When our home went into Escrow, we were setup with Chelsi L. from New Venture Escrow. I only have good, positive, and exceptional experience working with Chelsi. She was in communication with us all the time, mostly via email and diligently returned my call when I had a question. This was my first time experience as a seller doing an escrow, and while it's more simple than buying the experience is always: the communication, the professionalism, and the client interaction. If you need to do escrow with New Venture Capital, Chelsi is the person you want as your escrow officer. Highly, highly recommend her and her team. read more

Victoria kept the entire process on rails, when speed bumps occurred she quickly responded to stay on track. Great experience start to finish. read more

Working with Tricia and her team was an absolute pleasure! They were incredible communicators, keeping everyone informed and on track throughout the entire process. Their attention to detail and ability to stay ahead of any potential issues made everything feel smooth and seamless. You can tell they truly care about their work and the people they're supporting. I would highly recommend Tricia and her team at New Venture Escrow to anyone looking for a professional, reliable, and genuinely outstanding escrow officer! read more

Victoria Gugler was helpful and responsive all throughout our escrow, including expediting some information I needed to make sure we closed on time. A great choice!! read more

Tricia Jones at New Venture Escrow in Carlsbad has represented my LLC for multiple property transactions over the past several years. Her knowledge as an Escrow Officer is second to none. She has navigated me through everything from multiple owner property sales to 1031 Exchange acquisitions all without a single snag. I'm truly grateful to have her representing me in any future real estate undertakings. read more

I just closed a home in Oceanside, and Chelsi was my escrow officer , She was unbelievably amazing ,very easy to get hold of her ,helpful with transfers and everything you need it! She made it easy and smooth transactions! Highly recomend read more

Working with New Venture was the best decision for the sale of our home. Lynda Radzikowski made the experience easy and smooth with great communication on how the Escrow process was going. Signing documents was so simple. I recommend using New Venture for all your Escrow needs! read more

Tricia was great - very informative and responsive and helpful. They made the whole selling process very easy and smooth!

Chelsi Lombardo is the best! She exemplifies everything that I would hope for in an Escrow Officer. Extreme attention to detail. Patient, helpful, and calm under pressure. Extremely helpful to everyone involved in the transaction. Proactive to stay ahead of the timeline and get us closed on time. There is so much to coordinate in an escrow: Lender, HOA, Solar, Buyer, Seller, Brokers and Agents and more. I'm grateful to have Chelsi on my team to deliver 5 star service to my clients. Thank you Chelsi!! And thank you to Nathan Wood for going above and beyond for my clients. Thank you to everyone at New Venture Escrow. read more

They were told our original legal document must only be sent by Registered mail. They agreed to do so, but instead sent it by Certified mail, which doesn't provide equal protection against loss. Worse they were told to do this several times and stated I asked for Certified. Shame on them for not following directions or understanding the difference. I wouldn't trust them with important information ever again! read more

Nothing, but good things to say about New Venture Escrow, we worked with Tricia Jones. Tricia was very communicative throughout the process and very helpful. This was the first home we bought and they definitely helped make the experience feel easier. read more

I had the pleasure to work with Holly Burgan who was recommended by my real estate agent. This was the first time I had sold a house and Holly was on top of the buyer's loan process and making sure timelines were being made. We closed in less than 4 weeks and Holly handled the deal seamlessly. This deal could have stalled if it weren't for Holly keeping the tabs on loan contingency. I will work with Holly again when it comes time to sell my next house. read more

Tricia was professional, friendly, and thorough with our escrow needs. She was responsive and available for all our questions and helped us get into our first home. You really can't go wrong with Tricia at New Venture Escrow. My wife and I are very pleased with her service. Thanks, Tricia! read more

