My family were patients at Wellesley Dental for a year, and we consistently received excellent…read moreclinical care. Dr. Ali, Dr. Beheshti, and the hygienist team are professional, attentive, and skilled. Although the clinical care was excellent, a long billing dispute began in July 2024 when my insurer identified a processing error that billed my services as out-of-network rather than in-network. For seven months, Wellesley Dental repeatedly reported they were waiting for insurance paperwork to process my refund. My insurer sent seven letters and one fax to Wellesley Dental; I made six calls, sent seven emails, mailed a detailed four page letter, and participated in one three way call to resolve the issue. Despite our efforts, my refund was never processed. In February 2025, I escalated the matter to the state attorney general and local media. NBC 10 decided to investigate my dispute and contacted 42 North Dental (the parent company), and a refund check for $373.50 was issued on 2/27/2025. A few days after receiving the refund, a call with the regional manager provided a full apology and an explanation: mailed insurance correspondence went to an unstaffed payments PO box; staff failed to take ownership; and operational challenges across multiple locations caused systemic failures. The regional manager said the case was escalated and would be used for staff training. The story aired on NBC 10 Boston on March 19, 2025; search "NBC 10 Charged out-of-network rates for an in-network provider." Although I received my refund, this was a stressful and avoidable ordeal.

I moved to the area and needed to find a group for our whole family. I was happy that Wellesley…read moreDental could accommodate our whole family. The dentists and staff have been wonderful. Very friendly and gentle care. Very family feel from the whole team. They dealt with an issue I was having in a well-thought approach that worked great for me. They took care of our youngest who has nerves about the dentist with incredible care and new approaches to make him feel at ease through his first time with a small cavity. He didn't even he was having a "procedure". Front desk team is so accommodating and friendly. They helped me figure out my new insurance with no pressure to pay before I sorted it out. Just an incredible experience. Oh, and appts are always pretty smooth and efficient! So glad I found them. I feel like we are in great hands.

I'm usually not that great at the dentist office but Dr. Cardenas and her entire team are…read moreincredibly so nice and accommodating, that I have never been so comfortable being at the dentist office. My Invisalign experience was top notch here. Every visit and scan I had to do was done so gracefully with people whom you feel are a friend that you're catching up with. I had a tooth that needed a crown ( I am a big baby when it comes to ALL needles and dentist tools) - but, I couldn't have picked a better dentist office to have done this procedure. I was blown away with the amount of TLC they provide to their patients! If you need anything from veneers, Invisalign, and any dental work, only go here if you want to be pampered! They offered me a warm neck pillow, a blanket, sparkling or still water, Vaseline on lips so they don't chap, and more, every single visit....WOW!!! Most importantly, you have a great dentist who (I think) is like a great artist and very GENTLE and knowledgeable. The entire team here, are so warm and welcoming and they make you feel right at home and at ease. I've never could've envisioned a dentist office this well put together in every aspect :-)

Dr.Cardenas and her team present unsurpassed compassion,competence and care to all their patients…read more The Spa-Like experience is so calming -the Dr.Cardenas effect if you will-leaves you wanting even more of her highest level of dental services. Dr.Cardenas' total commitment to all of her patients concerns comes most quickly with all of her passion .She will not rest until each patient gets the results they want. I heartily endorse Dr.Cardenas and her staff emphatically with a 5-STAR RATING.

Customer Service and ambiance... Phenomenal! Experience, bedside manner on part of Dr.Brady and the…read moreprofessionalism of the entire office... Priceless! .... I know I may sound like an old Mastercard commercial, yet Fixt Dental is A+++. I wanted to redo one bonded tooth and look into invisalign. We all know what happens, as we get wiser. Our teeth shifts overtime and I wanted that Hollywood smile. Without going into all the nitty gritty, because no matter how amazing cosmetic dentistry may seem, it does take patience, investment and alot of grace on the part of you and your team. I am one of these people who loves to Self'-Care. No pain, no gain, yet in this office, it's been a breeze all due to the 'Experience' of Dr. Brady and her team. I'm on my second set of liners and the process has been easy. (I even peeked into my week 7 liners and the changes to come is too cool! With that said I have experienced alot of establishments for all forms of aesthetics care, and I can not recommend Dr. Brady enough. She brings an elevated approach to dental care. A+++

Amazing care. Dr. Brady is the kind and an expert in her field. The facility is state of the art. I…read morecould not have asked for a better experience

I first saw Dr. Shutts over 15 years ago for a tooth extraction because of an infected root canal…read more I was very impressed with his thorough and patient explanation of what was going on, and his gentle manner. Fast forward to 2021, I found out he had moved to Wellesley to his present location. I needed 2 implants and crowns which he did an amazing job with. I couldn't have asked for any better results and he is great to talk with about all things dental, as well as any related health matters, as he has an extensive knowledge of the interface between dentistry and holistic health. I highly recommend him and Katya, they are some of the best health professionals I have seen!

