my family has been coming here for years and they're kind, trustworthy, helpful, and good at their…read morework

Friendly, efficient service. Ended up with nails in two different tires two weeks in a row, had a…read moregreat experience here both times.

They are very knowledgeable on plow trucks, plow systems and trucks in general. Awesome front desk…read moreman Benito who makes you feel welcome even when you're spending money. Great Place!

Thanks a lot, really appreciated the professionalism, responsibility and ethics of Red Garage, I…read moremust say, I am impressed, this place is AMAZING with great employees. Will become a regular customer for sure. Cheers Luiz

These guys are amazing super friendly and do the work quite quickly…read more Did an oil change I was in and out in under 21 minutes.

Have been taking all decade old cars here. truly value…read moretheir opinion. several weeks ago needed inspection, mechanic stopped me and said my car will fail for exhaust reasons, then proceeded to aid me in finding locations to get that handled. grateful. several months ago, brake mechanic , (Artist) brought my Civic back to life. great price as well for a big job. Today my wife brought in Rogue after I suggested Avis of Elmont. Her phone call back to me was a joyous one. Not kidding at all. Thank you to the Avis group of Elmont.

They have fixed two of our cars for us. Jason is very kind and explained what needed to be fixed…read moreand why. He also got the car fixed faster than expected both times, which was fantastic for us since we didn't have to be without a second car for very long.

They overcharge. I get a second opinion somewhere else and it's always cheaper and not as big of an…read moreissue as Ideal said it was. They highball which isn't fair.

Alex is an expert mechanic and takes good care of our BMW and Jeep Cherokee. He has rebuilt the…read moretransmission with post market Jeep parts and the truck is humming away 6 years later. He has done brake, suspension and minor engine work on my BMW X3. All great jobs. My only complaint is that the front end of the shop is poor on communication. This happens at 4 pm when they know your car won't be finished that day. Many times I call them to get the bad news, very few times they seem to be sorry or offer me a slight discount for my inconvenience.

Great customer service. They don't try to make you pay for service/work you don't need. Their…read moreprices are very reasonable. I will definitely go back there for future repairs and service!

Do not patronize these guys. I brought my car in for an inspection and brake check/repair. On day…read more1, no one could get the story straight -- 'you're up next,' 'your car up on the lift now,' 'why is your car here?' Toward the end of day 1, one guy promised to call me back in 5 min. I called back in 7 min. and, you guessed it, they had all gone home! On the 2d day, I was told: 'your car is up on the lift now,' and then 'there's nothing wrong with your car.' Even though I already knew that I needed new brakes. At 3pm on day 2, I went to collect my car. By then, I knew that no one had checked my brakes at all, although one guy again told me 'there's nothing wrong with your car.' At one point, a manager with whom I was speaking took a call. When he took off his mask to yell (louder) at the caller, I asked him to put his mask back on. His response: 'you can move six feet back from me.' Now I need to take my car to really get my brakes fixed. But hey, I got my inspection sticker. Nightmare!!

Please see my previous review on the Manhattan East Auto Repair which was renamed Active Auto…read moreRepair: https://www.yelp.com/biz/manhattan-east-auto-repair-service-inc-new-york?hrid=JB079TkxAweNpxr4k_rn6A&utm_campaign=www_review_share_popup&utm_medium=copy_link&utm_source=(direct) The person I dealt with was the same Josh from Mahattan East aka Active Auto --------------------------------------------------------------------------------------------- Full disclosure, I do have a good understanding of vehicles; although it is not my profession, it is my hobby to work on cars. Act I: Foreplay My wife's car was stranded off the bridge on her way to work because the alternator died. She called me at 6AM frantic because the car suddenly just died flat out. She told me the battery light stayed lit but ignored it and kept driving. I told her she will need a tow because the alternator died, there is nothing I could do at the moment, even if I picked her up. So she finds a tow truck service on Google and a guy name Paul shows up. He wanted $90 to tow to this specific shop, or $243 to bring it to a local shop that I am familiar with. Already, its a red flag. She had to hurry to work, and made a quick decision to go with Paul and Active Auto. Boy did the fun begin here. Act II: Bend Over So after a couple of hours, wife calls me from work saying they're quoting $500 to change out an alternator. What in God's name?! A quick search of Autozone, says it cost $183 for the alternator, so its a $300/hr labor charge. I quickly called the manager, Josh, and asked for an explanation. He goes on telling me, "listen its a $500 part alternator is burned out, and the best I can do for you is $450 cash, its the best". I asked if I could pick up the car instead but Josh said theres a $125 diagnostics fee, and $75 storage. I said it was the same day, actually something that happened few hours ago what exactly is he storing. He said $200 take it or leave it; basically taking the car hostage. So I reluctantly agreed to the $450 charge, boy was that a mistake to haggle. Act III: Deeper Penetration About an hour or so later I get another call, he wants ANOTHER $250 for a 'broken pulley'. It's amazing how a burned out alternator also means pulley is 'completely broken'. I asked how did a broken alternator become $700 job, he responded with another rude tone "listen buddy, pulley is broken do you want to do the job or not". I offered to take a look first hand look, and he started yelling at me "there is nothing to look at, either you want me to fix the car or not, $650 is the best price cash for you". Okay.. he knew it doesn't make sense to pay for another towing fee to another shop because he can have me for the $200 for doing nothing since I diagnosed the car myself by just hearing about the symptoms. I agreed. Final Act: Money Shot An hour later Josh tells me the car is ready and I owe $650. Okay. I agreed that I would go to get the money because the ATM will probably not allow for a withdrawal that large. He said he will close up shop and have the original tow truck guy open the door for when I arrive (kinda working together now aren't they?) I arrive to the city, and proceed to call him but another partner picks up. He said that tow truck person will be there soon.... 15 minutes nothing. I said that I was waiting outside and cold, his partner proceeds to berates me with "listen, stop rushing me now, I told you the tow truck guy is coming so wait!". About an hour later Paul arrives to release the car. Basically after getting butt hurt, AND waiting to pay for it I still get berated by these guys. Guess I am doing THEM a favor by giving them business. TL;DR: Got highway robbed by Active Auto Repair, get AAA premier insurance if you have a crappy car. They will tow you 100 miles to any destination of your choosing. If you're ever stranded in the city and a guy named Paul with with a flatbed is going to tow your car to Active Auto Repair. Think about a dropped soap in prison, run don't walk away.