Holly Burgan is the best escrow officer I have come across in 25 years of buying and selling properties in California. Holly has all of the things needed to close escrow: competence, attention to detail, timeliness, responsiveness, and a lot more, including perseverance and caring. Several times during escrow, Holly single-handedly saved the deal by following up with an array of characters and personalities, and by using intelligent problem-solving. For instance, for our sale, Holly had to deal with real estate agents and brokers (several), mortgage brokers (more than one I believe), lenders (more than one I believe), lawyers, transaction coordinators, in addition to the actual parties, each with varying levels of integrity. In the end, Holly was a trusted central source of truth, who kept it all grounded in reality and, as mentioned, got people to do "the right thing," and what each needed to actually do to actually close escrow. Separately, I got to know Holly a little as a person, and while it is not an element needed for closing, Holly earned my respect as a high quality person, which I do not say about many people in life (or in real estate). I hope that Holly reads this and knows that she made a real difference in the lives of me and my family, and got us through. Thank you Holly Burgan, read more

Chelsi Lombardo was great to work with during my recent home purchase in Carlsbad! She made the process easy, smooth and efficient for me. Very Professional! I would highly recommend her in your next closing. Thanks, Chelsi! read more

It was amazing working with Holly on my recent escrow! From the first moment of our conversation I felt relief knowing I had reached the right person for the job. Her knowledge and confidence was reassuring and she backed it up with efficiency and timely professional results. I had a great experience working with New Venture Escrow and highly recommend their service. read more

The folks at New Venture made my home sale very easy. I was able to sign everything in the comfort of my home via online notaries. Lisa especially for very communicative and I always new what was going on with the escrow side. Thank you New Venture team for streamlining this process for me! read more

Kandie was heaven sent to help me on my home sale...she got everything done perfectly and on time. Late into the evening I would get emails and paperwork and her long days ensured my paperwork was in and early. Cannot thank her and her team enough for the outstanding performance on my home...thank you, thank you, thank you!!! read more

Chelsi Lombardo made the process of the closing on the property I bought in Carlsbad smooth and efficient. She walked me through everything, and was accessible, personable, and extremely efficient. I would highly recommend her. read more

The team at New Venture Escrow did an exceptional job! Erica, Nathan, and Lisa made the Escrow process easy and convenient! They are the BEST!! read more

Tricia was great! Highly recommend. She was responsive and took care of everything in a timely manner.

Big thanks to Erica and team, absolutely great service!! They got everything done perfectly and fast, even last minute changes. Their full service portfolio is the best, everything was so smooth, they really know their stuff and are the friendliest team. Thanks New Venture Escrow!! I know what escrow team I want to use every time. read more

I closed escrow on February 8, 2021 I. I was instructed to pay an additional amount to cover my credit card payments. The company insured me that they would send the payments to their respective banks. I have had my lender reach out to Martha with no luck, I called and left Voice-mails and emails in an attempt to follow up with her and she has been very slow at responding. I requested after the first failed payment attempt to send the checks to my address. On March 30th, I followed up with Martha and requested for the checks to he overnighted and still no checks. I guess now since they've been paid there is no sense of urgency which is disheartening for a first time home buyer. read more

I am writing a Realtor to Escrow review. It was the sellers choice to use New Venture Escrow with Jessica Burkholder & her team I could not have been more pleased. I recently closed with New Venture overseeing the transaction and it went incredible smooth with no hiccups. Excellent & efficient communication with all parties involved. Would highly recommend any Realtor or customer who needs an escrow company to manage the sale or purchase of their home! read more

It is a pleasure to provide positive comments about Tricia Jones, at New Venture Escrow, and say how fortunate I am to have had her knowledgeable help during the recent sale of my home. Tricia was consistently professional, generously answering my many questions when things felt complicated to me, with easy to understand explanations, she shared with me the information I needed to feel comfortable and confident during the process and was always efficient and competent. Thank you! Nancie Stein read more

I have worked with Erica & Team for many years being on both the buyer/seller side as a Transaction Coordinator. I greatly appreciate their attention to detail, communication and ability to work as team to take care of clients! read more

Erica MacLean and the entire team at New Venture Escrow absolutely killed it for us on this last transaction! As a full-time real estate professional in a crazy market, we demand working with only the best that can get the job done right, and one time; New Venture Escrow 100% came through for everyone involved! Even though we did not get to choose to work wth them per the contract terms, I would 100% work with them again and recommend them highly! read more

