Everyone is super friendly! Love the send reminders so I never miss apt. Our whole family has been…read morehere ever one has alway had a great visit

This place deserves 10/5 stars seriously. I cannot be more of an anxious dentist goer. I hate…read moreneedles, and I cringe when someone touches my gums (like floss at the end of a cleaning) I had a pretty poor previous dentist that did a few fillings that were not needed. I was avoiding finding a new place because the process sucks. I had no choice because I had a filling pop up (yes I crunched on it , ate it, disgusting) and was in pretty bad pain beginning a Friday night. I called them first thing Saturday morning and explained my situation and that it was hurting so I definitely will need it looked at quickly (mind you wasn't even a patient yet). They took me first thing Monday morning. It couldn't have been an easier situation, no questions, my records hadn't come in yet, they did the work I needed quickly to get me out of pain. They were so welcoming and calm and were able to schedule my next cleaning right away too. This is the real deal. Hard to find a good place these days- give this place a shot. You won't regret it!!!

my 12 yo granddaughter had a tooth pulled. she was very nervous but the staff went above and…read morebeyond to it her at ease. my granddaughter has severe social anxiety so the anesthesiologist had other staff leave the room and i was invited to stay while she went to sleep. my granddaughter was given the choice about using an IV or mask to go to sleep. the care and respect the entire staff showed us was amazing! thank you all for being so kind!!

Was referred here by my dentist. I am a very anxious type of patient when it comes to anything…read moredental right from the start I was totally at ease from the friendly receptionist to the dentist assistant. I left there totally feeling a little bit less anxious Thank you

Dr Tesone and his staff were exceptional. They were attentive before and after surgery. I had quite…read morea few questions and they were consistently patient and cheerful.

DDS Paul Tesone was wonderful, he was very informative. I will be return to get my 3 wisdom teeth…read moreout. I will update once procedures is done. UPDATE: I got my wisdom teeth out. 3 of them. I was awake the whole time. He numbed me but I can still feel a bit of pulling which didn't hurt as much. I would rate the pain 1/5. Him and his staff was great, I was prescribed 10ct of oxy for the pain. Wishing it was more, I been taking it every 4 hours. I'm down to my last 5. The medication really knocked me out. I woke up with stinky breathe and blood over my face lol. I can't wait to recover. Really wish I took all 4 out, just to get it over with.

An excellent oral surgeon. He took me out to lunch. Very competent. Highly recommend.read more

I am very nervous of needles and this was the first time I've ever gotten any kind of surgery done…read more When I came in the receptionists were very kind and made me feel comfortable. After being called in to the room, again I was made comfortable and Dr. Hadidi explained the procedure to me again, even when the other one I talked with (I forgot her name my apologies!) for the consultation beforehand had said the same thing which was a positive in my book. I was very nervous when they sedated me but they were very nice about it and one of them wiped the tears from my eyes while it was happening, haha thank you!! Woke up after and was very disorientated but was still coherent. The doctor called me up in the evening to check on me, he was very professional and kindly informed me that I could remove the gauze since it was my saliva causing me to look like I was bleeding.

Needed an emergency root canal. My dentist wasn't availae. Doctors got me in the next morning and I…read morefollowed up with a a cleaning a few days later. Doctors and staff are great!

I have been going to Everett Dental Associates for over 10, maybe 20 years. Drs Covino and Serrano…read moreare very thorough and caring. They make sure that my mouth is numb before starting any procedures. They are very clear about the procedures and the costs of the dental work. The new building was worth the wait for the construction to finish. I love going there when Rafaella is in the office. She really keeps their practice running well.

Years ago, my dentist recommended this oral surgeon. I went for a consultation & all went well,…read moreestablishing myself as a patient (or so I thought). Subsequently, I had a lower molar crack & when I called for an emergency appointment was told no, nothing available & was hung out to dry. I had to scramble & find a substitute surgeon on my own. Would never recommend this office to anyone & told my dentist to stop referring.

