My husband made my appointment so I just showed up, filled out paperwork and had my appointment. I…read morethought it was a weird location at first because it's such a busy strip center but the inside was quiet and professional. The wait was about 10 minutes to get my xrays done then I was taken to room for gum exam, then a 5 min wait to see Dr Patel (who was super friendly and helpful) then the benefits coordinator came in and allowed me to pay and schedule my next appointment in the room. Finally a short wait to see the hygienist (thorough, quick, friendly) who performed my cleaning and fluoride treatment. Overall I felt great about the experience. The proximity to my house and the overall organization and professionalism will bring me back here in six months for my next checkup.

Just called to reschedule my appointment this morning, this is the second time because there was…read moreanother incident last year where the front desk staff is extremely rude, unpleasant, and unprofessional. Dr. Patel is Great, but some of the front desk staff definitely need to be replaced. To have so much attitude over the phone for a simple reschedule is absolutely ridiculous and absurd. Ms. Vianca or Bianca if that's your name I hope your day gets better or please have a cup of coffee in the morning before you start dealing with patients, I'm sorry you do not like your job. Have a Great Day. Sidenote-the kids side is always Fabulous always a pleasant and great experience with them.

Our whole family sees Dr. Lacey Harris in Pearland, and we've had a great experience. We have…read morebraces for our teen and Invisalign for the adults, and she's been amazing with all of us. Friendly staff, smooth appointments, and we always feel well taken care of -- and our teeth have never been straighter!

Been here several times now preparing for my sons braces…read more The office staff and the dentist are all very nice and accommodating. The kids check in on the computer system and go back to the sinks to brush teeth. One of the hygientists also comes up after he's done to tell me about the visit and what to expect.

In the past, I dreaded going to the dentist. Now, I love my dentist and orthodontist. My…read moreorthodontic visits are always timely; the staff is friendly and supportive. Pearland Orthodontist receives five stars, hands down. The care they provide is outstanding. The best thing in a short time is seeing an improvement in my smile, and I know that I made the best decision to receive orthodontic treatment.

Dr. Kudchadker and her staff are amazing! I highly recommend Dr. Kudchadker!!!! She has been…read moretreating both of my daughters for over a year. I have never had any issues. Always a pleasant experience for the whole family! If you are looking for a personable, experienced, patient, and caring orthodontist this is the office.

Dr. Willett and her staff are always welcoming and friendly. Their office is clean and inviting. My…read moreson is going back for his bottom braces and I know Dr. Willett is going to take great care of his process.

A doctor's staff can make or break a doctor's business. The staff are all wonderful and know me by…read morename. They remember me and check me in before I even get to the counter. Dr. Willett is amazing and so knowledgeable, she remembers everything about me and makes me so conformable every visit. I will be sad when I get my braces off and not have to go into the office on a regular basis. Oh, and they give you amazing cookies and water every visit. In a nutshell I love this office.

Messed up my retainers. Went months as they tried to fix the problems with the molds. The retainers…read morenever fit again. I'll be getting braces again now, with someone else.

Came back a week later to get my new retainer. Not only was it super simple to make the…read moreappointment, they had so many available. They even gave me free teeth bleaching for whitening at home!! Such a great place.

When I went to the office for the first time the treatment was excellent, they treated me with…read moregreat patience and kindness. Miss Patty is amazing and was always very attentive to my dad and me.

For the past three years I've been with Smile Doctors . I developed a very loving relationship with…read moreeveryone and they're the best person to me. Was Miss Patty now that I have my braces off I'm going to miss her great job, Miss Patty thanks for making my smile beautiful again.

My husband and I have been coming here for over 10 years. They are a caring, compassionate,…read moreefficient team. Trustworthy

I have been going there with my kids since about the early 90s. kids are grown up moved on. never…read moremissed appointment till Dec of 2024. they are closed on Fridays i tried calling to cancel Monday appt and there was no recording just kept ringing. Monday they said there phone was working and i would be billed $40 for missed appt. talked with Susan said thats the doctors policy and that the law allows them to charge this. I never said it was against the law.Susan has been there as long as my family and i have. she knows i never missed a appt. so i have taken my business somewhere else. Shame they lost money over $40 and very long loyal client

This is our first time visiting this location and I must admit my daughter was a bit apprehensive,…read morebut when we walked in it's the same smiling faces and same quality care from the staff in Pearland! We absolutely love Dr. McGrory and her staff. They are celebrating her 15th birthday! Congratulations Dr. McGrory!! I can't say enough about the level of care and commitment that both locations offer! If you're looking for an orthodontist look no further. You won't be disappointed!!

Great staff!! Great orthodontist. My treatment is going excellent. She and her staff listens to my…read moreconcerns and explains my treatment course each visit.

Had a wonderful experience. Staff was friendly and professional from the time we arrived to when…read morewe left. Will definitely be coming back.

I witnessed a very disturbing interaction at this dentist office in Pearland, Texas. The front desk…read morestaff were extremely rude, passive aggressive, and unprofessional toward a mother who simply came in for her child's appointment. She was not greeted when she walked in, repeatedly asked for her phone number as if they couldn't understand her, and was never even properly checked in before they immediately started asking for $75 upfront. One of the women also kept telling her to move over while assisting another patient even though she was not in anyone's way. The entire interaction felt disrespectful, dismissive, and targeted. Instead of making parents and children feel welcomed, the atmosphere was uncomfortable and hostile. She even spoke with the owner afterward because the treatment was so unacceptable. No parent should be treated that way while trying to get care for their child. Based on what I witnessed, the front desk staff seriously need customer service training or to be replaced altogether.

My son had an appointment in January. He was given a referral…read morefor a test. The company we were referred to never contacted me back after multiple attempts. I then proceeded to reach out to Highland Dental for a new referral and was told they would call me back, but I never received a call. I have since called 4 times to get my son's dental records so I can submit them to a new dentist and orthodontist, only to be told EVERY time I call that the office is closed. I have called on a Monday, Wednesday, and Friday. The call center assures me they have sent the message to the office, but I still haven't received anything.

This place is horrible and I would not recommend. They've canceled 3 of my appointments without…read morecontacting me. They will let you schedule on days that they are closed and cancel your appointment and you'll have to wait another month before you can get in the office. They should block out appointments on days that they are closed