VERY WELL TRAINED , they were able to get my lab work done very quick . would definitely recommend.read more

I have been a patient for some time. I have never had a long wait time. Staff are all friendly and…read morecourteous. I love this facility the only thing that is discerning is when you try to reach them by phone. It takes a very long time for someone to answer. I know they are busy so I am grateful that we have them. We should be grateful that they do a good job. Sometimes we have to think about their work and remember that they are human and very busy. Thank you to each of them I am grateful.

I had an absolutely wonderful experience at this Tricore! I made an appointment online, and upon…read morearrival I typed in my code on the kiosk. I was seen within 2 minutes and the front desk woman was so kind and helpful! My blood draw was quick- one poke and no struggle to find the vein (such a relief)! I was in and out within 10 minutes from check in to after a urine drop off. I will definitely be returning to this Tricore when I need blood work in the future!

As a frequent flyer chronically ill person, this is one of my favorite TriCore locations. They have…read moregreat customer service and despite what always looks like a busy waiting area (it is shared with the doctors), it runs very efficiently. Let's be clear. I've had more than a thousand blood draws between labs and hospital stays. That's not an exaggeration. If anything it might be an understatement. This location has some of the best phlebotomists I've ever encountered. Today Paula drew my blood. She was very thorough and smooth. I didn't even feel the needle. She handled my blood thinner issues like a pro and I didn't even bleed at all - a rarity when I'm not even on blood thinners!

Always way behind and understaffed. Y'all should really make less appointments to align with…read morestaffing not fairytale corporate goals. People have professional schedules and I've never waited with an appointment at tricore. Unfortunately one doctor I see uses quest. They are awful

Terrible customer service and absolutely no regard for any of their disabled or elderly patients,…read moreyour staff treated their customers like trash they should work on that and do something about that

I am so thankful for Christy and her incredible knowledge. She helped me go from barely making it…read morethrough my day to being back at the gym and feeling strong again. Her guidance and care have made a huge difference in my health and overall well-being. Christy truly cares about her clients and takes the time to share her knowledge in a way that empowers you to take control of your health. Because of her, I've learned how to keep my blood healthy and maintain habits that support my body every day. I honestly don't know where I would be without her support. She has played a huge role in helping me feel healthy again, and I'm incredibly grateful for everything she's done for me.

Christy is awesome. We believe in her 100%. She listens and is emphatic to our concerns. She is…read morereliable and doesn't try to prescribe things we don't need. We enjoy our sessions with her when visiting Albuquerque. Thank you Christy! 5 stars!

Had to get some bloodwork done and went to Labcorp at Encino Pl NE…read more The lab was very clean, run efficiently and the staff, friendly and helpful. My appt was right on time! It probably helped that I had made an appt ahead of time and was NOT a walk-in.

The provider I was using selected the lab. I was impressed with the friendliness of the staff and…read morehow quickly they moved people along. I had no bad experiences and would use them again if given a choice.

I've been here since 11:35am I am currently still waiting to get blood work done. I am writing this…read morereview as I am still waiting it's been 45 mins now people have came after me and been seen before me this very unprofessional. DO NOT COME HERE if you want to wait for hours. Do better tricore!

Had to have blood work done , it has been awhile since I have been here …read more I checked in & 9:15 am and took my number and sat done within 5 minutes they called my number.Madison was very pleasant and professional she poked me once in my left arm and smooth sailing from there ,yay ! Usually they poke me more than once not this time , thank you Madison .0

The office staff were pleasant, respectable and helpful. Not like other labs I have gone to. The…read morenice young lady even handed me her phone to log into my appointment since my phone would not connect. They all were friendly and sweet. Some labs you only get a kiosk and if you have an issue you are on your own. I look forward to go and get my blood drawn now. Their prices are reasonable and since I pay out of pocket I am so happy. My specimen was sent to Dr. Data effectively and my results were prompt. Thank you for your superb service.

