Love love love this urgent care! I've done both telemedicine calls and walk ins! All times were…read morefast and got seen right away, forget waiting for hours at other places, this is the place to go. Professional, thorough and kind.

The morning after my arrival in Albuquerque last week, I woke up with an eye infection and serious…read morecongestion/cough. I had choices, so I chose Albuquerque Urgent Care Walk-In Clinic. Upon arrival I filled out the appropriate forms, and was promptly seen by Physician Assistant Susan Blair-Buckley. She diagnosed my eye infection as well as a sinus infection. Because I was going to be in Santa Fe that afternoon, she recommended a CVS up there. A few hours later in Santa Fe I picked up my prescriptions and was immediately on my way to recovery. I appreciate the care I received. My vacation was saved!

Had an appt at 2 pm. Was triaged and seen immediately. Blood work and EKG. They didn't call with…read moreresults and their website didn't work. Suggested I get a CT scan. No insurance. Care was good. The receptionist should tell everyone coming in with cold and flu symptoms to take a mask and wear it.

Fever and chills for 3 days and they wouldn't give me antibiotics. The wait time was supposed to be…read morean hour. Three hours later and two PA's I got sent home with Tylenol. Worst "urgent" care. if I could give

The wait time is always floppy floppy. Like could be waiting a few minutes to hours. Just depending…read moreif the everyone has their sh!t together. Even if you reserve a spot online doesn't matter you will wait. And the front desk people allllwwaaaayyyssss are rude. Always. Doesn't matter who it is they are just rude. I don't know why. But the doctors are always great and nice and make you feel better. So in my opinion worth the rudeness and wait time. Better than waiting weeks or months to get into a primary for something that's need to be dealt with now. But make sure you've cleared your schedule cause oh boy it's a task.

SAVE YOUR TIME AND HEALTH! Don't bother going here. I made an early appointment. When I got in to…read morecheck in there was only 3 people ahead of me. They said the system was down and couldn't get me checked in. However, they were able to get other appointments checked in and seen ahead of me. When I brought up the long wait I was told I had to go somewhere else they were not able to check me in. Directly after I watched them check in 4 other people after I arrived. My appointment was scheduled for 8:30 and they sent me away at 10:45. Was not see at all. They did nothing for me but waste my time while exposing me to others sickness. Came to Duke City Urgent Care. They were professional, courteous, and able to get me see within 30 minutes of arriving without an appointment. PLEASE DON'T WASTE YOUR TIME COMING HERE! They had no care for the inconvenience this caused or my health. I would give them no starts if possible!

They never answered the phone. They don't really care about the caller's needs. Ignoring a…read moreringing phone is a strong indicator of quality. Let that be a warning.

My wife had a very poor experience here. After carrying strong flu-like symptoms and a 103 fever…read morefor three days, she was sent away without treatment. The PA who saw her listened briefly to her lungs, then became focused on her perception of heart attack symptoms in my wife, after my wife stated her chest hurt when taking deep breaths. My wife left without any real treatment or investigation of her symptoms. Two days later, my wife was seen by a different PA at a different urgent care company. Her lab results showed she had pneumonia. The new PA prescribed proper medication and now my wife is on the mend. Would not recommend this office.

Tried twice today to pick up a prescription but no pharmacist and horribly rude staff couldn't say…read morewhen they would be open or how to get medication elsewhere. There were two other people there asking the same thing and no clue how we can get our meds. Not the first time they have been disappointing but my insurance forces me to use them.

I was personally surprised to see how clean this location was. The staff member working there, who…read moremay have been the manager, was extremely professional and quick at the checkout process. They have a wide selection of every day needs ranging from medicine to food. There is plenty of parking around the building as well.

