My experience was a disaster to say the least. As I walked into the salon Michael was drinking…read moreliquor with another customer... he continued to do this through out my appointment. I didn't want my hair cut but he insisted, didn't put any products on my hair after washing it, and well the pictures speak for themselves regarding the color job. I had asked for heavy highlights all over my head (which I usually get from a different salon) because my roots were growing out. It didn't end well but I did get a refund. I'm not quite cute how he has a cosmetology license. Michael was a great person just horrible at dying hair.

I had moved to Charleston some time ago from another state where I had taken for granted having…read moreaccess to very advanced and technical stylists. After four years here in WV, I was still having trouble finding a stylist that can cut technical and fashion-forward hair. Then I met Michael. Michael looks like a combination of Edward Scissorhands with a waistcoat and some steampunk vibes going on. His energy can be described as lively and friendly and you immediately know, this guy knows what he is doing and he is an artist! He has multiple locations, and I sat in an antique barber chair on the Quarrier St. location. I had wanted a modern shag cut with a specific fringe and had a picture. He knew exactly how to make it happen and watching him cut hair is nothing short of magic! As he made his way around my head, cutting, swishing and thinning, I could tell he was sculpting something good out of something drab. ( He even had me turn my head upside down for him to balance the cut!) I have to mention he has his OWN private label hair products and they smell AMAZING. (I recommend the honey shampoo/conditioner) I couldn't be happier with my hair, and that is no easy feat as I am a picky little brat. Charleston is lucky to have him for those of us who want rock-star hair, or a precision pixie he is the guy! This man is a trained Barber/ Stylist combo, so when you find that, you better not let go. He has trained in London and LA and it shows. His haircuts feel tailored just for you. I left today feeling cute, like Joan Jett mixed with a little Carol Brady.

I found this salon using Vagaro (love online booking!) and was able to get a Saturday appointment,…read morewhich has proven to be pretty difficult since I moved to this area. Stephanie provides excellent customer service (she texted me to see if I wanted to come earlier than my scheduled appointment). She took the time to talk about what I wanted for my hair and explained how she would make that happen. I got color and highlights, as well as a trim. I love love love the color. It's multi-dimensional and I've gotten tons of compliments. As for the haircut, I was just getting trimmed up, and she did exactly what I asked. For the amount of time spent (three hours) and the products used (I have a lot of hair), the price of $125 was very fair. I'm sure you can go to a chain salon and get cut and color for cheaper, but they are probably not going to take the time that Stephanie did on my hair. Chromatin offers many other services (nails, etc.) that I hope to try in the near future. I definitely recommend it for hair coloring service.

I have gone to Stephanie for a little over a year now and I've never left disappointed. I don't…read moreeven need to tell her what color I want, she is so good at picking what picks my style and personality. I've gone to many other salons in the Charleston area and for a full head of highlights and a trim its usually $150+, Stephanie only charges me $100. I'll never go to another hairdresser!

I've had my haircut there twice. I also had a permanent put in my hair. The first time I had my…read morehaircut. I really liked it. I can't remember the ladies name, but she really did a fantastic job.

I am extremely disappointed with my experience at this salon and feel like people should know what…read morehappened before trusting them with their hair. I went to the salon expecting professional service and left with my hair completely fried and severely damaged. I reached out to the salon because I expected them to take responsibility and actually help resolve the situation, but instead of offering a real solution, they gave me a $20 leave-in conditioner and essentially left me to deal with the damage myself. A $20 product is not an acceptable resolution when the service I paid for resulted in my hair being damaged to this extent. What makes the situation even more frustrating is that I later found out the stylist who did my hair had been fired over the same type of issue, but the salon never told me that when I was there or when I was trusting them with my hair. I feel like that information should have been disclosed, especially if there were already concerns about the stylist's work. I am not looking for special treatment or anything unreasonable--I simply want the salon to take responsibility for what happened and refund me for the service. Instead, I have been left with damaged hair and a product that does not come close to making up for the damage caused. I am extremely unhappy with how the salon handled the situation afterward and feel that the customer service has been just as disappointing as the original experience. I would strongly encourage anyone considering going here to do their research and ask questions about how situations like this are handled when something goes wrong. I trusted this salon with my hair, paid for a service, and expected to leave happy with the results. Instead, I am now dealing with the consequences of significant damage and feel like my concerns have not been taken seriously. I hope the salon will reconsider how they handle situations like this in the future and understand that customers deserve accountability, honesty, and a proper resolution when a service goes wrong.

Love the employees and their cuts and colors. Very helpful when you don't know what you want and…read morethey always work with you to get the look you like

I have been there twice now, and I will go back. However, I would use caution when getting your…read morehair colored. I asked to have my hair darkened and it came out way too dark and had to wait a few weeks for high lights, so I had to live with it for a while. :( In her defense she did darken it, but it was way too dark and did not look good at all. The cuts and styles are great, but I won't ask to have my hair colored there again.

I moved to hurricane a while back. I needed a hairstylist and found sherry online. She is…read moreamazing. I was very happy with my cut. Sherry takes time to look your hair over, and she doesn't rush. She did a great job with my hair, which is thick, curly, and difficult. Highly recommend.

Just moved here from Memphis. I've been with the same hair salon for 7 years...and I have short…read morehair. I found Allure online and scheduled for an appt for 2 days later. Three daughters and I had our haircuts done in no time. Very happy with Vicky and the price was great too.

I had highlights put in by Patty. She was very good, talked to me the entire time, (which I love)…read moreand did exactly what I asked at a reasonable price. I am new to the area, so this was a nice little gem to find. You have to look hard for it, but it's worth it.

Gave me 2 bald spots had 3 people working on my hair trying to fix my hair because someone messed…read moreit up 1 star

I want to start off by saying this place has some good hair stylists. With that said there are some…read morebad ones as well. Corey being one of the bad ones. Worst hair cut I've ever had was done by him. Hair looks terrible and also cut me a couple times. He's cool as shit but cannot cut hair well. This is twice this has happened with him.