They are so caring and attentive! I truly feel that my health and well being is their #1 priority…read more All the work I've had done was top notch and I couldn't be happier! Highly, highly recommended! They are the best!!

Dr Lee is careful, kind, and meticulous. The same goes for the hygenists and other staff.read more

Dr Lee and his entire staff is great!! Always a great experience. Always on time and good advice…read more Customer for 20 years.

Amazing cosmetic and routine care!!! Very thorough and explains every option. Lovely staff- always…read morekind and helpful! Accommodating to my family's busy schedule.

I recently had some intricate cosmetic dental work done by Dr. Maewall. I was so happy with the…read moreresults that I insisted my spouse book an appointment that same day to get this procedure done. Dr. Maewall is not only very skilled but exceptionally professional and kind, and her staff are absolutely terrific. I highly recommend Dr. Maewall!

I absolutely adore NGDC and my entire family goes there. The staff is so lovey and accommodating -…read morealways so excited to see my wild toddlers and so, so patient with them. My kids are always talking about Dr. Heidi! I saw Dr. Aaronson when I had an issue with dental work by another dentist and wanted a second opinion. She was so reassuring and saved me from needing major ($$$) work done. I've always had dental anxiety but I feel really at ease there. Karen, the hygienist I see, is such a calm and caring person who gives feedback on your oral care in a way that doesn't feel accusatory or like you're being scolded as I've experienced in the past.

Heidi is great. She did my son's tongue tie when he was three months old and we continue to go back…read moreto her.

I have been very disappointed with this practice. Now, the actual TMJ care done by Dr. Padamsee was…read moregood. I never worked with the other dentist. Dr. P was very nice and knowledgable. His office staff have also been great, especially Karla (the office manager). That was why I am giving this 2 stars and not 1. But despite have BCBS MA and dental insurance, the $3,000 mouthguard was not covered. I was assured I'd get back 80%. I eventually did get reimbursed, but it took 2 YEARS! And I only got that money back because I put a reminder in my phone to call and ask them about it every month. Otherwise, that reimbursement would have vanished. Literally, the next time I called, it was going to be take them to small claims court.

Friendly and prompt. Great dentist. Have been going for a…read moreyear. Love it. Would highly recommend.

Unfortunately this place has a large turnover of dentists. The previous dentist, Dr. Vanessa Newton…read morewho is no longer there did 2 crowns for me and did not seal it well. I went to another dentist and had a cavity underneath it and had to pay again for two crowns. Very disappointing. The new dentist did not even tell me about this or notice it. I would go to a dental practice with more stability.

Dr. Rohany made me feel uncared for, in my experience, her bedside manner as a healthcare…read morepractitioner was irresponsible and cruel. I will not be returning.

My family have been going to this place many years for our dental services. Overall our experience…read morewas good, the place is very clean, staff are friendly and what we appreciated the most is the convenience service if offers from adult to pediatrics dental practices. They even extended the operation hour to later evening to accomodate people who work during the day . But I have noticed the billing and charging of our insurance seems always been a hiccup. Many years we have been receiving medical billing statement mailed to us with amount we don't think is correct, after making phone calls to their billing office, we were told it's just an estimate cost not final charge, so I was always confused why they have to send the statement to us at the first place, not only it's time consuming but also caused confusion to patients. Recently I have to order night guard , I checked with the dentist and was told it will be cover up to 75 % percent by insurance. Upon receiving the product, I went to make the payment at front end receptionist without thorough checking I was asked to pay a lot higher than what I was told. I asked the receptionist to double check, within few seconds she confirmed I was right and charge me less, I was shocked and confused about the process of charging patients there, shouldn't more cautious be exercised like my case? what if I forget or didn't remind her to double checked then I will end up overpaying. So thinking I should get this message across and hopefully see the improvement in this area from now on! Thanks for taking time to read this long review!

I recently had a crown done by Dr. Zhang! I didn't even say I usually have dental anxiety, but Dr…read more Zhang and his assistant did great at explaining before doing anything and making sure I was comfortable. I have had a few other crowns elsewhere, but this was by far the most comfortable and calm I have been. The office itself was also very nice. It is newly renovated and added to my sense of calm during the appointment. 5 stars!