Started getting my face waxed here when I moved to the area a few months ago and they did that fine. So four days ago I got my nails done. Full set acrylic. Six hours later one of them popped off like a cheap press on nail would. So I went in the next day to get it fixed. Now here it is, three days later and another one popped off. So do I go back to them and get it fixed in the morning? Or do I go somewhere else? I don't want to even talk about how David used his own ungloved fingernail to STAB at my cuticles and when I said 'hey that hurts could you use a tool or put on a glove" he said "you have a lot of skin" and just kept stabbing away with his own fingernail. It was the worst experience I've ever had at a nail salon. I wasn't going to leave a review but holy shit. ANOTHER ONE POPPED OFF LIKE WTF read more

New Nails Spa - Nail Salons Near Me - Fort Collins, Colorado

I went here because they could take me right away. I was a bit hesitant because I have such a hard time finding a consistently good nail salon in Fort Collins and I'm so picky because I do nails and my own nails. But I was very pleasantly surprised and pleased with the job that Tim did. He was very meticulous and attention to detail and my nails turned out wonderful!! He also made sure that he filed close to the cuticle so there was no ridge for me to pick at. Definitely recommend!!! read more

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I am very disappointed with my most recent experience here. My friends and I stopped in for a day of relaxation in the midst of an incredibly difficult semester. We all asked for dip manicures with tips. My friends were serviced by very nice and meticulous nail artists, but my nail artist was extremely rushed and did a very sloppy job with both the dip application and the artwork. I asked for a dark navy color and I got a very muted light blue, as well as French tips that she applied so far down the nail that I asked her to shave them down to make the French appear slightly thinner. I also asked for a leaf design that I don't feel looks at all like what I asked for. She even did the artwork on my friend's nails that came out completely differently than what my friend had asked for. Her excuse for this was "your nail is too short to do this design," which is ridiculous because the image I showed her had the design applied on an even shorter nail than mine. I had to keep asking her to shape my nail again because she would shave it so rapidly that one side would be much pointier than the other and I had to keep checking her work to make sure the nails were round. She also filed my nail so roughly that I was bleeding for a few minutes when I left. Eventually we had been there for 3 hours and I had to go back home for a lecture so I just gave up on everything and left. I thanked her for her effort but I was obviously not happy. Even my friend who liked her nails and was taken care of properly had the wrong color applied (she asked for grey and walked out with deep blue). All of this cost $60. The next day the gel top coat was already chipping and I was so disappointed with the overall job that I went back in hoping the shop owner would be reasonable and just cover my nails with another color so I would be somewhat happy. I walked in and I asked for that and she started yelling at me in front of all her customers that I should have said something yesterday if I wasn't happy and that she was going to charge me $30 just to apply another color of gel over my nails. I told her that I didn't have any time to stay the day before to fix things and this is the first moment today I've had to come and ask for a redo, and she said that she would only be willing to fix the nail that chipped and nothing else. In the meantime another lady getting a pedicure exclaimed "is that blood?!" as another lady was servicing her. I was very upset and just took the free top coat and left. Needless to say I won't be coming back. I am leaving one star on for the service that my friend had by Tim, who is wonderful at what he does and is very meticulous and patient. There is also another younger girl who was very polite to me even while the shop owner was yelling at me in front of everyone. However everyone else there is rude and inattentive. I'll go to Polished Nail Spa instead. read more

New Nails Spa - Dip with tips and a palm tree!! - Nail Salons Near Me - Fort Collins, Colorado

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This is a great place. It was nice and calm there and I was very happy with the pricing. Kelly did an excellent job on my gel manicure, and she's a great conversationalist. I'll be back for sure. One thing - they don't have those little gloves that protect your skin from nail lamp rays, so maybe next time I'll bring a little SPF to rub down my fingers :) read more

New Nails Spa - Nail Salons Near Me - Fort Collins, Colorado

These ladies are great! Strictly adherent to COVID-19 precautions, great conversationalists, and took their time to make sure my nails looked great! The pedicure was absolutely luxurious, and they were very careful to avoid a certain spot on my leg that is painful for me. They give you their full attention and I will definitely be back! read more

