We went into SW Medical with the intention of buying a new wheelchair because the one we were using…read morewas over 5 years old and had many issues. The service manager said he thought we didn't need a new chair because he could fix all the issues we were dealing with and they could do it on the spot if we wanted to wait. We did and he was right! The old chair is now just as good as it ever was. A big thanks to everyone there who were all so kind to offer help.

Will call Monday with measurements to complete my order/process. A woman provided support…read more Pleasant, sincere. Knowledgeable. Neat. Organized, gave a heads up on fee. I trust this is going to be good bc she could have guessed and didn't. Wanted exact numbers and that it will take about a week to receive this specific order. Id definitely recommend this business.

Electropedic beds are wonderful. I know this because my parents and several aunts and uncles rave…read moreabout their Electropedic beds. So, when my mother-in-law was moving to a new home and in need of a bed that would do more than a regular, flat bed, I knew the Electropedic bed would be the right solution. What I didn't know was that I would receive such OUTSTANDING SERVICE. Gene at the Phoenix location was a life saver! Our plans for getting the bed at her new home were suddenly and unexpectedly rushed. During a very difficult time for us, Gene made sure that a bed was available for my mother-in-law's early arrival. (Her bed was being made per her specifications and would arrive a day later.) Gene even included some special gifts to make my mother-in-law's transition easier. Gene at Electropedic Beds is can-do kind of person. Though this may be the company's regular method of business, I felt that Gene went out of his way to make our difficult and very stressful transition work out well. Thank you, Gene! It's been three months since we made our purchase. My mother-in-law loves her bed! :)

This business lied about the lift chair I ordered. They sent wrong color and NEVER stated it was…read morepre-owned. Gave driver wrong phone numbers and I was never called about delivery time or given a choice. When I sat in it for 3 hours the chair was uncomfortable and I immediately informed them to pick it up. A day later no driver phoned to pick it up. I now have to wait till next week. Was charged fees of $460!! Do NOT buy from this place!

Phenomenal service! I was passing through Phoenix on a Sunday night and having a tough time…read morefinding the fuel filter for our truck. Rusty asked for my truck information, what direction I was driving, and said he would call me back. Within 10 minutes I received a text with the location of the part in the next town that I would be passing through, and a phone call from Rusty to make sure I received his message. A few minutes later he sent me information for someone who would install the part for me at a truck stop in the next town, complete with detailed directions and phone number. I learned that they actually deliver fuel, so if you are ever in need of fuel delivery you should definitely give them a call. Customer service like this is hard to find.

We were broken down on the freeway in rush hour. Our truck died in the HOV lane. Just stopped. We…read morehad the police shut the freeway down to get us off the freeway. I'm calling for a diesel mechanic. I called because my boyfriend was busy with the police and tow truck. I asked if this guy was a diesel mechanic. I explained the situation and interchanged the verbiage gas and diesel. Sorry I have a gas vehicle and don't drive the truck. The guy called me out on it. So he talks to my boyfriend and then the call was lost. When he called back he asked what the cop said about our truck and I asked if he wanted to talk to him. So the officer was talking to him and then said "I'm not going to continue this conversation ". We hung up. The mechanic on the phone told the cop something to the fact of how his brother was beat up by the cops. REALLY. Don't use this company. If it's an emergency he won't help you because he has issues with the police.