Stanton Optical has a like it or return it policy, I didn't like it so I returned it. I went to buy…read moreanother pair of glasses a month later from another company and they lost the pair of glasses that I had refunded. Lord knows what they did with them, the lady who waited on me had a bad attitude, and wasn't friendly at all. When I said I wanted to return my glasses she didn't say 2 words to me. My insurance filed a greivance so that I could get new glasses from another establishment! 10/10 don't recommend anyone go here! Not to mention they don't ever answer the phone. I would recommend getting a legitimacy of their company checked! Nobody ever answers the phone, and the internet is always out. First step is going to my insurance, next step is the BBB! Hope you don't treat the rest of your customers like this!

Everything was perfect. Kayla and TW gave great customer support. Will definitely recommend Stanton…read moreOptical

Went there less than year ago for contacts because new state license was going to expire. I…read morereceived my vision results. They gave me weekly contacts when i left. I did not like because irritated eyes. They told me they let me know when daily samples would be in. I dint hear from them 3-4 months. I kind of forgot about until license expired. I failed dot vision test without contacts. Called this this eye clinic, they said they no longer had samples. I waited another week for samples to come in and reschedule dot visit again. I failed vision test with the contacts i was prescribed. The doctor must gotten her license during covid when standards were a lot lower. First time knowing that their are bad doctors out there in the world. Careful who you trust your health with!

I ordered from this place for the first time when I needed glasses urgently when someone in my…read morefamily broke his only pair. This was the only place that could have them ready on the same day. I was so pleasantly surprised, that I have ordered from them three times since (brought my own Fendi frames for prescription lenses, and my regular progressive glasses). The staff is amazing: knowledgeable, courteous, patient. Their prices are amazing; I just got my 13-year old niece TWO pairs for $90, with a back-to-school coupon. This place is a gem!

The staff was very helpful. However, the hours of operation on the door are not correct! I live an…read morehour away. I only get to Waterloo periodically when I'm not working. Been there on Saturday & various times during the week & they are always closed. Been trying to pick up my glasses for 3 weeks now. Been a customer for several years, but I won't buy another pair from them. Trying to figure out how to get my new pair that are already paid for.

After moving back and finding out my old dr was gone and also didn't take me insurance any longer I…read morehad to find a new place. It use to be easy to find a dr that took my insurance and now they are few and far. However I found All about Eyes and was very pleased. I scheduled and appointment and they got me in by the end of the week. Most times in a dr office you sit and wait forever I was in and out with my prescription, trial contacts and on my way. I didn't order my contacts with them as I get more of a discount using my company's perks. So all I can say is the drs said if the business was great I don't know about the other side of it.

Amazing service every time I have been in. I have seen several of the doctors, all professional and…read moreknowledgeable.

This business office is impossible to work with. After allowing my husband to pay for his first…read morecataract surgery on the day of the procedure, they refused to allow him to do it for the second. They | refused to allow the procedure unless we drove 45 minutes in below zero weather the day before the surgery. We changed doctors. Dr Puk has awful people skills anyway.

My daughter happened to be in town when I got off work so we decided to try to get a walk-in…read moreappointment which they offered in their advertising. There was a larger woman who was working there who kept mentioning the fact that we didn't have an appointment. I never complained about the wait or anything else, but she just kept mentioning it and turning her nose up. Then she said I assume you don't have insurance either? So I gave her my insurance information. She was continually rude so we ended up getting contacts there but taking our business for glasses elsewhere. Never went back. I mean, if you don't want to take walk-ins just say so! If you don't want our business and our money, we can take it elsewhere.

Walmart vision center is not where you want to go for help. The eye doctor was very precise but…read moreoverall concerned that he was going to lunch after the appointment. The worst of all was the Larger woman who was trying to humiliate us in the store loudly announcing that we did not have eye insurance which was incorrect. (she did this several times yelling down the hallway as I was filling out paperwork) She seemed more content on humiliating people rather than helping...the other employees scurried away as soon as they could I suspect because they didn't want to deal with this bossy rude lady...I got the eye prescription and went elsewhere to buy the glasses...do not go to this place if your looking for customer service

I have been going to Dr. Bailey for two years know amd am very satisfied with the care provided he…read morehim and his team.

From the owner: Strive in Putting You First…read more Action Optical is located in the heart of Cedar Falls, IA., Anthony D. Bailey OD PC has been a leading provider of optometry services and vision care products in the Cedar Falls community since 1992, and we want to help you achieve and maintain clear vision for years to come. Our experienced eye doctors offer comprehensive vision examinations at our Cedar Falls optometry office and specialize in the diagnosis and treatment of a wide array of eye diseases, conditions, and problems. Call us today for more information.

I walked inside happy as a duck, smile on my face and tail feathers aloft. The place looked…read morehorrible from the outside. Every store was a temple to zombies. The parking lot was basically a field of weeds and there were thugs on the roof on the south side. When I walked in a group of 4 mutually diverse teens looked at me and I felt in my gut that they would attack me. I sped walked inside and quickly observed that a pizza place and a Chinese restaurant were feeding many starving people. I walked further more into the main area of the mall and got rammed by the security guard. Although he didn't physically touch me he touched my soul with his words and it cut deeper than a knife. "You can't go this way" he said. I asked to speak to his manager but he refused. I then stormed out of the mall angry as a goose with my tail feathers a droop. I just didn't like this place. Gave me the heebee greenies and I fumbled around disoriented as I screamed at the sky "why!?" I just wanted to see a mall.

Sadly there isn't much there anymore. They did have a Bath and Body Works and a Finish Line and a…read morefew other places. I didn't really feel safe exploring or shopping here. I wouldn't come back

Please review your insurance policy before going to this Dr office. I have vision insurance - this…read moreDr is in network. Supposed to be a $10.00 co pay for prescriptions and $150.00 frames and $150.00 for lenses paid by insurance.. I confirmed this before the appointment in the Dr office. I forgot my credit card to make payment. It was decided to have the appointment then go home and get my CC. Upon returning to pay my $10.00 co pay- I picked frames and the glasses price is now $475.00. I was to be happy that was at a 20% discount. I also now owed a Refraction fee of $38.00 the front desk said was needed to complete my script. They also took my $10.00 co pay for my vision insurance. I paid the refraction fee but, I was confused. Called my insurance and they agreed that fee is included in my policy. Heated conversation takes place about being over charged. Front desk refuses to credit my CC and gives me $36.00 in single dollar bills and quarters. Keep the 10.00 co pay amount. Refused to give me a receipt for the refraction charge and refund. I said why are the classes priced at $475.00 when I have insurance? They said you have insurance but we don't have to take it. So, after the appointment and confirming my insurance they decided to charge the exam to Medicare as a health exam and then refuse my insurance for vision and now I have to pay refraction fee and full price for glasses. NONE of this was disclosed to me before the appointment. Upon questioning the refraction fee the front desk told me I need to go to Walmart for glasses gas lighting me and avoiding the over charges made. In the end I got a refund for the refraction fee ( with no receipt). Why no receipt? Because for each surprise medical bill they Doctor can be sued for $10,000. Never seen such rude front desk employees, no communication that my insurance wasn't going to be accepted until after the visit was done. The only reason they verbally said it was because I kept saying my insurance covers refraction fee. Front desk is rude, dismissive, dishonest. I think Dr Bailey is nice, but, with this office billing practices and rude front desk that shows all that is needed to know about the office as a whole

My husband and I have been going to Dr. Bailey for over 10 years. He is always so nice and…read morepersonable. The front staff are helpful as well, even helped me pick out a frame when I was unsure. We like the reorder service thru text too, so easy to navigate.