As a Santa portrayal artist, I take all my costing to this dry cleaner. They've never screwed up,…read morevery professional, and I'm very happy with their work.

DO NOT USE THIS DRY CLEANER - DESTROYED MY DRESS & REFUSED RESPONSIBILITY…read more I brought in a brand-new formal gown to Hazel Dell Dry Cleaners for simple spot cleaning. I had purchased the dress just 48 hours earlier for $215 and simply wanted a small spot removed from the chest area. The care label clearly stated "SPOT CLEAN ONLY BY PROFESSIONAL - NO STEAMING ON BEADING." What I got back was COMPLETELY DESTROYED: - Off-shoulder strap torn and frayed - Black stains throughout the dress that looked like ink or oil (owner admitted to leaving pens in pockets that damage clothes, but refused to even look at my dress or admit responsibility) - Chemical looking stains and water looking damage across the entire dress - Looks like they resewed parts of the dress without permission or disclosure - Tears, frayed strings, and incomplete stitching throughout (this may be why they couldn't find my dress when I came to pick it up) - What looks like heat damage, fabric distortion, and holes in overlay material - Multiple areas of damage despite requesting ONLY one small spot be cleaned THE OWNER ADMITTED FAULT - THEN REFUSED TO PAY: When I called to report the damage, the owner directly stated: "I didn't give items received that week the appropriate time or care they should have because I was busy." This is a clear admission of negligence. Despite this admission and 60+ photos documenting the extensive damage, the owner: - Refused to properly examine the dress or photos - Blamed ME for the damage (accused of wine spills - I don't drink wine) - Called my $215 dress "cheap" to justify refusing responsibility Claimed silk naturally falls apart and develops spots (completely false) - Made contradictory statements (first claimed he "never ruins clothes," then admitted damaging others' items with ink) - Only refunded the $21.75 cleaning fee (in cash, no documentation) after much insistence - Stated "I don't care who you report me to" - Tried to exclude me from the conversation at one point, only speaking to my fiancé, which was completely rude and my fiance obviously put a stop to it - Admitted he couldn't return the dress to its original condition, saying "anyone would tell you the same thing" The dress is COMPLETELY UNWEARABLE. I have a witness and extensive photo documentation. I brought in a pristine dress with one small stain. I received back a destroyed garment and had to deal with a business owner who was rude and inappropriate with his questions/comments. He admitted negligence but refused to make it right. Save yourself the heartbreak and money - I searched for a beautiful dress , planned to wear it on my upcoming anniversary and now I am out a dress and the money to buy a new one because of this dry cleaners. Take your clothes literally ANYWHERE else.

Our first visit was for a heavy King size comforter. Overnight at a great price. Our second visit…read morewas to use the $7 machines for huge heavy sleeping bags. Machines were new, clean, as was the entire facility. Each time it was a different young woman at the help desk, and yes they were very helpful! This will be our go-to place for all cleaning projects. Glad they are so easy to get to.

Fantastic customer service. Had my comforter washed and they packaged it like new in the store…read more Very friendly ladies here. Price for wash and dry was the best in Vancouver.

Constantly ruining my husbands shirts - always needed buttons replaced - their machines are so old…read morethey always broke buttons

Nice place and welcoming staff! It feels you are dealing with the proprietor. My launder shirts…read morewere pressed perfectly and on time. Text reminder is also a great feature

Great service, good prices, and the ladies who work there are very sweet. We go to them almost…read moreweekly to get my husband's suits dry cleaned, and we will continue to support their business.

Have used them for years, appreciate a service that actually gets to know you. Love this crew.read more

Great service and friendly staff. I will definitely return for dry cleaning services in the future…read moreand recommend their service to others.

Cleaning quality is amazing my worn wedding dress came out so clean I can say better than before…read morethe wedding because the first place that I got it dry cleaned at didn't get the spots out. I was soo happy to preserve my wedding dress with them too. it looks so clean!! I also take my husband's pants and they come out looking spectacular. I recommend this place to my family and friends.

Not only do they pick up and deliver for free, but the prices are great! Great customer service and…read morecommunication! 10/10 would recommend

FAST, EFFICIENT, FRIENDLY DOOR-TO-DOOR SERVICE! I love this…read moreplace! I was in a bind with over 100lbs of laundry and no idea how to even start. Sasha was great on the phone, got my details, answered all my questions, and came to get everything at a time that was convenient for me. She was lovely, professional, and I felt taken care of right from the start. My mounds and mounds of laundry - which I thought would take weeks! - came back in a few days, beautifully done, professionally folded and packed up, and again, delivered right to my door at a time that was good for me. They do everything - laundry, bedding, and (though I didn't have any at the time) dry cleaning as well. I look forward to using Westwood again and you should too!!!! No job is too big or too small. HIGHLY RECOMMENDED!!!!

Very clean. New machines. They have an app you can download, or pay with your card on the machines,…read morethey also have a place to get change. Would be nice if they had a hanging rack. But they have a nice table in the middle to be able to fold your clothes.

Closed to public notice on door. Thanks for the updated into owners! Just drove 13 miles to find…read morethis wasn't actually 24 hour, they aren't even open to public.

Stopped in at Fashion Cleaners to see if they would have time to hem my son's suit pants for prom…read more The guy that helped us was knowledgeable and professional. The pants will be ready in a few days. The price is reasonable, especially for a skill I don't possess. I will definitely return for dry cleaning, alterations, and other services they have.

This place here, Fashion Cleaners is a gem. Small mom-and-pop, reasonable prices, no frills just…read moreimmaculately cleaned and perfectly pressed clothing. They cleaned two long black dress coats for me and the quality was excellent. I'm very particular about my clothes and they delivered. I also needed a 24-hour turnaround for a wedding and they made it happen without fuss. Now they have 10 pairs of my denim jeans to contend with and they are planning on an old fashioned heavy starch job. Also they have a drive-up for convenience that is the cherry on top. Highly recommend if you care about your clothes and best ever service.