New Nails Spa - French manicure! - Nail Salons Near Me - Fort Collins, Colorado

This place was clean and so relaxing. The staff was very friendly and they did an amazing job on my pedicure. I would absolutely go here again. They had good prices, great color selection and made me feel so relaxed during my spa day. read more

New Nails Spa - Fresh pedicure - Nail Salons Near Me - Fort Collins, Colorado

I am very pleased with this nail salon. Fort Collins unfortunately doesn't have any outstanding nail salons, but this salon is great! It's clean, staff is very friendly, and the prices are good. My pedicure was really nice! The paint job is great and my massage was done well! This is a good go to place for your routine manicures and pedicures. read more

Garbage. Rough, rude, aggressive lady did a lazy, lousy job on my pedicure. She obviously hates her job and her customers. At one point I reached down to touch my own toe and she slapped my hand away. I "upgraded" for $10 to get extra attention for my first pedicure of sandal season, the upgrade claimed it was for cracked feet. Couldn't even do a basic exfoliation. Zero positive effect. Literally NONE. Polish is flaking off after two days. This is the first time in my life I didn't leave a tip. I wish I had stayed home, done my own feet and kept my $38. My self pedicure would have lasted at least a month. read more

New Nails Spa - Gee, thanks for the 1 day of paint. - Nail Salons Near Me - Fort Collins, Colorado

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$37 for a basic gel manicure is ridiculous, the fact that you make an appointment matters to no one (they took 3 walk ins in front of me) , and they will continually push more expensive products even when you tell them REPEATEDLY that you're not interested read more

I always have the best nails, Rose does a great job every time. I had just moved to Fort Collins and was looking for a nail salon and I got lucky first try. I highly recommend New Nails Spa. read more

I came in for a gel manicure and regular pedicure. I'm giving 1 star because of two reasons: 1) I want others to be aware of their prices prior to getting their nails done here. 2) Getting cut multiple times and bleeding everywhere throughout my manicure. 1) I asked for a basic pedicure, no gel polish. I was talking to my friend and halfway through the painting I realized she was using gel nail polish on my toes. She didn't ask if I wanted gel, she didn't tell me how much extra gel polish was, and she didn't stop. I found out when I went to pay that the basic pedicure on their menu they give you is $29. It doesn't have an option for a gel pedicure on the menu and it doesn't tell you what adding gel polish would cost. FYI for everyone reading this - gel polish is $20! Almost the amount of the actual pedicure! I was dumbfounded. For my pedicure and gel manicure, it was nearly $100! I'm from California and have never paid that in Los Angeles. When I told her I didn't ask for gel, she just said "oh sorry". Not acceptable. 2) When the same girl who was doing my pedicure did my manicure, I told her I didn't want gel on my toes but I wanted it on my hands. She said "oh sorry" about the toes. She RUSHHHHHHED through the manicure because they were busy (accepted more walk-ins than they had staff for) and cut me multiple times on my cuticles where I bled during the cuticle process, I bled after washing my hands, I bled during the painting, and I bled during the lotion phase. She just kept saying sorry and I told her she needed to slow down because she was going too fast for how busy they were. For $39 I expected her to take her time and not cut someone. Your overbooking is not the customers problem and they shouldn't have to pay for it. When I paid, I was expecting some sort of discount for the amount of blood coming from my fingers but never did. I only got "oh sorry" over and over again but no compensation for it. In addition, my two friends and I were walk-ins and nobody was in the salon when we got there. It took 3 hours for them to get through us because they kept taking more walk-ins but didn't finish us before moving onto them. It was disorganized. Over-priced. Unethical. And dangerous because of how much they were rushing through the service. I'm very disappointed and shocked my nails cost more in Fort Collins, Colorado than Los Angeles, California. That should say something. Make sure you're CLEAR with what you want and don't want and don't stray from that when they try to do something you don't want. Also, for designs it's an extra $5, another thing they didn't tell us when my friend got a design. Ask. Ask. Ask. And beware! read more