I would strongly recommend going to Dr. Smith Williams when you need to extract wisdom teeth for…read morethe following reasons: 1. Anesthetics they used made me comfortable when getting my teeth extracted. I felt no pain or anxiety during the procedure at all. 2. The procedure was extremely fast. I had to get three wisdom teeth extracted, so I thought the procedure would take around at least 45 minutes. However, it only took Dr. Williams 20 minutes to complete the perfect procedure. 3. Every staff were friendly and always willing to help when I needed help with dental issue. I feel very fortunate to get my wisdom teeth extracted here at this dental office.

I went to the ER at MGH bc I had broke a tooth months ago but my fear of the dentist and my…read morefinancial situation kept me from getting it taken care of. I didn't hurt either....until Thursday night.... I woke up Friday morning and my face and gums were swollen beyond belief. I was scared as hell and went to the ER per instruction from my dentist. They rushed me to this Oral Surgeon in MGH. They were very professional and compassionate of my fears. Dr. Lawler and his students were great! They painlessly extracted my tooth within 20 mins.... Walked me through everything. I left wondering why I was scared in the first place. I am one of those people that will do anything not to go. Lesson learned!

I have a lot of dental issues, I've always had them all my life. I've dealt with many dentists,…read moreendodontists, and oral surgeons. I have had dental extractions performed by three highly renowned oral surgeons in three different cities: DC, San Francisco, and now Boston, and this is the first time of all those procedures that I was not in significant pain beyond two days afterward. Dr. Lucca is extraordinary. Not only does he have impeccable bedside manner but his kindness, grace, and compassion, especially during what was an emergency procedure for me were extraordinary. His surgical expertise is on another high level caliber entirely. I stopped taking pain medication on day two, and by day three I was in minimal pain. Given my past experiences, I was honestly so shocked that I scheduled a follow-up office visit just to make sure nothing had gone wrong because I *wasn't* in pain anymore. How oxymoronic is that? Dr. Lucca's precision that I could observe during my surgery (this was a local anesthesia surgery), his reassuring explanations, him answering my innumerable questions, and his calm demeanor completely changed what I expected from oral surgery. He truly made me feel at ease, reassured, and relaxed. For the first time ever, in that I can remember, I walked away from a dental extraction surgery experience feeling genuinely cared for instead of traumatized. That says everything. I cannot say enough wonderful things about the front office staff as well -- Raquel, Courtney, Bossie, and Hailee were all incredibly professional, caring, calming, and kind. I came into this office in intense pain with anxiety levels soaring higher than a kite, and every single person made me feel genuinely seen, heard, validated my feelings and pain, and made me feel cared for. That matters more than people realize, especially when you are facing oral surgery and already terrified. I am also seriously impressed by the office's technology and communication systems. You can text the office instead of calling, and they respond incredibly quickly, often within 15-30 minutes. As someone who dreads phone calls, that alone was amazing. I am never calling them again, it's only going to be all texts. Like how easy and amazing is that!!! I think all doctors' offices should employ this technology. It should become the standard in how we communicate with doctors instead of phone calls. Dr. Lucca's Oral Surgical practice truly has it all: an extraordinarily skilled surgeon (Dr. Lucca) paired with an exceptional support team. The follow-up care, attention to detail, compassion, professionalism, and surgical skill are simply unmatched. If you have dental anxiety, need an oral surgeon, or want meticulous, compassionate care from beginning to end, I cannot recommend Dr. Lucca and this practice highly enough. I genuinely do not have enough words to express how grateful and impressed I am. Thank you so much, Dr. Lucca (and Racquel, Hailee, Bossie, and Courtney!).

I just want to share my negative experience with this office and warn other possible clients. They…read moretold me that I have to pay upfront and that they bill my insurance afterwards and then I get reimbursed by the insurance. The consultation was billed to my dental insurance and I received a reimbursement (without the co-payment amount). Next I had to get a procedure. I was told the same thing. First I pay upfront, then they bill my health insurance, which will reimburse me. Yes, they may have said they are out of network but they did not tell me to call my insurance first to approve the procedure. When time past by and I did not get the reimbursement I checked with my health insurance and the claim was denied because it was not pre-aproved. Shouldn't they have told me I should call my insurance ahead of the procedure? Don't they deal with insurance providers all the time and should know of the steps? Or were they concerned the claim was going to be rejected and they did not want my business to go somewhere else where it was covered? Hum.... They make you sign a lot of legal papers that they say explains everything. By the way, after the procedure the doctor did not fix my problem and told me I could go see another doctor.