I needed my FAA medical renewed and "Doctor On Call" was the only place open the week of Jan 1. I…read moreguess they'll take any business they can get! What an awkward experience! This visit started off with me forgetting to fill out some paperwork online before my appointment. I arrived at the office to a couple of lap dogs running around and jumping on my leg. The three women in the converted office space were obviously not happy to have their gab session interrupted. I asked if I could use one of the three computers that were obviously not in use. "Oh, no... We don't have a commuter you can use, you'll have to reschedule." This place is across town from me so I was none too thrilled to have to make the trip again, but did so. I had to wait 15 minutes for the first appointment of the day, during which time I asked to use the restroom. After I did so, they informed me I'd need to submit a urine sample to even start the exam. Great timing. After countless cups of water and coffee was finally able to "produce" (sorry for the TMI), I was shown into the actual doctors office (there are three semi-connected offices in the complex). Dr. Vigil ran through the standard questions with the same enthusiasm and professionalism I'd grown to expect from his staff (i.e. none). It's not that he didn't do his job, but needless to say I won't be going back.

This business falsely advertises 24-hour urgent care. It has been 12 hours after I have called and…read moreleft several messages and they have not called me back. From my perspective, they should not be allowed to advertise a service they do not provide. I do not recommend this business at all!

Excellent, they have Urgent Care and a Regular Clinic in a couple areas of Albuquerque, Cedar Crest…read moreand Moriarity. I have found caring and compassionate Doctors and very nice Staff. They off Imaging and Xrays at some of the locations. Walk in and cash pay too. Patient Portal helps to keep in touch with your Doctor, Virtual Visit and Managed Care.

Visit 1: They rescheduled without telling me. Their automated text alert system still sent the…read moremessage. They said it's not their problem. Visit 2: Overcharged for an annual wellness check because I mentioned I have chronic pain. $300 for the doctor to say: "Come back if it gets worse."

I have gone to appointments twice where after showing up I was Not able to be seen because a nurse…read morepractitioner wasn't onsite. Sub standard website should/could flag this type of issue and schedule accordingly. Piss poor

Went in for a well woman exam which is paid for by my insurance. What Planned Parenthood doesn't…read moretell you is that they won't do the exam and pap in the same visit. This makes absolutely no sense. Do they think woman want to make two trips, go through the prep work twice, and after all of that have to pay for the second visit out of pocket? Why in the world would anyone ever want that? I will never ever use them again and I can find no reason why you would want to use them either. There is no justification for what they are doing.

I became a patient at Family Medicine PC in December 2020 because I was frustrated with the Doctor…read moreI had been seeing prior. I have been there 3 or 4 times since and have finally found a clinic and doctors that I trust. I appreciate that I do not have to sit in the waiting room until long after my appointment should have started. I appreciate the way my doctor, GENEVIEVE CARDONA, takes time to listen to my issues and discuss possible treatments prior to deciding what I need. I really appreciate the incredibly polite, patient, and responsive staff. Your mileage may vary. But, for my money, I recommend Family Medicine, PC to anyone looking for a new family practice here in Albuquerque.

I don't usually pay all that much attention to reviews. Well, pay attention to the bad reviews for…read morethis place. I was turned off before I ever got through the door for my first appointment. Rude little-girl phone receptionists. smh I wonder if they even graduated HS.

I had an absolutely wonderful experience at this Tricore! I made an appointment online, and upon…read morearrival I typed in my code on the kiosk. I was seen within 2 minutes and the front desk woman was so kind and helpful! My blood draw was quick- one poke and no struggle to find the vein (such a relief)! I was in and out within 10 minutes from check in to after a urine drop off. I will definitely be returning to this Tricore when I need blood work in the future!

As a frequent flyer chronically ill person, this is one of my favorite TriCore locations. They have…read moregreat customer service and despite what always looks like a busy waiting area (it is shared with the doctors), it runs very efficiently. Let's be clear. I've had more than a thousand blood draws between labs and hospital stays. That's not an exaggeration. If anything it might be an understatement. This location has some of the best phlebotomists I've ever encountered. Today Paula drew my blood. She was very thorough and smooth. I didn't even feel the needle. She handled my blood thinner issues like a pro and I didn't even bleed at all - a rarity when I'm not even on blood thinners!