Very clean nice nail salon. They took me in right away. Wonderful selection of colors and did a great job on my nails. Almost two wks later and they still look great. I was visiting but when I'm back in town would definitely get my nails done here again! read more

Never going back again, ladies be aware of their prices prior to getting their nails done here. Got cut multiple times throughout my manicure. the guy there Is so rude, I ask him not to file too much my own nails because they are too fragil, he didn't care. read more

We made an appointment for four people. Two of them had to wait until the other two were done. The massage part during our pedicures was awful. 2 minutes at the most and they did not even work on the feet. read more

New Nails always leaves my nails looking incredible!! Everyone there is so kind, and they're always willing to work with more complex designs. My go-to for a manicure every time. read more

New Nails Spa - colorful acrylics - Nail Salons Near Me - Fort Collins, Colorado

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Desperately missing my nail techs & some fly nails due to the COVID-19 safety restrictions and a recent cross country move, I had to find someone in FoCo ASAP. Let's just say I was pleasantly surprised after having not so great experiences other places. Not only did they slay these nails, my cuticles & fingers weren't all cut up due to rushing or over filing etc. & the attention to detail was much appreciated. HIGHLY RECOMMENDED ! read more

New Nails Spa - Pink gel new set with silver accents - Nail Salons Near Me - Fort Collins, Colorado

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I love this place! They always do a really good job and don't keep you waiting. The man that did my nails is always very careful and does a great job. The deluxe pedicure is awesome too! I have also brought my elderly in laws here for pedicures and we all got to sit down for pedicures at the same time and had a really nice experience. read more

New Nails Spa - Nail Salons Near Me - Fort Collins, Colorado

The nicest set ive gotten since i moved to Colorado. The staff followed COVID guidelines and the guy working went the extra mile to make these extra perfect. Fair pricing and a work of art. 10/10 Recommend. read more

New Nails Spa - Ombre Set - Nail Salons Near Me - Fort Collins, Colorado

The reason for the low rating is that they do not take Covid 19 seriously enough with their masks. They feel that social distancing is enough. Two employees were constantly wearing their masks below their nose. I asked the older, heavy employee to put her mask up and she did for a short time but then let is slip down. She was seven feet away from me. The young man kept his just at the lowest nose level possible, almost not covering his nose. He floated around the room. I also felt that the attitude was not that welcoming. I had made an appointment with Kelly and she said she was double booked so she had another very nice young woman fill in. Her English seemed limited. Kelly never had an apparent customer. In general, they paid a lot of attention to their favorite repeat customers and I was not given much of a welcome. It was close to reverse discrimination. I will not go back. read more

Kelly is awesome! I tried at least 3 other nail salons in FOCO since I just moved here and none of them were any good. Although I don't like the smell of the artificial nails .. Kelly is worth it. She's so sweet and nice and does a great job. I've had some great conversation with her too. This salon is very clean and they use sanitized tools too! And I can usually get in same day but I always call for an appointment. read more

Awesome work! Friendly staff! Thorough and did a great job. I've been searching for a place to get my nails done here in Fort Collins and I finally found it! Yayyyy! read more

I made an appointment which is definitely the way to go, I walked in and sat right down. The gentleman who did my nails was very detail oriented and very receptive to what I wanted, made sure the length and the colors were all correct. He did an amazing job with my nails they look beautiful. Plan on spending about an hour and a half here, the nails were $50 which is reasonable for a set of acrylics. Only downside was he was very rough on my cuticles. But overall I am very pleased. I will be back! read more

