New England Granite Works, Inc. 03-17-26 Review: I am a designer who contracted this company for two projects. Both were poorly fabricated and installed with damaged granite slabs. The owner claimed the slabs were chipped during loading, which is false. Timeline: Templates were taken for two residences. The templates were not followed in either project. The granite was cut by hand instead of using a CNC machine. Your employee admitted the work did not meet company standards and should not have been done by hand. Your proposed solution was to fill ¼" gaps and caulk over them. Wood or painted trim is not feasible around a cooktop or oven exhaust. This project has been ongoing since October 2025. Your company destroyed two slabs of numbered, book-matched material. Your claim that I am "taking advantage" of you is insulting. If the granite had been fabricated properly according to the templates, this dispute would not exist. Your proposed solution does not address the underlying issues and is unacceptable. I have been disputing this matter for over 5 months and living without a working kitchen. The owner is not offering any refund and replacement material and expects me to absorb the costs for both houses which is over $45,000.00 read more

Worst company to work with! They ordered the wrong material for my kitchen countertops and now won't order what I selected! Would never recommend them! read more

So 2 years later, we brought back New England Granite for a clean and sealing of our countertops-- they are now just as gorgeous as when originally installed.. Daniel is a magician and New England Granite makes the process so easy, timely and professional. read more

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Went to look at granite and was underwhelmed. The staff wasn't very friendly and it wasn't easy looking at the granite.

We had a wonderful experience with New England Granite, from Yana in the showroom to Marie who did all the measurements for the countertop. The installers were amazing and left everything clean and beautiful!! We couldn't be happier. We got several quotes and New England was very competitive. It was a no brainer to go with them and we are very glad we did. We highly recommend them. read more

Marcela from New England granite was amazing! installers were amazing !! would highly recommend this company!

Outstanding people and granite, the cut and install wasA+ thank you for making my home elegant. There is nothing bad about this Business. thank you Well I had granite installed in my guest house and again a great experience all around. Thank you, read more

We have used New England Granite in Stuart for a second time to do our kitchen and bathroom counters. As always they were extremely easy to work with, knowledgeable and efficient throughout the process. The owners are detailed, precise and offer advice with the selection of countertop, layout and configuration. We were extremely pleased once again with the exact measurements and the wonderfully meticulous installers. Always courteous and easy to work with. I would highly recommend them. read more

I had some chips in a granite counter top repaired. The workmanship of the repairs was nothing short of perfection. The gentleman was quiet and diligent and very tidy. I wish I would have called New England Granite sooner ! I'd post a picture but you can't even see where the spot was repaired read more

As I read other reviews regarding New England Granite, I am delighted that most people had a positive experience with them. Unfortunately this was not the case for us. We were very disappointed with the mistakes they made. First of all they cut our quartzite sink out in the wrong place and it had to be redone. This in turn used up a large portion of our slab that we purchased that could not be used and there were no other matching slabs available. We were supposed to have enough material to make a dining room table, but due to this mistake we were unable to do that. They also cut 2 window sills too narrow and had to recut them out of the quartzite that was left. To their credit they did compensate us some money. But all the time and effort spent on this project has been exhausting. Trying to find another table that lives up to our vision has been difficult. So with that being said I cannot recommend them to others. On the other hand, the sales person, Yana, who we worked with was outstanding! read more

I hired them to do a job for my new house; they waited six months to tell me they didn't have the suitable machines to cut my slabs, so after cutting 2 out of 10 slaps, they decided they won't do it, did not pay me for the two slabs they mess up. After a meeting with the none English speaker who screamed at me cause so was made for pushing the contraction back. He gave me the deposit, and I lost 12k on two slabs. They messed up Save yourself a headache. Don't go there; you will regret it is read more

Every person I worked with at New England Granite was a perfectionist! They came in with the lowest bid for my kitchen countertops and did an amazing job! From the woman that did the template to Ronaldo that did my wood work and finishing, everyone spent so much time making it perfect! The installers came back so many times I lost count because they were not finishing the project until the counters could be installed perfectly. That's when Ronaldo came in. He was the perfectionist the installers needed to make the result perfect. I cannot recommend them enough! read more

So glad we chose this company to do our kitchen counter top...professional, timely and reasonably priced. Couldn't be happier.

I highly recommend them. They did a complete renovation of my master bath. They have QUALITY CRAFTSMEN, their workers are not only professional, they are courteous, prompt and efficient. They arrive when promised and leave the home clean. They were like a breath of fresh air...so wonderful to finally find a company who follows through with the promised job. I am thankful I found them!!!! read more

My husband and I have had issues with a few marble/granite places which is a long story to get into but when we needed to find another fabricator I came across New England and the result was nothing short of amazing. The sales women are extremely nice and were in my corner ready to fix any problems I had with previous places. The young man who came to make the physical template was very precise--don't let other companies tell you that's "old fashioned"! I needed to meet a deadline & their fabricators were able to cut the 7 pieces I needed perfectly and install them all in the same week. Their measurements were spot on. My husband is not easily impressed by anything but even he was blown away at how great of a job this company did on the fabrication & installation of marble for our bathroom. I wish I had gone to them first before any other company. Would have saved myself the stress, time and money. The best part of our bathroom is the marble, by far. Thrilled with my positive experience with New England Granite & Marble. read more

This company was recommended by friends and did not disappoint in any way. Had them install a tile backsplash in out kitchen. Outstanding workmanship! Kitchen looks great!! read more

Lisa C. Professional, friendly and efficient. My granite counter top surpassed my expectations!

What a pleasure it was to work with this crew, from Amanda and Samantha helping me pick out my granite to the crew who measured and installed my counter-tops, it couldn't have gone smoother. They called me to inform me every step of the process and when they said they would be there they were. Excellent craftsmanship and professionalism at it's best! Thanks for a job well done. read more

Great experience-good selection, good pricing, very quick installation. They sell granite and install it - one stop shopping - very professional installation-all employees extremely courteous-good attention to detail. We would recommend them highly. We had new kitchen countertops done-all one piece construction-no seams 3cm granite with stainless undermount sink. They have a very good website and you can go to their location and pick out your granite-they offer other surfaces as well. read more

They just delivered my granite top for my guest bathroom, and the men from new England Granite were very professional and did a superb job! I would not use anyone else to install or cut my granite. Thank you New England Granite! read more

This company just completed a large porcelain flooring project. The finish product workmanship is very poor for many reasons. Aside from the sloppy install the tiles were left with a layer of grout film which I was told to clean. read more