A quick update to my previous review: the short-term fix that Jim did for me 17 months ago (!!!!)…read morewas estimated to last a couple of months, so I bought a new laptop at that time and waited for things to slow down again before having him transfer the data to the new one for me. My old laptop just kept on going and I just left the new laptop in its box, tucked away in a closet. When the time came to finally go with the new one, I dropped both off with Jim and it was finished the next day. Call Jim with whatever computer issue(s) you are having!!!

Jim can be hard to get hold of, but he really knows his stuff. He gets to the bottom of complicated…read moreproblems very quickly, is a good teacher, and has a very sympathetic and reassuring manner. By far the best computer guru I have run into.

I have used Gadgetworx on multiple occasions, mostly for iPhone screen repairs but most recently…read morefor replacement of the charging port on a Samsung phone. They have always been good at what they do, with a quick turn-around on the repairs, and fair pricing. They are always my first choice when something fixable goes wrong with a family phone.

Did a great job repairing the back glass on my iphone! 3hrs. I waited (worked) in the library on…read morethe next block. super convenient.

Post for my best friend's elderly mother:…read more "The nerds should rule the earth! Paul came to save me after I was hacked. There are such terrible people out there feasting on a 90 year old woman like me!! He got rid of the download ability of the hacker who clinged on to me long ago. Then he put on Malware protection. Now I have security and peace of mind. Paul and PC Nerds gave me a new beginning."

WORTH EVERY PENNEY AND THEN SOME!! Paul literally worked…read moreover time on the holiday weekend no less on my Uncle's computer and he did not even charge the amount of hours I know he actually put in. My Uncle is 92, and the amount of patience and kindness he had towards my Uncle was amazing! He was even going to purchase new speakers for my Uncle, bring them over and install them because he was trying to make things easier for my Uncle who was wearing worn out earphones, and he was not going to charge us for them or his time. I ended up ordering them myself as I did not want him to be out of pocket any more, and he even made himself available for ME when I had trouble installing them on my Uncles computer. He is seriously worth every penny and you will not be disappointed. I know who I am going to call when I have problems!!! Thank you soooo much Paul!

The star rating is meaningless in this case. With all of…read morethe great reviews, when my computer crashed I headed to axiom. Signage said hours started at 10am, lights were on, and lighted open window sign was flashing. Door was locked, waited about 20 min (anyone can be late, right?). There was a sign on the door stating if door was locked during business hours to call, but only an answering machine. I know what you're thinking, small town shop, probably on a call, give him a break.... Okay, but I met his expectations of customers, that is, don't show up wanting service when it isn't business hours. I didn't make his schedule, or put the lights on a timer. He did not meet my expectations of being open as he advertised. Obviously, this happens often, or there would be no need for the door sign. Pro tip: if your schedule is going to be crazy, or is just organically not reliable, put: "By appointment" I ultimately went to N. Attleborough and was well taken care of.

Norm is helpful and always lets me know what things will cost ahead of time. If costs increase he…read morecalls to get my approval. This is a professional service so his costs are in line with that. Fast, quality services. I feel good giving my business to a local company in my town vs a big box store. You don't find this sort of small business around who's owner you deal with directly anymore. I appreciate it!

Angel is the best. i purchased a receiver and set of speakers for a home theatre and he was great…read more I'm not too familiar with av stuff since my last stereo was back in 1976 so it's all gotten complicated to me. he gave me great advice and was always available when i contacted him. When and if i ever trade up he's my connection. very nice store as well . set up nice to hear the equipment. had my choice all set up on my arrival.

I was at my wits end as the IR repeater stopped working when I swapped out my verizon STB. Verizon…read morewas no help and no matter what I did, I still had to walk downstairs to change the channel (TV in the Living Room). Most Home Theater Guys I called wanted no part of this - too small a job, not enough money. Fortunately I found SDI, Angel and Tom, who worked the Office. Angel came over the next day, instantly diagnosed and then fixed the issue on the spot. I COULD NOT be happier! When I have to upgrade and replace my entire system, Angel is the one I will call.

Called back right away, and said they were not the right ones, and recommended another business. A+…read morefor honesty Called back right away, and said they were not the right ones, and recommended another business. A+ for honesty.

Brilliant Geeks gets 5 stars, 2 thumbs up and lots of other kudos in my book. As I write this…read moreKostian is at my dining room table with my mom setting up her new laptop. He was recommended to her by a friend. I have been trying to figure out what was wrong with my mom's computer for months. Now that I have a Mac I'm not as good as trouble shooting with a PC that I used to be. She called Brilliant Geeks and explained the issues she was having. They determined that her laptop was on it's way out. He took the time to find out what her needs were, what her budget was and helped her find a new computer, placed the order for her and it was delivered the next day. Now he sits here transferring her files and walking her through all of the new features, bells and whistles. He also set up a shortcut to remote support so if she has issues in the future he is only a click away. This not only makes my mom very happy - it makes me very happy.

From scheduling an appointment to fixing my TV, they were great! Very knowledgeable and…read moreprofessional. LG OLED TV experienced a panel issue and RAM TV scheduled, ordered the parts and fixed my TV. Thank you!

Unfortunately, they could not offer a cost effective repair for my TV (not their fault). However…read morethey were great to deal with and would recommend.

The company responded online nearly immediately, later last evening. The service on my Surface Pro…read morelaptop was almost as fast, performed this morning, and only took 2-3 hours. The service tech., Emmanuel, was friendly, fixed the issue, then returned the PC to my home location. One minor communication issue was experienced after some initial contact but was quickly remedied. The price was a good value, and I'd highly recommend them (as a retired software engineer).