Erica, the term "going over and above" may be overused but it is exactly what you just did during a nail biter escrow. This was not our first escrow and you've always been exceptional but this last escrow - and you know which one - cemented your entry in the Escrow Hall of Fame ! Thank You so much for going over and above. read more

I have sold and purchased many properties in the past. When you buy, you use the seller's Escrow company. In our scenario, the seller needed to close ASAP and we accommodated a 30 day escrow in the contract we signed. Despite the 5 alarm fire drill of the entire process, we did manage to close to meet the seller's date. That was great for them. However it was a nightmare experience to work with Martha Rivera. She was not only condescending but also lacking in any sense of urgency in her process or communication with us. I've never had to micromanage the closing process in prior buying or selling transactions. We had multiple follow up issues after closing that should have been completed at the time of the closing; NOT 15 days later. Enough said. DO yourself a favor DO NOT use this business. read more

This escrow served as our escrow company. I experienced with staff, including but not limited to, intentionally humiliated, insulted, and screw me up. Here is what happed. Per sale agreement, buyer pay everything, including but not limited to, illegally fined HOA fines, just like most other property cash buyer to "buy as it is" properties. Whitney Dawe, from New Venture Escrow, sent an email to harass me, as a female homeowner, and demanded to put my property in a lien for fines, which is illegal. California Civil code 5725 state that Fines cannot be collected through nonjudicial foreclosures (trustee sales) despite any authorizing language that might be contained in an association's governing documents. Please also see https://www.davis-stirling.com/HOME/C/Collecting-Fines Then, Jessica Burkholder, another staff from New Venture Escrow decided to disclose my name as a trustee. California law does not required any trustee to disclose his/her name. County of Santa Clara also followed the laws to allow this. But, Jessica Burkholder decided to act ABOVE THE LAWS to disclose to HOA so that HOA can threaten, harass, and/or fines me MORE. No No Don't use New Venture Escrow. To me, they are nasty high school teen agers just want to have powers and act high all the times to play tricks on me. read more

Five stars to this place. We have done a number of escrows and no company has been as easy to work with as this one. Thank you Victoria for such a smooth process. Very much appreciated! read more

We just finished our second transaction with Tricia Jones. It was a very complicated deal, multiple trusts, seller carry- back financing with promissory notes etc. She was a star, can't thank her enough. read more

Erica and her team were organized, helpful, and friendly as we went through our escrow. Highly recommended and I know who I'll be using next time! read more

It was my privilege working with Erica MacLean and her team. She had gone above and beyond to close the transaction. She was sweet and down to earth....t was our first purchase transaction together but definitely will use her service again for our next transactions. -Vince Dang/ Mortgage Broker. read more

Tricia Jones and the rest of the staff at New Venture - Carlsbad was a great team to work with throughout this entire process of closing on our home. Highly recommend them to anyone buying or selling their home! read more

New Venture Escrow is an incredible escrow company. I have worked with many of the escrow officers and they all go above and beyond and have extremely quick turnaround times. They answer their emails, answer their phones and just have all around good old fashioned superior customer service. I without hesitation would recommend them to anyone in need of escrow services. read more

We just closed yesterday. It was the smoothest experience I have ever had with an Escrow company. They had awesome communication throughout the entire process and were on top of everything. I could not be happier with their process. read more

Erica MacLean and her team at New Venture Escrow went above and beyond on the purchase we just closed with them. My clients needed to come in after hours and sign their loan documents and Erica accommodated. read more

Erica at New Venture Escrow was outstanding in helping us with a complicated escrow in Carlsbad. She is knowledgeable, kind, caring and efficient! Highly recommend Erica and her team at New Venture Escrow! read more

Erica Maclean and her team in the Carlsbad office were by far one of the easiest escrow companies I've worked with on a home purchase in a long time. As a mortgage originator/loan officer, I get to work with all kinds of different people....which is part of what I love.....sometimes it goes smoother than others. With Erica, even though it was our first transaction together, it felt like we had been working together for many years. Everything was efficient and got done in a more than timely manner...there was never any attitude which can happen sometimes in our jobs because things can get stressful when trying to meet deadlines....they were extremely professional, friendly, fast, communicative...all the things that you'd want in working together on a transaction. I can't wait to work with them again! read more