I have never written a negative review before, but my experience with this practice warrants it…read more In March 2026, I saw Dr. Pullano, who performed a biopsy of my tongue. When I later called for the results, I was told it showed a precancerous lesion. During that conversation, Dr. Pullano presented me with two options: return every three months to monitor the area, or pursue laser treatment. I chose the latter. She made a referral to Brigham and Women's Hospital for the laser procedure but was unable to answer basic questions about the treatment itself, including how many treatments would be required, whether it was painful, what recovery would involve, or other information a patient would reasonably need in order to make an informed decision. Shortly afterward, Brigham and Women's informed me that they did not, in fact, offer the laser treatment. I then called Massachusetts General Hospital, Tufts Medical Center, and a physician affiliated with Massachusetts Eye and Ear--all to no avail. I called the office again requesting another referral to Brigham's, assuming they would have more resources and knowledge of available treatment options. The person I spoke with asked whether I wanted to be referred to Tufts. I explained that I did not know which oral care center was most appropriate, and asked that they consult with Dr. Pullano and make a referral based on her clinical recommendation. I was also told Dr. Pullano would call me back. No referral was ever made, and I never received a call. Over the following weeks, my calls to the office went unanswered. On two separate occasions, I was told Dr. Pullano would call me back by the end of the day. Both times, no call was received. I also left messages for both the assistant manager and the manager, none of which were returned. It ultimately required me driving from Boston to Lynn in person before the receptionist contacted the manager, Jeff Bazille, in their Peabody office, who then agreed to look into the matter. When he finally called me back the following day--now in May--he was unapologetic, apathetic, and at times condescending. He essentially repeated the same unsuccessful efforts I had already made to locate the laser treatment elsewhere, only to confirm again that it was no longer available. No meaningful guidance, referrals, or alternative treatment options were offered. Most concerning was that I had to suggest he consult with a more senior oral surgeon regarding other possible treatment options. As a patient told she has a precancerous lesion in a less commonly understood area, I should not have had to navigate this level of uncertainty and care coordination on my own. As a social worker, I could not help but reflect on how concerning this experience is in a community like Lynn, which serves a richly diverse population, including many residents who may face language barriers. My on-going difficulty obtaining timely follow-up care and clear communication raises concern for other patients who may be navigating additional barriers. I sincerely hope this practice improves its communication, follow-up, and patient advocacy moving forward.

I'm very sorry that other patients have had negative experiences here... It's been the opposite for…read moreme. I won't go anywhere else. Well.... due to a fall I'd had unfortunately I needed to return far too soon. My appointment was yesterday. When I walked into the Lynn office it was clear to see that there was standing room only. Not an issue because when it was the actual time for my appointment I was brought in on time. saw Dr Jurgens for what in doing the math my 3rd time? Cheerful in greeting me, she noted my last visit in September of last year. I said....yes, but I'm back way too soon! Her response was - it's going to be alright. It's unpleasant but we know that people don't come here because they want to. She and staff obviously keeps notes. She brought up how past visits were handled, took a look at the problem & within minutes I had a plan of care. Then 2 prescriptions and instructions. All correlated quickly & perfectly. She even walked out to the waiting area. I can understand why shes quick. .this is a busy practice and she needs to be. People are usually in extreme pain and usually need extractions. It can be very traumatic. It's probably best to be quick & just get it over with.

Great service and staff especially Amber and of course Dr. Anwal. Make you feel comfortable and do…read morea great job! Everyone there is good. Highly recommend!

If I could give a zero I would they haven't change 1 bit....pre covid post covid same ishhh.... a…read more3pm appt has turned into a 3 hr ordeal. They will never find my son again! Was a hotmess still a hotmess nothing has changed but the name of this dump.