Both my mother and I have gone to the ER recently and have had great experiences. The nurses were…read moreattentive and kind, the care and knowledge feel direct and throughly explained. A bit surprised and sad to read the recent reviews when my families experiences have been so positive and comforting. My mom had an urgent surgery, was put at the top of the schedule, and monitored closely throughout the night. I went in with chest pain and was seen right away(obviously), they took the time to help calm and comfort me. I know everyone has experiences and they're right to share those, but please remember most of the time people only review when it's negative. It's common to have negative and even neglect medical experiences and care, but that was not my experience.

This is a review on ER experience today. My husband felt unwell. This hospital is so calm and does…read morenot add additional stress to their patients. It is quiet and serene. Nurses have bedside matter. Doctors are very informative. We are not left in the dark. I trust they will take good care of my husband. So far they are very attentive. I recommend coming in the morning or very early in morning. It is more stress free. If you have a smartphone, you can do registration on your smartphone or tablet. It helps keep patients from getting disturbed especially if they are unwell. I completed it for him so he can get focused on just getting care for. It is not fancy hospital but a great one for less stress.

Established care with Dr. Kelby Hempel, pulmonologist. Both my husband and I were extremely…read moreimpressed with him! The office lobby was decorated nicely for Christmas. I am fully confidant that my pulmonary needs will be managed fully by Dr. Kempel and we both highly recommend him.

What an emergency amazing hospital you have top of care quality. The office experience…read moreprofessionals are top notch. They care quality is amazing being an emergency medical center and the type of car you receive is the best to the best centrally located in Tacoma in the hilltop area, but this is a great trauma hospital. I would feel very confident having surgeries here breathing a child or even having a day surgery

I went here for many years and treatment was adequate. I finally got a doctor that stayed, but he…read morewas sometimes off on patteeenity leave. when I was in the hospital and then Nursing Home for a year and a half I didn't hear from these people at all and now I have a different provider.

You can't reach them on the phone at all. It's like they don't have a receptionist. Very…read moreunprofessional and unorganized clinic. Plus it doesn't smell the best inside.

I've been with K.P for many decades!! Yes they're people with different experiences but mine ,,, in…read more2009 Dr. Bach saved my life ! I flatline ×2 . I started with them when I was 34 and now I'm 72 and moved to a a different state and still with K.P. Thank you for all the wonderful work you guys do because I know y'all are not as appreciated as you should be. Facilities have clean restrooms* nice friendly knowledgeable caring staff* especially the M.Ds . Once you're a member most of your work is done in their facilities and you get to pick And choose your own doctor, and even specialist are on site.

My work schedule only lets me come to this locations lab during the week and they are constantly…read moreout of laboratory supplies that are needed. I came in and was told they were out and to check back on Tuesday, and then I made it back a week later and was told again that they do not have the sample collection swabs that were ordered for me. Both times I spend 20 minutes waiting. This place is a joke, every experience is bad here

A recent member of Kaiser, like they like to encourage, their services including their pharmacy, to…read morebe in house. Walking into this location, the pharmacy is to the right of the entrance & take a number when arriving. I went in before work in the morning so I only waited about 5 minutes to be called up then was told they hadn't opened the cartons with medicines to be processed and received yet. When I told them the order was placed Thursday & I came in on a Monday, I only needed to wait another 5-10 minutes for my name to be called up again and they gave me my Rx & I was on my way. Rhona was really sweet and since my need for the visit was random thing, they reviewed the instructions and also were in agreement with me that a consult with the providers team would make sense!

Today was one of the most positive doctor visits I've had in a while. From the beginning everything…read morewas easy and stress-free. Check in was simple at the kiosk, I easily found my way to pod A, I was called back quickly, and the nurse was very nice. She even walked me to the x-ray / lab area when I was finished. I saw Dr. Carper and she was great! She listened to everything I said, was very knowledgeable, kind, and thorough.

I found myself at urgent care for an L&I claim, and honestly, it was a much better experience than…read moreI expected. Everyone was kind, patient, and clearly familiar with all the extra paperwork that comes with L&I--which made the process feel a lot less overwhelming. A special thank you to Teresa and Dr. Singh, who took great care of me during my visit. They kept me informed every step of the way and made sure I felt comfortable and understood. The clinic itself was clean, organized, and calm--always a plus when you're not having the best day. Overall, I felt genuinely cared for and supported. I'd definitely return if needed (though hopefully not too soon!).

The creamy hot chocolate at the vending machine area is so good. It was $1.75, and they take…read moretap-to-pay, too!

Your pharmacy operation is EXTREMELY frustrating! I'm trying to fill a prescription using the "Get…read morein line" option. Only one option for a pharmacy is highlighted and no way to change to the pharmacy I want to select. The screen times out with an error message. I need pen needles for my insulin pen. Please help.

This Clinic is a rip off and for four injections and a visit for two of us cost over $1700!!! if…read moreyou have to watch your pennies, do not come here and try other avenues like the health department or your provider recommendation.

From the owner: Passport Health is the leading provider of international travel medicine in North America. For more…read morethan 25 years, Passport Health travel clinics have helped keep countless global travelers safe from infectious diseases. We keep yellow fever vaccine, the typhoid vaccine and other preventative medications and immunizations in stock at our Tacoma clinic so you won't have to wait. And our convenient location at 52nd Street and Tacoma Mall Boulevard along with others around the Area mean you can find an appointment that fits your tight schedule. Give us a call today at (253) 676-9494 or schedule on our website anytime through the link in this listing.

I was on hold for 30 minutes only to be told they never received my referral. My insurance company…read moresent them referral twice more only to be told same thing again and again. Minimum hold time 30 minutes each time. They actually told me to take time out of my busy day and drive 45 minutes 1way to hand deliver my referral. I finally got my insurance company to give me a referral to another provider. I don't even want to imagine the B,S. I would have gone through if I ever did walk in their office.

The receptionists and other staff are very polite and professional on the phone. They have a large…read morewaiting room with one TV, moderate volume. Multiple forms to fill out when you arrive, including eye history, family history, an a consent about driving with your eyes dilated. There was an older couple next to me who were complaining that they couldn't read the forms (which may explain why you are seeing an eye doctor....) It was not the doctor who did my glasses prescription, glaucoma and other exams. The doctor was very nice and checked my eyes for any major concerns or astigmatism once they were dilated, which required a 20 minute wait in the waiting room. Now, they did mess up my prescription by missing the fact that I wear progressive lenses. It took a little convincing to get them to see me again in person to recheck the new prescription before I got my glasses, but I was so happy I did. I felt much more comfortable with the second time around prescription. Parking was a little tricky only because it's a weird layout of spots in the structure. They validate parking so it's free.