Amazing bone setting massage experience. Sore spots can be located accurately to dredge meridians and relieve discomfort caused by long-time sitting. Limbs become much more flexible after treatment. Thoughtful service, definitely worth coming again. read more

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I booked a couples massage as a first time customer and, upon arrival, could not use a debit card, as their internet was not working. Things happen but the masseuses spent 15 minutes trying to figure things out and then told me to walk down the street to find an ATM (after they had already lost 15 minutes of our session time trying to work their machine). For the record, they were going to charge me an additional $10 to use a debit card, which is illegal in MA. The law is that it is permissible to provide a discount for cash usage but businesses CANNOT charge additional for clients using debit or credit cards. So the first impression of this business was not great. Regardless, I ended up writing a check (which they were very hesitant to accept for some reason) and we moved forward with the service. The atmosphere was calming and the service ok. I wish the deep massage had been deeper but I understand everyone wants something different. What was frustrating was that one of the masseuses had not silenced their phone so we heard dings throughout our session. Additionally, a call was picked up towards the end of our session, one left to greet a customer who was waiting for their session to start after ours ended, the 2 chatted throughout our massage (which was rude and really distracting), and one left to get a mask after they were sniffling throughout the first third of the session. I hope I don't get COVID. The biggest issue I had and the reason I will not return to this business, is that upon the end of our service, a tip was DEMANDED. Not requested but demanded. As a business owner myself, I was horrified. I left without paying a tip as I did not have cash, did not have another check in my possession, and their downed internet did not allow me to pay online. However, a few hours after the massage ended, the masseuse proceeded to CALL ME MULTIPLE TIMES asking for a tip to be paid. This is incredibly unprofessional and unacceptable. I finally blocked the number. I do not recommend this business. read more

The worst experience I have ever encountered , I never write reviews but I had to this time. when I first called the woman over the phone was extremely rude I told her I got a Groupon as a gift and would like to book an appointment. she told me " no book with Groupon I make no money" I explained to her it was a gift. and i wanted to make the appointment for my husband birthday 3/21. she confirmed and repeated the date back to me and said "no more booking with Groupon no money". We go to the appointment today and she doesn't have us down and tells me I didn't call, I'm trying to talk with her and she is walking away being rude and not helping me out. she tells me to call her number to show that I never called to make an appointment but when I call her number my number popped up and she put me down for 3/24 which I never booked that day. After her saying I never called they saying I booked the 3/24 she walked away went into a room and never talked to me to reschedule the appointment. I would give this spot 0 stars for customer service and would never recommend business to anyone I know or my families that I work with. read more

Me and my friend visited this place and really loved it. The massage was great, highly recommend this place! The staff was awesome!

My husband and I got a couples massage today. The massage center is right on Washington St Canton. Very accessible and well located. I had no problem booking via the phone. I had to cancel my first appointment and reschedule due to illness and the staff was kind about that. The center was really nice. It felt new and clean. They have a fountain running that you can hear throughout. The massage itself was great. They were very thorough. Both my husband and I were pleased. It was a good experience. We will go again! read more

Just had a couples massage and it was AMAZING. I was able to call and book the couples massage just a few hours earlier in the day. The two massage therapists were extremely skilled women. I 100% will be coming back and recommend to anyone!! read more

HORRIBLE CUSTOMER SERVICE. refused to service me because of Groupon. very rude and was telling me to cancel the Groupon and pay her cash. left without getting a massage. I wouldn't recommend this place to anyone. read more

I gifted a Groupon to my husband for a Couples massage. He called to book an appointment and the woman hung up and texted him. He booked a massage for this week and the night before at 9pm she texted to confirm. When he said he was using a Groupon she said that we can't use it because we used it before. So he called her. Her name is Lilly. She insisted that we have used the Groupon before. He kept repeating that we have never been to New Life before and this would be our first time. She said that if we use the Groupon the owner doesn't make any money and insisted we use cash or card. He said we never used the Groupon and she said when we come in she will recognize if we have been there before. After he got off the phone she continued to text saying that the owner had to maintain overhead costs and that they use Groupon only to incite new customers. Unfortunately, we decided not to go forth with this massage. We don't want to do business with someone who was harassing us and not honoring the Groupon that was already purchased. read more

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Lilly and the team here are AMAZING! Every time I come, I feel reborn! Very professional atmosphere and service and impressive knowledge of the body! Highly recommend to all!!! read more

One of the best massages i've ever had and jade was an amazing masseuse The place was very clean and she was very friendly read more

10/10 !!! My girlfriend found them on group-on. We were skeptical because it was on the inexpensive side. we got a couples massage full body w/ hot stones, and it honestly blew us away! Cidney was hitting muscles I didn't even know were there. my girlfriend was also very happy with her masseuse. we will be back for sure, and would highly recommend adding this to your routine! read more

I love massages but am not one to spend money on them myself due to a fear of not receiving a good massage. But after a long week of work, i needed my back tightness to release. I called New life and Lily had an opening at the time i wanted. I am so glad i made the choice of going. Lily was fantastic and did an amazing job. I had a 90 minute deep tissue and it really did the job of loosening up my back muscles. Its the next morning and i feel amazing. I highly suggest Lily's services at New lofe to everyone. I will definitely be going back. read more

This place charged me over 10% extra for using a Credit card. No signs stating additional fees for not paying cash. I asked them to charge my card for $40, they charged $45 without my permission and said "credit card fee". Service was not the best, location horrible. Do not recommend read more

I had Lilly and my mom had Jessica. They were phenomenal . Felt amazing with a face massage and stretching thank you so much. Used the Groupon read more

One of the massages I ever had. The message center location is so convenient. Lily is very flexible for selecting massage times. I will be back for sure. read more

Very good massage, the masseuse is very professional, lili is a good therapist, thank you very much