To the owner of this franchise: I've been going to ALTN for years now. They are a business. I…read morenever expedited them to be my BFF. But I AM DONE. The employee who was on duty on Saturday 6/20/2026 is wonderful. The one with the tattoo on her throat. :-) She knows what customer service is. I have just loved her. The two employees who were on duty today 6/22/2026 -- they are not at all nice. In fact, the older one who has been there forever -- she is SO RUDE and SO UNKIND. Unbelievable. But I've kept going to this ALTN because this is the only one in the whole state of NM. I've been so grateful that I can get my B12 injections when I've wanted them. However, this morning I went into the office with some printed-out information that I got off of the general ALTN website (I don't want to go into what it was, not on social media). And the older one went for my jugular. She accused me of "you're always trying to start something". Huh. I thought she'd be happy to see the info I brought in. What could anyone start something in a lab -- especially a lab one is grateful for. smh And not only that -- she proved that she's not very bright either. //// I AM FED UP WITH HER NASTINESS. (The other one, this morning, is no great shakes either.) I'm never going back. I called and emailed ALTN Corporate. I left a message asking that you call me. You and I have run across each other in the office a couple of times. You were so nice. If I don't hear from you, at least you have this. I'm taking my business elsewhere, and I've already found another lab. Just know that this ALTN can't be trusted anymore either. I will be contacting the state of NM department of health with my complaint.

DO NOT GO HERE!!!!!!! Unfair billing practices is their specialty. I went here over a year and a…read morehalf ago and honestly forgot about the bill because they didn't bill me until OVER A YEAR LATER. Per NM law, they have no leg to stand on if they can't provide proof they billed you in a timely manner, ultimately resulting in them eating my bill. I was not about to pay it because they couldn't be bothered to bill me timely. About 6 months ago, my husband ended up at the same urgent care even though I told him not to. Guess what? Took them SIX MONTHS to bill him. We received a bill of $10 and called prepared to pay when the guy in the line notified me we owed over $100. I said that's odd considering I have a bill here for $10 that was "sent" 4/20/26 which, again, super weird because we just received this bill in JUNE. Proof that they don't have their crap together. The customer service guy was less than helpful so I asked to speak with the "supervisor" who oddly sounded like the same guy lol only to be HUNG up on TWICE. Called back immediately and demanded to speak to him but he was suddenly out of the office literally 10 seconds later . Then the guy said they were ready to take my $10 payment and I told them to eat the bill. I would not put it past them to charge me the full amount so better safe than sorry. Also, people, medical bills can't be sent to collections by law in NM unless they are over $500. Do your research! It'll save you a lot of money when it comes to companies like this with unfair and ILLEGAL billing practices. No sweat off my back. I was ready to pay what they billed me but after the horrible way I was treated, good luck to them and hope they go out of business. Will be reporting them to the BBB also. Save yourself the hassle. Do not use these people - they also have one other location on the east side. Avoid them at all costs!

the lady at the front desk was a real witch. not helpful at all. sorry you hate your job and gotta…read morebe here on a Saturday!

I now have a job that doesn't require a CDL, but I am maintaining the requirements to keep it. I…read morecannot speak highly enough of Custom Health Services. From the moment I walked through their door, I felt welcomed and valued. Dr. Silverman and Shari were not only professional but also incredibly caring and attentive to my needs and questions I had. I wholeheartedly recommend Custom Health Services to anyone looking for personalized, compassionate, and professional services. They truly go above and beyond for their clients, and I am grateful to be one of them.

As I stated 6 months ago, this is last company that you should be doing business with. Never in my…read more30 years of having a cdl have I ever been locked into a facility and not allowed to go back to my car. Concentra, Labcorps and all the other labs have waiting rooms and you can walk to the parking as many times as you like. The misinterpretation of the rule is another indication of the incompetence that's run rampant in this business. No, this bad experience didn't hinder me in any way, I was employed when I was held captive here and was employed when I was freed. NEVER EVER in my 30 years of professionally driving and testing have I gone to a testing facility where I had to be buzzed in and locked in. If you drivers don't believe this isn't the norm leave this go around town to Concentra, Labcorps, and any reputable testing facility. This is one facility that I believe fell through the cracks of federally licensed facilities that have a standard to meet. After my experience with them, I went to. Reputable company and took a test that day. They provide a box for your possessions, but that box isn't secure and have no lock. The company I went to after leaving this prison, had a lockbox and I was given the key as I went to the restroom to provide a specimen. In this thread I've provided at three reasons for you to take your business elsewhere. Giving this company 1 star would be misleading, and - stars isn't and option, so I'm forced to give at least one star. But know a negative 5 would be my rating if it were available.

Quality care. Kind, compassionate…read more Not scary at all. Have had several from this place. Always good experience.

I highly recommend Upright MRI. My husband does not like the enclosed MRI and he did really well…read morewith this type of system. The imaging is very good. The staff is awesome. They are very helpful in everything they do.