Bruce went over my iPad with me and pointed out the issues and gave me a quote. Then he advised me…read moreNOT to fix the iPad, but rather buy a new one based on the expected result of the repair. He then gave me several recommendations about how to optimize the performance of my iPad. He spent about 20 minutes with me, all while knowing that he was not going to get paid for the value that he was providing me. He was generous, knowledgeable and nice. I was very impressed. Many thanks

They BROKE my phone!. Came here with an iPhone 16 Pro, my…read morescreen was aftermarket so I wanted to get something nicer. Mind you my screen fully worked going into it. I asked if he had screens for it, he said yes and it would be $360 and 30 mins. So I shopped around for 30 minutes and when I came back he said they didn't have a screen for it after all. But while opening my phone he damaged my current screen rendering the touch functionality useless, and said he wouldn't cover damage to the screen. Damage he did! I would not take anything here. Unprofessional phone breakers!

Matt is an honest businessman. Dropped my computer off and he assessed it and let me know my…read moreoptions and cost to value. He doesn't charge a diagnostic fee in his words he would rather you put it into something new if it isn't repairable. Refreshing to find an honest locally owned business. Highly recommend him and would use him again without hesitation . This was in relation to a cracked computer screen.

Only place that I absolutely trust with my computers and all the sensitive information it contains…read more Have used them many times and would refer them to anyone. Can't believe I have not rated them before. Totally great.

I am beyond thankful for the incredible service I received at Joe's. Fantastic customer service…read more Reasonable in price. Super quick turnaround. They were able to get all my photos/videos off an old MacBook (that didn't turn on) and a desktop (that was as slow as molasses). So happy I found them!!!

I just drove from Los Angeles to Massachusetts with my computer. It was working fine in LA, but not…read morewhen I got here, despite my best efforts. I built it myself 7 years ago, so I usually handle maintenance myself, but I couldn't get it to turn on at home, and I didnt want to make things worse, so I found Joe's online and gave a call. Turns out my computer was fine. The first time Zack plugged it in at Joe's, it booted up no issue. Despite the relative ease of the fix, Zack was very cordial when I called, and at the store he was naming parts in my custom rig before I even pointed them out. He even offered to hit my PC with the air compressor at no charge (well, at the expense of the clean countertops,; I'm embarrassed to admit I had not dusted my PC in years). I love a local business that knows their stuff. I'll be coming back in the future if I have any other issues beyond me.

Absolute scum. Should be called Simple Scammore, if your business is involving in scams then good…read morejob cause you're doing really good. A few years ago I came to resolve an issue with one of my laptop drives to check if they would fix, come to find out that my laptop had over 300 VIRUSES of all kinds and not to mention that they rolled back from Windows 10 to Windows 7, basically they already grabbed an infected hard drive with Windows 7 installed and replaced it with my old drive. Years later and I came in to fix a phone because it wasn't charging, it was plain and simple, all you had to do was plug in the cable back due to all the drops that happened which ended up disconnecting the cable connection that allows the phone to charge. So the guy decided to make up this story about how the battery was BLOWN or EXPANDED which is why it wasn't charging... they would be able to fix it by switching the batteries on another phone I had with me, the cost would be [$40] just for this simple fix, he then proceeds to say that it will take about an HOUR to switch batteries... 1 hour later and I came back with a person that said: "So we found out that nothing was wrong and that your charger plug was just simply disconnected, normally we would charge [$60] but since the fix was just to plug it back in we'll just charge you [$20]" Well that's quite hilarious I must say, $20 just to plug a cord back in. What was all the work for the $20? A simple detachment of the back cover, and just plug in the wire/cord, yep fork over those $20 now. At most I'd give $10 for a simple fix as that and at minimum $5. But to figure out they were going to uproot the price from $40 to $60 is just a plain scam. I'll also mention the fact that they decided to take out the magnet and try to keep it to themselves or perhaps even throw away because it wouldn't STICK BACK into the phone's back cover. The only thing I'll say about this place, thank you to the guy who was chill when handing over the phone, compared to the guy that took me in who seemed like he was arguing/yelling at me. Do I recommend this place for anyone? HELL NO, there's better places out there. 8/100

Great place to shop for new phones or phone repair. Awesome customer service. The nicest owner…read morethat you could know to make sure your happy an welcome. An he has nice guy jay working for that will welcome you to there business an if you don't speak English it ok jay speaks Spanish and Rick speaks portuguese. I Recommend this place to my friend's an family member.

