I have been very disappointed with this practice. Now, the actual TMJ care done by Dr. Padamsee was…read moregood. I never worked with the other dentist. Dr. P was very nice and knowledgable. His office staff have also been great, especially Karla (the office manager). That was why I am giving this 2 stars and not 1. But despite have BCBS MA and dental insurance, the $3,000 mouthguard was not covered. I was assured I'd get back 80%. I eventually did get reimbursed, but it took 2 YEARS! And I only got that money back because I put a reminder in my phone to call and ask them about it every month. Otherwise, that reimbursement would have vanished. Literally, the next time I called, it was going to be take them to small claims court.

Friendly and prompt. Great dentist. Have been going for a…read moreyear. Love it. Would highly recommend.

My family were patients at Wellesley Dental for a year, and we consistently received excellent…read moreclinical care. Dr. Ali, Dr. Beheshti, and the hygienist team are professional, attentive, and skilled. Although the clinical care was excellent, a long billing dispute began in July 2024 when my insurer identified a processing error that billed my services as out-of-network rather than in-network. For seven months, Wellesley Dental repeatedly reported they were waiting for insurance paperwork to process my refund. My insurer sent seven letters and one fax to Wellesley Dental; I made six calls, sent seven emails, mailed a detailed four page letter, and participated in one three way call to resolve the issue. Despite our efforts, my refund was never processed. In February 2025, I escalated the matter to the state attorney general and local media. NBC 10 decided to investigate my dispute and contacted 42 North Dental (the parent company), and a refund check for $373.50 was issued on 2/27/2025. A few days after receiving the refund, a call with the regional manager provided a full apology and an explanation: mailed insurance correspondence went to an unstaffed payments PO box; staff failed to take ownership; and operational challenges across multiple locations caused systemic failures. The regional manager said the case was escalated and would be used for staff training. The story aired on NBC 10 Boston on March 19, 2025; search "NBC 10 Charged out-of-network rates for an in-network provider." Although I received my refund, this was a stressful and avoidable ordeal.

I moved to the area and needed to find a group for our whole family. I was happy that Wellesley…read moreDental could accommodate our whole family. The dentists and staff have been wonderful. Very friendly and gentle care. Very family feel from the whole team. They dealt with an issue I was having in a well-thought approach that worked great for me. They took care of our youngest who has nerves about the dentist with incredible care and new approaches to make him feel at ease through his first time with a small cavity. He didn't even he was having a "procedure". Front desk team is so accommodating and friendly. They helped me figure out my new insurance with no pressure to pay before I sorted it out. Just an incredible experience. Oh, and appts are always pretty smooth and efficient! So glad I found them. I feel like we are in great hands.

I'm usually not that great at the dentist office but Dr. Cardenas and her entire team are…read moreincredibly so nice and accommodating, that I have never been so comfortable being at the dentist office. My Invisalign experience was top notch here. Every visit and scan I had to do was done so gracefully with people whom you feel are a friend that you're catching up with. I had a tooth that needed a crown ( I am a big baby when it comes to ALL needles and dentist tools) - but, I couldn't have picked a better dentist office to have done this procedure. I was blown away with the amount of TLC they provide to their patients! If you need anything from veneers, Invisalign, and any dental work, only go here if you want to be pampered! They offered me a warm neck pillow, a blanket, sparkling or still water, Vaseline on lips so they don't chap, and more, every single visit....WOW!!! Most importantly, you have a great dentist who (I think) is like a great artist and very GENTLE and knowledgeable. The entire team here, are so warm and welcoming and they make you feel right at home and at ease. I've never could've envisioned a dentist office this well put together in every aspect :-)

Dr.Cardenas and her team present unsurpassed compassion,competence and care to all their patients…read more The Spa-Like experience is so calming -the Dr.Cardenas effect if you will-leaves you wanting even more of her highest level of dental services. Dr.Cardenas' total commitment to all of her patients concerns comes most quickly with all of her passion .She will not rest until each patient gets the results they want. I heartily endorse Dr.Cardenas and her staff emphatically with a 5-STAR RATING.

