Amazing service every time I have been in. I have seen several of the doctors, all professional and…read moreknowledgeable.

This business office is impossible to work with. After allowing my husband to pay for his first…read morecataract surgery on the day of the procedure, they refused to allow him to do it for the second. They | refused to allow the procedure unless we drove 45 minutes in below zero weather the day before the surgery. We changed doctors. Dr Puk has awful people skills anyway.

This business impresses me every time I visit. I first vis the store about 3 yrs ago and purchased…read morea pair of glasses, which included a second pair for free. AMAZING, 2 pairs of glasses for less than one anywhere else. I had both lenses replaced later at no charge, within the warranty time! Yesterday I decided to have my lenses upgraded and replaced instead of new frames, I continue to get complemented on my current frames, I like them so why change. Amazing price with a new warranty to replace lenses within the warranty time frame. Why would anyone shop elsewhere!!! Just purchased 2 pairs of glasses for the price of one elsewhere. Brittni did an amazing job at helping me decide.

The staff was very helpful. However, the hours of operation on the door are not correct! I live an…read morehour away. I only get to Waterloo periodically when I'm not working. Been there on Saturday & various times during the week & they are always closed. Been trying to pick up my glasses for 3 weeks now. Been a customer for several years, but I won't buy another pair from them. Trying to figure out how to get my new pair that are already paid for.

I have been going to Dr. Bailey for two years know amd am very satisfied with the care provided he…read morehim and his team.

From the owner: Strive in Putting You First…read more Action Optical is located in the heart of Cedar Falls, IA., Anthony D. Bailey OD PC has been a leading provider of optometry services and vision care products in the Cedar Falls community since 1992, and we want to help you achieve and maintain clear vision for years to come. Our experienced eye doctors offer comprehensive vision examinations at our Cedar Falls optometry office and specialize in the diagnosis and treatment of a wide array of eye diseases, conditions, and problems. Call us today for more information.

Great service at the Waterloo Target Optical. Stephanie the tech was very patient and kind…read more Explained everything thoroughly. Alma helped me get glasses. I will always go here.

Target Optical is first class. I have a prescription that is difficult to fit into the frames I had…read morebought. But the manager is friendly and does care about the customers. It took a little time but he got it done. Customer service like this should be standard.

Please review your insurance policy before going to this Dr office. I have vision insurance - this…read moreDr is in network. Supposed to be a $10.00 co pay for prescriptions and $150.00 frames and $150.00 for lenses paid by insurance.. I confirmed this before the appointment in the Dr office. I forgot my credit card to make payment. It was decided to have the appointment then go home and get my CC. Upon returning to pay my $10.00 co pay- I picked frames and the glasses price is now $475.00. I was to be happy that was at a 20% discount. I also now owed a Refraction fee of $38.00 the front desk said was needed to complete my script. They also took my $10.00 co pay for my vision insurance. I paid the refraction fee but, I was confused. Called my insurance and they agreed that fee is included in my policy. Heated conversation takes place about being over charged. Front desk refuses to credit my CC and gives me $36.00 in single dollar bills and quarters. Keep the 10.00 co pay amount. Refused to give me a receipt for the refraction charge and refund. I said why are the classes priced at $475.00 when I have insurance? They said you have insurance but we don't have to take it. So, after the appointment and confirming my insurance they decided to charge the exam to Medicare as a health exam and then refuse my insurance for vision and now I have to pay refraction fee and full price for glasses. NONE of this was disclosed to me before the appointment. Upon questioning the refraction fee the front desk told me I need to go to Walmart for glasses gas lighting me and avoiding the over charges made. In the end I got a refund for the refraction fee ( with no receipt). Why no receipt? Because for each surprise medical bill they Doctor can be sued for $10,000. Never seen such rude front desk employees, no communication that my insurance wasn't going to be accepted until after the visit was done. The only reason they verbally said it was because I kept saying my insurance covers refraction fee. Front desk is rude, dismissive, dishonest. I think Dr Bailey is nice, but, with this office billing practices and rude front desk that shows all that is needed to know about the office as a whole

My husband and I have been going to Dr. Bailey for over 10 years. He is always so nice and…read morepersonable. The front staff are helpful as well, even helped me pick out a frame when I was unsure. We like the reorder service thru text too, so easy to navigate.

Shout out to Amy for an awesome experience! Thanks for fixing the glasses! My husband was very…read morehappy to have them fixed!

My glasses were loose and Amanda tightened them up in a jiffy. So friendly and helpful.read more