Couldn't find the location and when I called, the man who answered told me I was the 3rd person to…read morecall asking about computer repairs. THIS IS NOT A BUSINESS. THIS IS NOT THE CORRECT INFORMATION. Please update this listing.

I took my laptop to Rhode Island PC because one of the hinges had snapped off. Gene ordered the…read morenew piece and repaired it within a few short days. My laptop is as good as new and the customer service was excellent. Thank you again Gene!

NO STARS! Hocus Pocus is the worst company ever! overcharged…read morefor removing my stuff or furniture! Always get quote from these men ...$5000 I was charged by these brothers to remove my belongings and bring to dump. I would never ever recommend to anyone. so dissatisfied with their work No stars! their work was the worst and kept me up from noon till midnight and I ended up doing what these brothers should have done to finish "their job".

Ryan and his team are great. I was very impressed with how quickly he responded. I thought the…read morepricing was good. I am very happy with the results, the price I paid and them in general. They work fast, do a good job and they are courteous and respectful. I definitely recommend them and use them again.

The Geek Squad told me this was likely a motherboard and to expect approximately a $450 charge. I…read moretook this to A Computer Genius and these guys ARE AWESOME. $149 dollars later, I received the laptop back the same day I turned it in. Works like a charm. They performed a diagnostic and soldered on a new USB-C charging port. No data loss, no hassles, no problem. Have read "some" of the reviews here but from experience here ... if you go in with realistic expectations, communicate exactly what the problems are - this is the team. They've been here for 25-plus years! You're asked to pay a small fee up-front to help cover the diagnostic, and they'll give you an honest assessment and ask how you want to move forward. I'm not sure anyone can reasonably ask for more. Great job - this was my 4th (or so) repair and you'll always get a straight answer.

I had a horrible experience here. I brought them a memory card from my Sony camera. It contains…read moreover 2000 photographs from five countries including war zones with machine guns, etc. It was very important data to me. I could not see the files on the card so I brought it to them and before I brought it to them, I read online that no data recovery company should work on the card itself, But they should image the card and work on the image of the data. That way they cannot possibly screw up the original data. There's also a place to click an SD card with a little lever on the card so that it cannot be over written. Which I did. When I brought them the card, they charge me a diagnostic fee. I told him how important the data was to me, and that they should not work directly on the card. They told me that they understood and would not do so. About a week later they called me and told me they could not recover data and gave me information on another data recovery place With a special code I guess for a kickback. Instead, I took it to another data recovery expert. And they assured me that there was nothing wrong with the card and that they could have recovered any files from it, but they could see that the previous company had over written the card and reformatted the card during the period when they had it. Basically, computer, genius wiped off the contents of my card, even though they had told me that they would not work directly on the card. This is a devastating loss for me personally And represents months of lost work in thousands of dollars of lost images. So I called the owner to tell him what happened so that he could improve his business and maybe not cause thousands of dollars of damage to other peoples data. All they need to do is not work directly on the card. I thought it was a professional courtesy to call the owner to help him improve his business, and that it would be better than leaving a bad review online. I was told by one of the techs that he was busy so I left my name and phone number for him to call me back. Much to my surprise he called me back minutes later screaming at me on the phone. I said "Why are you yelling at me"? And he replied "because you want to loan me money". I said "no I don't". I called to talk to you about a problem at your store. To which she started yelling again. He was completely unprofessional and hung up on me. he never asked what the problem was nor would he let me tell them. I had been very polite to the tech I had spoken to. And I'm a polite person in general. I just felt that when something so bad is done by a business they should know about it. I asked to speak to the owner, because the mistake that was made is a mistake of processing policy at the store. It's the owners responsibility. I don't know if I've ever experienced as dysfunctional a business or as rude a business owner.. But I estimate the loss in my data to be worth about $10,000. I did not want to post a bad review on Google, so I called him directly so I could explain to him the problem so that he could improve his process to avoid doing this in the future. But it looks like they will continue to do this. There is just no excuse for treating customers this way.

David has been servicing our laptops for years. Very happy with his service from finding viruses…read moreand removing them to hardware fixes. I always welcome his opinion on if a fix or upgrade is worth it or should I get another laptop.

Dave quickly diagnosed what was wrong with my computer and very efficient in solving the problem. I…read morethink he was very reasonably priced. I would recommend him to anybody who has a hardware problem with their computer. Maurice C