper third party subcontractor for whom he does inadequate quality assurance nor does he supervise. He lies on the contract and becomes borderline unreachable once the work is finished and inevitably deteriorates as the seasons change. We hired him to build a roof which he did not weatherproof--or likely did not inform his subcontractors to--and then denied any wrongdoing once the roof started to collapse. There are open holes on the roof not even supported by plywood and he afterward tried to claim that the wrapping paper and felt used between wood and shingles was really a water shield as stated in his contract, which of course is a categorical lie. When confronted with the photos he lied again and stated that the "Grace ice and water shield" had really been used. It was not. The damage caused by this is extremely expensive and time consuming to address. The entire roof is covered with cheap paper. The leaks are extensive and directly above the HVAC system and electrical equipment. In addition to that the shingles are hastily glued on and too few were used overall which of course can only lead to more water penetration. They ended up tossing a good number of shingles that we had bought from them. The deck was full of holes, and the roof corners not even taped or covered with plywood. He tried to blame all leaks on parts of the roof he did not work on but this is easily disproven by an objective outside party. Even more fatally, the decks were not built with any slope or incline, so they collect water like rice cookers. He of course did not offer to fix or reimburse for the necessary work to fix it and is onto his next scam. We tried calling him countless times to fix the damage but he never showed up. You can get away with a lot of borderline fraudulent behavior in the contracting world and he is an embarrassment to other roofers and honest people in this business.

they get the job done fast, but there quality, craftsmanship and caring about doing a good job, is…read moreseriously lacking. they destroyed a 12 ft section of aluminum flashing that abuts the sunroom roof and house wall. they made numerous 2 inch holes in the flashing, my guess is with a pry bar, during the removal of the shingles below the flashing, speed is everything, taking your time to make sure you don't damage the flashing is an afterthought. Now I'm concerned about all the other flashing on my roof, that was probably damage during the roof job, that I won't know about until I see the leaks In my house interior.

I've been a Len Gibely customer for years, calling them to take care of various projects. This past…read moreweekend, the roof on the garage began to leak, despite being only 9 years old. Naturally I reached out to Len Gibely. What was their response? "Unfortunately we are not taking on any new roof repairs at this time. We are currently booked 8 months out. Maybe try reaching out to the company that installed your roof?" Ok. So apparently there is a waiting list of people with actively leaking roofs willing to wait 8 months to have them repaired? Len Gibely must have branched out into mold remediation as well as roofing. And as they must surely know, since I've been a customer of theirs for so long, that the 203k construction company that rehabbed the house isn't going to be come back for a roof repair 9 years later - they only do total rehabs. If you want a company you can depend on, look somewhere besides Len Gibley. By the way, what's up with the reversal of the Gibely and the Len?

Andreaw did a great Job on my entire house. The best part about Andreaw was that is was always…read moreresponsive and greatly skilled. He did the following on my house in 3 days: Came to Home Depot with me and helped me select the door with the appropriate measurements. Collected the door from depot. Replaced the entire door unit and Side Panels Installed a Storm door. Coated my driveway. Replaced my Bathroom tiles. Removed my Basketball pole Replaced and Painted my Mail box. Installed a Safe for me. Installed a Garage door opener. The guy even took half the money from me 7 days after the work was done. No Complains here.

I used high end definition and was not very pleased with them. The workers were rude and…read moredisrespectful. They did not even finish the job at my house and what they did finish came out terrible. I advise not to ever use them.

Price was fair but post-install response was not good. Initially, it took several calls and a…read morecouple of months to get repairs to the siding roofers damaged. It was after that when I noticed a few of my leaf guards were missing from a gutter in a location visible from a room not often visited. I made several calls to ask them back to replace the missing guards (with new ones I purchased) and ensure leaf guards weren't missing from other locations, one of which is the very high back gutter unreachable by me. I devided to borrow a friend's 32' ladder and do it myself after having received no response from the owner as requested on my third call. I found dozens of roofing nails on a newer section of roof that is part of an addition where shingles were not being replaced. I collected this cache of nails (in photo) which could be added to the tally of nails collected around the property post-install. This could explain the flat tire every driver of the three vehicles in the home experienced along with the flat tire on the riding mower! I was happy with the roofing job initially, but next to no satisfaction thereafter. If you hire them, inspect post-job well for damage and clean up before making your final payment to make sure they're not sloppy as they were at our home! I would expect the same poor, unresponsiveness otherwise.

Shingles on a one-pitch roof no ice and water Shield under it the contract said rubber roof and…read morethey cheaped out and put shingles instead they did not even honor their own contract there is no way I can recommend this roofing company Scott's Roofing out of Derry New Hampshire no good stay away from them there are plenty of other roofers out there

Called sparta excavation for a demolition of current pool. They did an awesome job. Very…read moreprofessional! Finished the job on time and great pricing. Would recommend again! After removal of pool, sparta leveled & graded area, all ready for grass seeds!

I needed a major clean-up in my backyard which included cutting lattice with shrubbery from a chain…read morelink fence and the removal of several small trees and plants. Vasilki's team was able to start the day after I met with him. All work was completed promptly, and all debris was picked up and removed very quickly. I would definitely use his services again.

I've waited more than a year to post this, and I apologize to anyone who has been scammed by Bruno…read morein the meantime. Bruno may not mean to scam you, but he will take your money and then do nothing for months. He will not apply for permits, and he will tell you your town/city is the problem. He will blame every delay or broken promise on circumstances outside of his own control. During that time, he will use your money to finish his other projects or (probably) pay his other bills. If you ask for your money back, he will tell you he has bought materials but never provide any proof. If you call Bruno out for his poor performance, he will gaslight you and again blame everyone but himself, including you. I decided to work with Bruno despite a few bad reviews. I figured everyone makes mistakes. But when Bruno makes them, he will not make them right. The only reason I have not pursued a lawsuit against him is that lawyers cost money and Bruno has a history of not paying the settlements against him. It's possible that Bruno has improved his business practices in the year since we last interacted, but I wouldn't bet on it. Neither should you.

Bruno Bastas, I want my $500 deposit back - or are you a thief?…read moreA small deck repair project promised it 2 weeks is well overdue. Not even started. Mr Bastas doesn't return phone calls and is nowhere to be found. I agree with 1star reviews - I have a very similar experience

Mike had the best price, did what he promised, and completed when he said he would. All prices were…read morediscussed first too. Would recommend.

its a complete scam he never did the job he supposed to do, the painting was 4/10 and the carpentry…read morethat payed extra for it because mostly high by the roof was partially done he thought we will never see it I sent him the photos and his response was crazy he said that he got the check because the job was done DONT WAIST YOUR MONEY WITH THIS BUSINESS VERY SHADY