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    New Medical Group

    1.0 (1 review)
    Open Open 24 hours

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    3 years ago

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    Andrew Schell M.D-Doral Office

    Andrew Schell M.D-Doral Office

    3.0
    (2 reviews)
    0.3 mi

    Looking forward to a surgery with Dr. Andrew Schell, ENT, to fix my obstructive sleep apnea…read moreinstalling a new kind of FDA-approved chest monitor (Inspire). I underwent an exploratory procedure with Dr. Schell to examine all possibilities and was expecting a post-op consultation to go over the results afterwards. Sadly, three things happened that raised all sorts of red flags: 1. I did not see the doctor after the procedure --he may have been too busy that day to pay the expected courtesy visit to the recovery room. 2. Three weeks went by during which the office had promised to call me to make an appointment to go over the results --it was not until I called asking for copies of the results when I finally got a call back with an appointment. 3. And finally, when I went to the appointment, the office insisted I needed to pay for a full consultation when it was clearly a post-op and the fee should have been waived as per their office's policy. After the manager refused to see me, I was told by the clerk it was a regular consultation; therefore, I asked for copies of the results of the procedure and left the office to go to a new doctor. Beware of this office; this is not a medical office but a business... one in which your health ranks second to their profit.

    Wow what an amazing doctor and office staff. He took his time and actually sat down to listen to…read morewhat was going on. Then he explained everything in detail and made sure I understood what they were going to do and why. The office staff and nurses were equally as professional and nice and would again explain what the procedures would be and what I should expect as far as possible insurance deductibles if it applied and what the procedure felt like. I would definitely recommend his office to anyone. Amazing you will not regret it.

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    Doral Office

    New Medical Group - physicians - Updated July 2026

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