New Nails Spa - Nail Salons Near Me - Fort Collins, Colorado

So happy New Nails Spa was open and available today! We came in on a Friday afternoon and needed their Deluxe Pedicure ($35.00) service and it was worth it! Can't wait to come back soon! read more

i'm new to the nail community, it was my first fill in ever and I wanted to change my pre french nails with green tip to red tip. I had an older man do my nails and he absolutely BUTCHERED it. He then just painted over it and i hated it and asked him to take it off. After doing so poorly and addressed my concerns about color seeping through the clear color, he got up and just left without even apologizing. I then had to wait and another employee came in and he had to redo my entire set. I ended up with a solid red powder because they were already closed and i just wanted to get the hell out of there. The man that tried to fix the errors was rude and was being aggressive, letting out sighs every time i moved. Even though it looks fine, it is not what I wanted AT ALL. i'm very upset with my experience at this nail salon, and in the end, they tried to OVERCHARGE ME 45$!!! for being there for 3 HOURS! they messed up and i ended up leaving with something I did not want. DO NOT GO HERE UNLESS YOU SCHEDULE WITH KELLY! but if anyone has any other nails salons to get this off my nails please let me know ASAP!!:)) read more

New Nails Spa - can see 2 different shades of red - Nail Salons Near Me - Fort Collins, Colorado

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I attended this salon after I had set an appointment somewhere else and they set the appt for a day they weren't even open.... I walked in right when they opened, and Kelly (owner) got me started right away in a very warming and welcoming manner. I got a pedicure done with her and she did everything in a timely way! And my toes look and feel great! I will definitely be coming back, as the store has a lot of potential and is new to town read more

I've been in twice to see Rowe, she's done a great job with mani/pedi and the prices are super reasonable. I haven't had a problem getting an appointment either time. Will definitely continue to see her! read more

I took my girlfriend to get her nails and eyelashes done and they did a fantastic job on them! They were very nice to us and they took their time with us too. Would definitely recommend! This is going to be the new place I take her to for cosmetic services. read more

I have gone to New Nails for almost a year now. I always call for an appointment and at least 90% of the time I have to wait - sometimes Ben is not even there. I would not recommend them if you need to have your appointment start on time (I can wait 5-10 minutes) but sometimes it is a half hour late. I have recommended them many times - but never again. I don't think they ever write down an appointment so they can take care of you. I called yesterday morning for an appointment today - when I got there I was told they don't have time to take care id me. With so many other choices you would think that Customer Service would be a priority. I will not go back. read more

I've had a really hard time finding a quality nail salon in Fort Collins that doesn't blow my whole beauty budget. I tried New Nails today for a pedicure and was so pleased with the results. The environment was clean and pleasant. The lady who did my nails didn't rush through the "pampering" steps and did a great job on my polish. Would definitely recommend to a friend! read more

The man that did my nail was very rude and made me feel really uncomfortable letting out sounds of being bother I will never go here again and wouldn't recommend I didnt even get my nails finished read more

New Nail Spa has always been my go to spot but the last couple of times I have gone the service hasn't been the same. I always book my appointments with Kelly but this last time I went she said she was busy and had the other young woman do my nails. She was very nice but my nails were lopsided and not the shape I wanted. Kelly had said she had an appointment during the time I was there but I did not see her take anyone she was just sitting around on her phone the whole time I was there. Kelly is good but if she's always too busy now I rather go somewhere else. read more

First of all the quality of my nail trimming and polish were excellent so you may wonder why I am leaving a one star review. During the prep for the pedicure, the gal nicked my foot in two places with the sponge, leaving raw skin exposed. She did not notice and started scrubbing the areas again. I had to tell her to stop and showed her the two spots. She did not apologize or say anything. I thought of leaving right then but decided to finish the pedicure. It has been one month now and I still have a small scab on my foot. Fortunately, nothing got infected. Sadly, I won't be back. I've never had this happen before during a pedicure. read more

Do not go here!!!!! The woman doing my nails made me pay before she even did them, and watched me closely as I wrote a tip. I didn't know what to tip her because she hadn't even done my nails yet, so I tipped generously, because she was watching me so closely. My manicure was done poorly, and chipped the second I got home. She also left while my nails were drying, and I didn't know if I was okay to leave, so I sat there for 30 minutes. I'm pretty shy, and a teenager, so it's hard for me to speak up. She had short hair, and was wearing a butterfly necklace, I didn't catch her name. Felt like I was taken advantage of, and was charged way too much. read more