They are always on time and great service and drivers and great management. I enjoy meeting the…read moredrivers. Also I like it that I can email my work schedule to Director and it get in system right away.

The dispatcher is so disorganized, it's almost a joke. I was…read moretold my cab would arrive in 10-15 mins. I went outside and waited after the first 15 mins. When I called back, I was told about some other car or, pick-up problem and that it would be another few minutes. I had also explained to her that I was dealing with being stalked and did not want to stand outside at 11pm any longer than necessary. I requested that the driver call me when it arrived. I went back inside and waited another 5-10 mins. I called again to ask if the cab was still coming, as it had now been 30 mins since I initially called for the cab. The dispatcher was very short with me and said I'd been calling "every fricken 5 mins." I wanted to ask her if, she knew how to tell time. Instead, I asked her if, she knew the difference between 15 & 30. I also asked why she felt she could speak rudely to me when the cab I'd ordered was taking twice as long as she'd stated. She hung-up on me. This is not the first time a dispatcher at this cab company was ill-organized. Nor, was it the first time I'd been treated rudely due to THEIR disorganization. Though, it'll probably be the last time I call this company for anything. No wonder Uber & Lyft are doing so well, here. Aug, 20th, 2022

Not good. I called for a cab on a Friday morning and was told it would be 15 minutes, waited 30+…read moreminutes to finally be picked up, had them drive me less than 3 miles away to take me to campus and they charged me $13.25!! That is completely ridiculous for how long I had to wait and how few miles it was to even get there. I guess I'll only be using Uber from now on because cabs in Mankato suck.

Horrible can company. I have been late to work 4 times now. I was waiting outside in the 100 degree…read moreweather for over an hour waiting for the cab driver who said they would be there in 5 minutes. I have scheduled all my pick up and drops off 3 days in advance and they still are always late.

They were great when they first started. Showed up fast and we're reasonable with rates and nice…read moredrivers. Now they say they'll arrive in a few minutes only to not show up. If their wait time is longer when you're inquiring on the phone and you let them know you're going to look for a different cab, the drivers will text you threatening messages. Cost now is higher than Lyft when it's later at night @ 20+ bucks for a ride.

We had driver #36 Steve, and I can't even begin to explain how great he was. He was very reliable…read moreand was an absolute blast to ride along with. He will be our driver every time from now on! Everyone in our cab of 7 people loved him. See you in August, Steve! ~ CJ

Anyone In The Mankato Area That Took Kato Cab After 2:30 Am on 8/16/2016 car number 40 Driver Had A…read moreMohawk , In The Passenger Back Seat I Lost My Wallet It Is Colorful And It Zips Up If Anyone Finds It Please Contact Me @ 5074695875 And Please Share reward It seems i kept getting the run around "oh i will go look in this place or another one i will look in this place well how many places for lost and found do you got?" and then they havenot checked the car they all said they were going to and the driver called in said he wasnt coming i think suspesious to me ...maybe make the drivers check the car after each stop or run just saying

Excellent. Markos was on time, helpful, friendly and professional. Good value for our transfer from…read morehome to the local airport. We will request his services again in the future.

Zero Stars. Avoid this taxi service. Cab 5911 picked us up February 11 2025 at the airport around…read more3:45. He acted like he was inconvenienced by being there. There was 5 of us and luggage. He was definitely not happy to have to put out luggage in his van. We loaded two suitcases upfront with us. We gave him the address that was 4 miles away. His sign said $2.75 per mile but he said $25 flat fee. We agree to the price. On the way to our vehicle he asked why we didn't use a hotel shuttle. He stopped at our vehicle and as he unloaded a couple suitcases I unloaded the others and was placing them in our car. My wife paid him and he started swearing at her about a tip and said to use the shuttle next time. He never put anything in his computer or called in on his radio like I see all other cabs do before they start the route. I am sure he pocketed the money dishonesty to the company he drives for. Never again will we use this company. If I wasn't with I don't know what he would have done to intimidate my wife and kids. This man deserves to be fired immediately!

Joseph is awesome, and he wants to get you where you need to go. I really appreciate his excellent…read moreservice!

The Car was in need of extreme repair. The ride to and from MSP was a risky situation and on top of…read morethat Josef made fraudulent charges to my charge card and when called to discuss and correct the situation, he ignored my calls. Do not recommend this service unless you plan to change credit cards afterwards. NOT AN HONEST SERVICE!!!

I've taken this company since I started living in Saint Peter. I won't ever take them anymore. The…read moreowner is completely rude and doesn't respect his customers. The owner drives like he's drunk and does not maintain his vehicle well. His vehicle has a front end allighnment problem which is a safety concern. On the other hand his driver is extremely nice.

If I could add ZERO stars I would!! TERRIBLE TERRIBLE service, late all the time OR expects you to…read morebe ready to leave the house as soon as they arrive even if 15-10 mins early for scheduled pick up, even started honking one time when I needed a ride to the cities early morning at 10am!!! And if you get told that "my wife is picking you up" just cancel and tell them to forget it because that Todd is the worst!! Just STAY AWAY and spend the extra $$$$ with the other companies.