My family have been going to this place many years for our dental services. Overall our experience…read morewas good, the place is very clean, staff are friendly and what we appreciated the most is the convenience service if offers from adult to pediatrics dental practices. They even extended the operation hour to later evening to accomodate people who work during the day . But I have noticed the billing and charging of our insurance seems always been a hiccup. Many years we have been receiving medical billing statement mailed to us with amount we don't think is correct, after making phone calls to their billing office, we were told it's just an estimate cost not final charge, so I was always confused why they have to send the statement to us at the first place, not only it's time consuming but also caused confusion to patients. Recently I have to order night guard , I checked with the dentist and was told it will be cover up to 75 % percent by insurance. Upon receiving the product, I went to make the payment at front end receptionist without thorough checking I was asked to pay a lot higher than what I was told. I asked the receptionist to double check, within few seconds she confirmed I was right and charge me less, I was shocked and confused about the process of charging patients there, shouldn't more cautious be exercised like my case? what if I forget or didn't remind her to double checked then I will end up overpaying. So thinking I should get this message across and hopefully see the improvement in this area from now on! Thanks for taking time to read this long review!

My kids love this dentist! They've figured out all the ways to help kids like the dentist, and…read moreeveryone is great with kids. They give balloons and prizes. My kids actually look forward to coming back.

Brought my elderly mother to see Dr. Chui. My mother had not been to the dentist in over 10 years…read moreand was having significant teeth issues. Dr. Chui was extremely patient, kind, professional and reassuring. Highly recommend Dr. Chui if you are in need of a dentist in the Brookline area.

Review I am so sorry…read morethat I ever set foot in this dentist office. Dr. Chui told me that I had 12 cavities and periodontal disease, which was eroding my jawbone. She filled seven cavities and told me that I would need a special treatment that costs $200 per tooth and wasn't covered by insurance for the other five. I didn't go back, and when I went to another dentist three months later, they showed me all of my x-rays and went tooth by tooth to show me that I had no cavities (much less five), and showed me that there was absolutely nothing wrong with my gums or jawbone. I can't believe I let this person do anything in my mouth, much less fill seven cavities. What's more, in my original visit she didn't actually do a cleaning, just tell me how many cavities they had to fill. If Dr. Chui tells you that Need any advanced dental procedure beyond a regular cleaning, get a second opinion!

Dr. Lee is wonderful- personable, patient, and explains everything well. He also causes much less…read morepain than any dentist I have seen in the past and is very thorough. I highly recommend seeing him, though copayments end up higher than in the past. The office staff are also friendly and helpful.

In my 65+ years as a dental patient in Massachusetts, Connecticut, and California I haven't found a…read moremore professional dental clinic. (I've consulted to many businesses, including a dental office, so I know a well-run operation when I see one.) The hygienists, dentists, and surgeons are world-class. Thoroughly competent, courteous, and safe. I experienced dental trauma at the hands of an orthodontist as a teen, so ever since I've been a squeamish customer, but every visit to WND has been pain-free. They don't accept my specific dental insurance plan, but I've been seeing them for 15 years ANYWAY--even for extractions and implants. The admin assistants are great too. And I can always find free curbside parking. (I'm looking for something negative to say, so this doesn't sound like a setup, but honestly I can't think of anything!)

Been going to Dr Treon for years. Highly recommend. Family dentist office for decades.read more

This is hands down the best dentist office I have ever been to. Courtney, the dental hygienist was…read moreexcellent, friendly, and professional. She did an awesome job cleaning my teeth.

Why is it that dentists can be scarier than many other things? Not this place and would highly…read morerecommend! You arrive and are greeted by a very friendly reception staff then taken through for a check up. This was thorough and provided solid consultative advice. Was the best tooth cleaning I have ever had. Unfortunately I had to have a filling (about time really) and despite being concerned I didn't feel a thing. Dr Rod explained everything throughout and the tooth was filled in the blink of an eye with no pain or uncomfort. Top notch dentists

Customer service. I felt I was being over charged and charged services I did not really needread more