We were quoted a price for what we were told was a broken pipe and not a clogged shower and…read moretoilet.$3000 later no broken pipe was found but bathroom torn up, he did put it back together but problem wasn't fixed. If I were in his shoes I would be ashamed of taking peoples hard earned money and not fixing a problem he was paid for. Never again.

**** This guy is a THIEF not a plumber stay away from him!*** Miguel gave us an estimate for a…read moreplumbing project, which we accept his bid. We gave him a deposit of 7k which now we regret! Showed up MAYBE for an 1 hour of work within a month span. Tried to reach out to cancel the project for a few months, which he finally did. We asked for our deposit of 7k. His checks bounced, its been close to a year and we still owes me 3k. Beware of this SCAM ARTIST, not worth your time and hard earn money.

We had a great experience with Ace when we needed our sewer line partially replaced. We got quotes…read morefrom multiple companies and Ace not only came in well under every other quote, they were the most comprehensive in diagnosing the problem, discussing different approaches, and mapping our system in order to minimize how much of our yard/sidewalk would have to be excavated. The communication from Ace was outstanding throughout the process, which was delayed by weather and complicated by obstacles from previous repair attempts by another provider. Their guarantee that they'd address any emergency repairs immediately gave us a lot of peace of mind while we waited for the ground to thaw for the line replacement! They handled the permit and inspection process seamlessly as well. We will continue to work with Ace in the future and would highly recommend them.

We really appreciated their quick and friendly service, would definitely recommend them!read more

Matt K is very knowledgeable and professional. Pumped and jetted my plugged catch basin and helped…read moreliaise with the city to have the problem fixed.

We had a main line clogged with tree roots and called Suburban Plumbing Experts to handle the…read morerodding. The two technicians they sent did excellent work, making sure they got all of the roots out completely so the problem was actually solved. They knew what they were doing and took care of everything properly, which is exactly what you need for a job like that.

Plumbing Concepts came to unclog our sewer in a timely manner. They talked about the problem in…read moredetail and gave an explanation of what was wrong. Then gave a solution for repair and gave a price quote. When the work was complete we gladly paid the price. No sugar coating, the price quoted was explained and we paid for quality work. I will call them again if needed and I recommend them for anyone's plumbing needs.

flush sewage line in basement; arrived at agreed upon time; gave an immediate estimate which was…read moreacceptable and they immediately started work They successfully completed the work. No mess We would hire again.

on time, great communication. I use PDM every year for testing backflow equipment and will…read morerecommend them any day

Great customer service, called on a wednesday afternoon & service on thursday am. Spotty was…read moreefficient & knows his trade. Very plea with PDM service.

Super satisfied with the work they did. They used shoe covers inside the house. Highly recommend…read morethem

I'm happy to leave positive reviews when warranted, but unfortunately this experience fell short…read more That was even before any work was performed. I contacted LaCassa to get estimates for two projects. During my initial call, I was informed there would be an $87 fee for a technician to come out and provide an estimate. That was not an issue because I was also informed the $87 would be credited back if I signed a contract to perform the work. During the visit, I was then told it would cost an additional $395 just to assess the issue in order to provide the estimate I originally requested, and that was for the first project. This charge was described as a "diagnostic charge.' From my perspective, I had already paid for an estimate as I requested in my initial phone call, when in reality I apparently paid for someone to tell me I'd have to pay more to get that estimate. That within itself was misleading. For the second project, I was given a price with a condition attached, essentially, the price only applied "if" nothing went wrong. I was then asked if I wanted to move forward with the work, without being told what the cost would be if that condition wasn't met. I understand this is an older home and things could happen, but you can't give me a conditional estimate without providing the cost for both sides of that condition. I did eventually get that information after raising concerns, but it should have been clearly communicated upfront, providing me with the big picture. Overall, the lack of transparency and clarity during the initial interaction led me to make the decision to not move forward with this company. Communication is key. EDIT TO CARMEN: I do understand the need for an in person evaluation. However, your response is relative to the dishwasher part of the request only. With that said, I've never had a company come out to provide an estimate without performing the steps required to complete that estimate. In this case, I was simply told that you'll have to pay $87 for a visit (all good), but then you have to pay an additional $395 to get that estimate (not good) when I could have been told that over the phone just as you typed in your reply. Leading the customer down the path of thinking they're going to get an estimate instead of stating up front there could be additional steps/costs required to get that estimate is misleading. That's an example of my transparency concern. In regard to the outdoor spigot part of the request. You didn't address giving a conditional estimate without providing the cost for both sides. I had to ask for that when it should have been provided prior to me being asked if I wanted to sign for the work. Of course I'm not going to sign without knowing both sides of the coin. That's an example of my communication concern. We all have different expectations and I simply want others to know what happened to me. It creates an awareness of what they may be up against if the tech comes across something that as you state, isn't 'normal'. It may also help someone know what questions to ask to help prevent it. I felt the need to clarify that my concerns were not related to the $87. They were related to the communication and transparency since your response only reframes what your process is. Thank you for taking the time to reply to me though, as I really do appreciate it. Take care.

we needed our backyard and front yard french drains rodded…read morethis spring and was referred to hydro man for the job. he arrived on time and checked all the underground drains, rodded, camera checked afterwards and removed all tree roots. they work everywhere, they are efficient, and know how to get the job done. we will definitely use them again next spring!

Josh and his crew did a great job in jetting our pipes. An expert in the trade, Josh has…read morebest-in-class equipment and handled things professionally and seamlessly.

I had a great experience with Terry. He came by to unclog my slow-draining bathtub. His service was…read morequick, and he was knowledgeable about the work I needed done. Thanks, Terry!

did a very good job at job during rodding job.and great work performance.he even flushed out the…read morewater that was dirty.